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Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

[email protected] (Agencies)
August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swissThe National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

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coastaldigest.com news network
May 27,2020

Bengaluru, May 27: A yet incomplete state-wide survey has revealed that there are over 53.99 lakh households vulnerable to the infection in Karnataka. The survey is being conducted by the government to find COVID-19 vulnerable population particularly with comorbidities and cases like SARI and ILI.

The survey, which is 67.16% complete so far, finds 1.37 lakh households across Karnataka have people with comorbid conditions, excluding a further 13,341 households with symptoms of Influenza Like Illness (ILI), Severe Acute Respiratory Infection (SARI) and Covid-19.

Over 48 lakh households have senior citizens, who on account of their age are at highest risk of death from the disease.

Munish Moudgil, Director of the State COVID War Room, clarified that households could have multiple types of vulnerable people. According to the survey data (which is dated May 26), Kalaburagi and Bengaluru Urban have the highest cases of SARI, ILI with 1,902 households and 1,703 households respectively, although these numbers are likely to rise, as the survey is still incomplete in these districts. 

A BBMP source said that 68% of the survey has been completed in the city, but the data has not been logged yet. The number of SARI/ILI cases is next highest in Shivamogga with 1,217 households, Mysuru with 1,200 and Davangere with 1,178.

The government regards SARI and ILI as indicators of coronavirus and on April 17, had passed an order instructing healthcare workers to test people with these conditions for the coronavirus. Consequently, 51 COVID-19 cases were discovered by testing people with these symptoms.

Belagavi, meantime, has reported the highest incidents of households with comorbid conditions with 12,427 identified so far, followed by Mandya with 9,289, Kalaburagi with 8,311, Shivamogga with 8,140 and Bengaluru Urban with 7,562. Importantly, 3,45,443 vulnerable people have been identified in Bengaluru Urban within 28.26% of data logged in so far.

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News Network
August 9,2020

Bengaluru, Aug 9: Swollen rivers and flood-like situation continue to threaten lives and property in several parts of Karnataka that have been ravaged by torrential rains over the last few days.

Though there has been a respite from the downpour in some parts, rivers continue to flow above the danger mark, inundating low lying areas in several parts of Malnad, coastal and interior Karnataka.

There are also reports of continued landslides in hilly areas of Kodagu and Chikkamagaluru.

In Dakshina Kannada, heavy rains have submerged several areas in Bantwala and Belthangady, among others, with the Netravati river overflowing and also water being released from nearby dams.

Officials said incessant rains in Cauvery river catchment areas have led to increased inflow in the Krishna Raja Sagara dam in Mandya district. Water is being released from it and people living in low lying areas have been warned, they said.

There is also a flood-like situation in Najanagudu and nearby areas of Mysuru as the swollen Kapila river has inundated roads connecting Ooty in neighbouring Tamil Nadu, with water being released from Kabini dam.

There has been some respite from heavy rains in certain parts of Kodagu, which has been ravaged by floods and landslides. However, several areas of the district continue to be in deluge with the Cauvery and Lakshmana Tirtha rivers overflowing due to rains in the hilly areas.

There are also reports of landslides in some parts of the district.

Meanwhile, continuing rains are hampering the search operation by NDRF and authorities to locate five people, including the priest at Talacauvery, the origin of the river Cauvery, who had gone missing due to massive landslides at Bramhagiri hills on Wednesday night.

There are also reports of landslides at a few places in Charmadi ghat region of Chikkamagaluru and the road connecting to Dakshina Kannada has been closed temporarily.

Though Belagavi district has had some respite from the heavy rains, flood like situation continues to persist as the Krishna river and its tributaries are swollen due to continued inflows because of rains in neighbouring Maharashtra.

Inflow has also increased to the Tungabhadra dam of Ballari district due to rains in the catchment areas of Shivamogga and Chikkamagaluru.

Authorities have alerted people living in low lying areas about opening dam gates to release water anytime with rising inflow.

There is a similar flood like situation in parts of Yadgir, Raichur and Bagalkote districts with water being released from various dams.

The state government has released ₹ 50 crore for emergency relief and has announced ₹ 10,000 as immediate relief each to affected families.

An amount of ₹ 5 lakh has been announced for completely damaged houses, while in the case of partially damaged ones, relief will be distributed considering the extent of damage.

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News Network
May 29,2020

Thiruvananthapuram, May 29: Chief Minister Pinarayi Vijayan said that fishing in Kerala coast and southeast Arabian Sea has been completely banned from Thursday midnight as the state is expected to receive rainfall early next month.

"India Meteorological Department (IMD) has informed that southwest monsoon will arrive in Kerala coast by the first week of June. The state will receive rainfall in the next five days. Fishing in Kerala coast and the southeast Arabian sea to be completely banned from midnight," Vijayan said.

On Thursday, the IMD announced that conditions are favourable in Kerala for the onset of the southwest monsoon on June 1.

"A low-pressure area is likely to form over the southeast and adjoining east-central Arabian Sea from May 31 to June 4, 2020. In view of this, conditions are very likely to become favourable from June 1, 2020 for the onset of southwest monsoon over Kerala," the IMD said in its bulletin.

It also stated that the southwest monsoon has further advanced into some parts of Maldives-Comorin area, some more parts of south Bay of Bengal, remaining parts of Andaman Sea and Andaman and the Nicobar Islands. 

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