Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swissThe National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

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News Network
April 21,2020

Bengaluru, Apr 21: The Karnataka Government may spare its employees from salary cuts this month despite severe resources crunch it faces following steep fall in revenue collection due to the ongoing lockdown to fight the coronavirus, official sources said on Tuesday.

As of now, there is no problem with April salary and we can manage. But if May also turns out to be a wash-out (in terms of revenue collection), then the situation is going to be very tough, a senior Minister said.

Ministers and members of Karnataka Legislature are taking a 30 per cent pay-cut for a year from April 1 this year. Opposition Congress in the state has vehemently opposed any possible move to cut salaries of government employees.

You just cant even imagine, the Chief Minister B S Yediyurappa had told news agency in an interview earlier this month on the economic impact of the lock-down on the state's finances. Yediyurappa had also said that the government is now not in a position to implement Budget proposals, barring important ones, with all kinds of revenue collections having completely stopped following the lockdown.

The government recently said it proposes to regularise unauthorised properties in the state by imposing penalty, and also auction more than 12,000 corner sites belonging to the Bengaluru Development Authority, as part of resource mobilisation drive.

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News Network
July 14,2020

Bengaluru, July 14: Ahead of the week-long lockdown in Bengaluru starting from Tuesday night, around 35,000 people have left the city and grocery stores and liquor shops are witnessing a rush with customers thronging to stock up on for the shutdown.

According to transport department officials, labourers from other parts of the state migrated in good numbers from Bengaluru ahead of the lockdown fearing that they would have to face similar challenges as they had to confront during the previous shuttering. 

"Yesterday 35,000 passengers left Bengaluru. The number is big given the fact that we are allowing a limited number of passengers in the buses to maintain social distancing," a KSRTC official said.

Tipplers made a beeline for liquor shops and a senior State Excise official said liquor worth Rs 230 crore was sold on Monday alone.

"There was apparently a mad rush yesterday.India Made Foreign Liquor worth Rs 215.55 crore and 14.83 crore worth beer was sold...," the officer said.

In view of the rising coronavirus cases in the city at an alarming proportion, the government decided to impose lockdown from Tuesday 8 pm till 5 am on July 22.

Later, Dharwad and Dakshina Kannada districts too decided to impose a lockdown for nine days and seven days respectively from Wednesday.

"For the past two days there is an unusual rush of customers in our store," an executive of the Metro Cash and Carry said.

According to him, people are buying grocery items and vegetables with long shelf life such as onion, potato, radish, carrot and beetroot.

A salesperson at the Star Bazaar too said people were thronging the store for the past two to three days.

During the Sunday curfew, Home Minister Basavaraj Bommai said the week-long lockdown will be stringent one and government has made all arrangements to address all concerns ahead of the shutdown.

As many as 19,702 people in Bengaluru have tested positive, of which there are 15,052 active cases, while 4,328 have been discharged.

The number of fatalities as of Monday is 321.

Across Karnataka, 41,581 people have tested positive for coronavirus including 24,572 active cases, 16,248 discharges and 757 deaths since the outbreak of the pandemic in the state.
 

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News Network
July 26,2020

Bengaluru, Jul 26: A year-long probe by Coffee Day Enterprises Ltd (CDEL) has found that its late founder V G Siddhartha routed Rs 2,693 crore out of the company to Mysore Amalgamated Coffee Estates Ltd (MACEL), another privately-owned entity of him.

The MACEL owes Rs 3,535 crore to subsidiaries of Coffee Day Enterprises as of July 31, 2019 of which only Rs 842 crore was accounted.

"Therefore, a sum of Rs 2,693 crore is the incremental outstanding that needs to be addressed," said the report of an investigation headed by Ashok Kumar Malhotra, a retired DIG of Central Bureau of Investigation (CBI) and assisted by law firm Agastya Agastya Legal.

Siddhartha was found dead in early August 2019, and many suspected that he had committed suicide.

Steps are being taken by subsidiaries of CDEL for recovery of dues from MACEL, the company said.

"The board authorised the Chairman to appoint an ex-judge of the Supreme Court or the High Court, or any other person of eminence, to suggest and oversee actions for recovery of the dues from MACEL and to help on any other associated matters," it said in regulatory filings at stock exchanges late on Friday.

The probe further gives clean chits to the Income Tax Department and the private equity firms who Siddhartha in his parting letter had alleged of harassment.

"We have not been provided with any documentary evidence to draw an inference that there may have been any advertent or inadvertent harassment from the Income Tax Department," said the probe report.

The probe also highlighted severe liquidity crunch at CDEL in the build-up to Siddhartha's death.

A committee supported by senior professionals was formed to protect the interest of all stakeholders. CDEL said the debt levels which were about Rs 7,200 crore on March 31, 2019 have been brought down significantly by Rs 4,000 crore. The present debt of the group is around Rs 3,200 crore.

"The disinvestment process in the group continues and we are confident to have effective solution to all stakeholders," it said.

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