Swagat Seva' service introduced at Mangaluru International Airport

[email protected] (CD Network)
August 30, 2016

Mangaluru, Aug 30: The Mangaluru International Airport has launched Swagat Seva', a unique initiative to help passengers, especially elderly people and women travelling alone.

SwagatSevaAccording to airport authorities, this paid service will make the entire procedure from getting boarding passes and X-Ray of baggage to being seated in the flight smoother and hassle free. It will help the passengers who are not familiar with formalities.

Over a dozen airports across India already offer such services in collaboration with private agencies. In Mangaluru the service started two weeks ago. The fee per head is Rs. 250.

A passenger should make the payment at the counters at the entrance of the departure and at the arrival hall to avail this service, said J T Radhakrishna, director of the airport.

While departing, the staff would take the luggage, assist in check-in and other procedures and lead them to the security hold area where passengers would be made to sit before boarding a flight. In the arrival hall, they would take the luggage, take a taxi and help till they leave.

Comments

MSS
 - 
Tuesday, 30 Aug 2016

Dear Badruddin Panambur- Suratkal

Good comment.

Comment No. 4 is also from your friend.

Badruddin panambur
 - 
Tuesday, 30 Aug 2016

Similar service are given by the already engaged porter services
Who are not taking more than 100/- even if you hv 3/4 passengers
(Family bunch)even then They don't demand...Rs. 250/- too high

Althaf
 - 
Tuesday, 30 Aug 2016

This is not Swagat Sewa this is Money swaha... Mangalore airport is famous for making money and looting the passengers.

Rikaz
 - 
Tuesday, 30 Aug 2016

Another way of money making tactics of airport.....why not free service...already paying so much for various services.....

MSS
 - 
Tuesday, 30 Aug 2016

This is a service and assistance of information.

Any way such needy persons are very few. Airport should provide this service as a courtesy without any charge.

abubakar
 - 
Tuesday, 30 Aug 2016

WHY 250/-????????????? IT SHOULD BE FREE.............

Abdul Latif
 - 
Tuesday, 30 Aug 2016

good initiative...

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News Network
April 29,2020

Bengaluru, Apr 29: A fire incident was reported inside the premises of the Hindustan Aeronautics Ltd (HAL) on Wednesday morning.

According to official sources, the fire was noticed at the Forge and Foundry division in the HAL complex and as many as eight fire tenders are engaged in fighting the mishap.

According to initial reports, the fire was noticed at a stockyard, where magnesium stockpile caught fire.

The fire fighters had cordoned off the entire area in the vicinity and the fire has been contained.

No casualties had been reported, due to the incident, the sources added.

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News Network
April 12,2020

Tumakuru, Apr 12: Fearing the spread of COVID-19 in Muddenahalli village, the villagers shifted to living in tents in nearby fields with most of their belongings.

Kariyappa, one of the villagers said, "We were scared of the COVID-19 spread, so we came here."

Around 60 families of the village lived in tents for three days, before they returned to their houses on the advice of the Tehsildar.

So far, 214 COVID-19 cases, including six deaths, have been reported in the state of Karnataka.

With 34 deaths and 909 new positive COVID-19 cases in the last 24 hours, the total number of coronavirus cases in India on Sunday reached 8356, including 716 cured and discharged, according to the Ministry of Health and Family Welfare.

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News Network
March 10,2020

Mangaluru, Mar 10: Four airports which are run by the Airport Authority of India (AAI), including Mangaluru International airport, have been adjudged among the best aerodromes in the world, winning 10 awards in four different categories at the 2019 ASQ awards.

ASQ is a globally established programme that measures passengers’ satisfaction while traveling through an airport. Airports Council International (ACI), which is an independent agency of airport operators, carries out international benchmarking of aerodromes.

“Four AAI airports — Chandigarh, Mangaluru, Trivandrum and Lucknow — have been adjudged the best in the world in recently announced 2019 ASQ awards. These airports won 10 awards in four categories,” Airports Authority of India (AAI) said in a release here on Tuesday.

The survey measures passengers’ satisfaction across 34 key performance indicators that include eight major categories such as access, check-in, security, airport facilities, food and beverage, retail, airport environment and arrival services.

The four categories in which these airports bagged the best airport awards were size and region, environment and ambiance, customer service and infrastructure and facilitation, as per the AAI.

The survey was carried out at across 356 airports across North America, Latin America and the Caribbean, Europe, Africa, the Middle East, and Asia.

The survey results are monitored by airport tariff regulator AERA, NITI Aayog, and civil aviation Ministry, the release added.

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