Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swissThe National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

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coastaldigest.com news network
May 24,2020

Mangaluru, May 24: A 42 –year-old man who was the secondary contact of P 1233 has been tested positive for COVID 19, in Dakshina Kannada on Sunday.

The man is being treated at the designated COVID-19 hospital in Mangaluru. With this, DK has registered a total of 66 positive cases with 34 active cases.

P 1233 was a 30-year-old man who had inter-state travel history from Maharashtra, said DK DC Sindhu B Rupesh.

The news case took the district's covid tally to 66 and 34 of them are active cases.

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News Network
April 3,2020

Mangaluru, Apr 3: The laboratory at District Wenlock Hospital has initiated trial for Covid 19 testing, close on the heels of receiving permission from state government.

Doctors, elected representatives and stakeholders had repeatedly demanded that a laboratory should be set up in the port city. Without the lab, the samples were sent either to Shivamogga or to Bengaluru for testing. When Heath Minister Sriramulu had visited Mangaluru on March 17, he had promised a lab in the city for testing of the samples.

Accordingly, the government gave permission for starting the laboratory at Wenlock Hospital. The process of registering the lab with Indian Council for Medical Research (ICMR) will be completed shortly. The laboratory will be fully operational only after it is registered.

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coastaldigest.com web desk
January 3,2020

Mangaluru, Jan 3: S Cube Art Gallery has successfully concluded its prestigious assignment from Airports Authority of India (AAI) to beautify Mangaluru Airport with artistic works. AAI had invited tenders for various jobs to be executed in the airport premises. S Cube Art Gallery had made a competitive bid which was subsequently followed up with presentation before selection panel and award of contract. S Cube Art Gallery bagged the contract for six works in two sectors out of the total four sectors for which the tender had been called.

The themes presented by S Cube Art Gallery showcase the Tulu culture and heritage of the people of Coastal Karnataka. The six themes selected are:

1. ‘Human Hand Flying Paper Plane’ – fibre glass and steel sculpture work installed in the circle in the outer precincts of the airport. This is a larger than life sculpture signifying the dreams and aspirations of the air travelers. Artist: Harish Kodialbail, Mangalore

2. ‘Kambala’ – fibre glass sculpture installed at the exit area of the airport. This sculpture is meant to introduce ‘Kambala’, the iconic folk sport of the region to the visitors and tourists. Artist: Harish Kodialbail, Mangalore

3. ‘Fisherman with Boat’ - fibre glass and steel sculpture installed at the entrance to departures lounge of the airport. It symbolizes the fishing culture of the coastal region depicting the soaring aspirations, life of courage and adventure as well as the daily struggles of the fisher folk. Artist: Harish Kodialbail, Mangalore

4. ‘Tiger Dance’ - fibre glass and steel sculpture installed at the arrivals lounge of the airport. This work depicts the world famous ‘Mangalore Pilivesha’ showing tiger dancers in various typical postures to the visiting tourists. Artist: Harish Kodialbail, Mangalore

5. ‘Folk Art Forms’ – six individual terracotta sculptures with Tulunadu cultural themes installed alongside the domestic and international corridors of the airport. Artist: Venki Palimaru, Udupi

6. ‘Jain Miniature Paintings’ – Jain miniature paintings (18x6 feet) – Two works of acrylic on canvas displayed on the wall on either sides of the exit area. The work was conceived after referring to authentic traditional Jain paintings in Moodbidri Jain Mutt and Shravanabelagola Mutt. Artist: Reshma S. Shetty, Mangalore

The total value of the contract was Rs. 56 lakhs. The work was completed over a period of six months and concluded in the month of July, 2019.  S Cube Art Gallery is grateful to the Airports Authority of India for giving the opportunity to participate in this project and showcase the artistic talents of the region.

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