While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
why she should help , karnataka is ruled by khan grace .. go and seek their help .hahaha... actually no problems in bjp ruled states ... no bjp ruled states there is a big mess ... many cities in karnataka had 50% less queue today ..so problem will not be there in long run ..papa black money hoarders are screaming ... alla thief sorry altaf ... why shame ...you didnot for sure .. so dont be ashamed ... we are proud of her ... jai sri ram ...
rafique , we dont attack anyone .. there are two rivals in your own community in that zone . ask them . RSS abides the rules of the land and its most responsible organisation ... jai sangh parivar ,
Mam, people have no money and are suffering....can u help
Who is this stupid lady
waste MP Aunty
Earlier she told to supply gun to rss member and now she is asking NIA probe. Seems INDIA belongs to her communal rss group. For INDIA's independence struggle there is zero share from this terror group. Now she is asking NIA involvement. As they are special to Indian Constitution. Where ever she goes always with her higher cast policy and communal mind words. All elected members must take care of all Indian citizens as their duty. But she don't know about her responsibility she always with her upper cast and communal mind speech.
Hope all peace loving Mangaloreans will give right answer shortly.
Jai Hind! Jai Karnataka!
She is another poojarry from bjp!
No value for her statement. she is seems to be MP of RSS not udupi
district. as a MP speak about all community. as Mr. Modi said sabka sath sabka vikas( not vinash)
What about attack on a 10year old boy and stone pelting on masjid ?
dont speak crap.
What About hindus attacks on muslim ?
Useless and shameless MP. Dallal of RSS. Shame on people who elected this type of waste MP
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