Swagat Seva' service introduced at Mangaluru International Airport

August 30, 2016

Mangaluru, Aug 30: The Mangaluru International Airport has launched Swagat Seva', a unique initiative to help passengers, especially elderly people and women travelling alone.

SwagatSeva According to airport authorities, this paid service will make the entire procedure from getting boarding passes and X-Ray of baggage to being seated in the flight smoother and hassle free. It will help the passengers who are not familiar with formalities.

Over a dozen airports across India already offer such services in collaboration with private agencies. In Mangaluru the service started two weeks ago. The fee per head is Rs. 250.

A passenger should make the payment at the counters at the entrance of the departure and at the arrival hall to avail this service, said J T Radhakrishna, director of the airport.

While departing, the staff would take the luggage, assist in check-in and other procedures and lead them to the security hold area where passengers would be made to sit before boarding a flight. In the arrival hall, they would take the luggage, take a taxi and help till they leave.

Comments

Dear Badruddin Panambur- Suratkal

Good comment.

Comment No. 4 is also from your friend.

Similar service are given by the already engaged porter services
Who are not taking more than 100/- even if you hv 3/4 passengers
(Family bunch)even then They don't demand...Rs. 250/- too high

This is not Swagat Sewa this is Money swaha... Mangalore airport is famous for making money and looting the passengers.

Marhaba

Another way of money making tactics of airport.....why not free service...already paying so much for various services.....

This is a service and assistance of information.

Any way such needy persons are very few. Airport should provide this service as a courtesy without any charge.

WHY 250/-????????????? IT SHOULD BE FREE.............

Good Move

good initiative...

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Switch over to eyeglasses from contact lenses until corona subsides: Dr Bhujang Shetty

News Network

April 11,2020

Bengaluru, Apr 10: Renowned ophthalmologist and Narayana Nethralaya Chairman Dr K Bhujang Shetty today advised those wearing contact lenses to switch to eyeglasses as a preventive measure.

“Though the facial mask is mandatory as a preventive measure against the dreaded Coronavirus, not many know that the virus can also enter the body through eyes. Wearing glasses or spectacles reduces the spread of the virus,” Dr Bhujang Shetty said.

Although it is more likely that people may catch Coronavirus infections through mouth and nose, there are chances of the virus also entering through eyes. “In a day, humans tend to touch their face and eyes almost 20 times an hour knowingly or unknowingly. Users of contact lenses end up touching their eyes and face frequently, increasing the risk of infections. Therefore, it is advisable that they switch to eyeglasses until the situation improves”, according to a release here on Friday.

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Bengaluru Airport all set to welcome passengers to a contactless experience

News Network

May 24,2020

Bengaluru, May 24: In an effort to protect passengers and staff from the risk of COVID-19 transmission, the Bangalore International Airport Limited (BIAL) has introduced a parking-to-boarding contactless journey at the airport.

With a greater emphasis on minimum touch and minimum exposure between passengers and airport personnel, BIAL aims to minimise all physical contact at the airport. The technology will continue to enable a seamless airport journey, with greater emphasis on health and safety.

"As the gateway to a new India, BLR Airport has a key role to play in helping passengers through this global health crisis by reassuring them that their safety is our top priority. We have introduced innovative contactless procedures to minimise exposure at the airport," said Hari Marar, MD and CEO, BIAL.

"These enhancements demonstrate our continued commitment to keep our passengers safe in this environment. We believe our new measures will boost confidence among passengers," continued Marar.

"BLR Airport is all geared up to welcome our passengers back and - working with various government departments - we're committed to offering them a safe experience by implementing the best-in-class standards, procedures and practices," Marar added.

Earlier, Civil Aviation Minister Hardeep Singh Puri said that domestic flight operations will resume from May 25 noting that all airlines and airports were ready but it is not viable to keep the middle seat vacant as it will lead to hike in the ticket price and prescribed social distancing norms would still not be met.

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Karnataka NRI Forum Jeddah repatriates 177 stranded Kannadigas from Saudi Arabia

Media Release

July 30,2020

Jeddah: The first chartered flight for repatriation passengers from Jeddah to Bengaluru organized by Karnataka NRI Forum Jeddah – Saudi Arabia was successfully landed at Bengaluru airport by 01.00 am on 19th July 2020.

Spice Jet (SG9884) departed from King Abdul Aziz International Airport Jeddah by 05.00 pm local time with 177 stranded passengers which includes 12 Pregnant Woman, 3 infants, 44 Short term visa holders, 3 medical emergency patients and 115 migrate workers and labours from various districts of Karnataka state.

Karnataka NRI Forum Jeddah, a registered charitable organization under Government of Karnataka & Indian Consulate Jeddah - Saudi Arabia, helping the Kannadigas overseas & in Karnataka State as well, has initiated major role for helping stranded Kannadigas to travel back to home. During Pandemic hundreds of stranded Kannadigas were approached to the forum and requested to arrange special chartered flight to Bengaluru from Jeddah.

Initiating from collecting the data of passengers, the forum’s special panel including its President Mr. Mohammed Mansoor, Secretary Mr. Peter Mascarenes, Vice Presidents Mr. Nasir Khurshid, Dr.Ashfaque Maniyar, Chief Coordinator Mr. Shaikh Saoud, Cultural Secretaries Mr. Arifulla Shariff and Mr. Rajesh Suvarna, Treasurer Mr. Habib Rahman and Press Secretary Mr. Baig, the forum’s members have worked very hard to conclude this task very successful.

The forum provided food packets as refreshment, complementary PPE kitsto each passenger as precaution against the spread of any infections while travelling and also guided all passengers by supporting them in Awdha portal (Saudi Passport Department) and Seva Sindhu portal registration of Government of Karnataka.

The official travel partner ITL Travel Management Company has rendered remarkable service to the passengers not only in ticketing but also supported with top priority in confirming the aircraft from SPICE JET and availed good service from ground staff at Jeddah Airport.

All passengers have reached safely to their homes after completing the 7 days institutional quarantine at Bengaluru. 100% passengers had NEGETIVE report on Covid-19 test made on arrival as well as after institutional quarantine.

In the press release published from the President, Mr. Mohammed Mansoor has expressed his prodigious gratitude to the Ambassador of India to Saudi Arabia H. E. Dr. Ausaf Sayeed, Deputy Consul General of India - Jeddah Mr. Y Saber and Chief Minister of Karnataka State Shri B. S. Yediyurappafor providing necessary approvals and NOC for the chartered flight operation. He also conveyed his boundless appreciationto Shri B. Y. Raghavendra, Member of Parliament Shimoga District (Karnataka) for his swift support extended to the forum and as well to Dr. Aarathi Krishna, Ex-Deputy Chairperson – NRI Forum of Karnataka – Government of Karnataka for her significant guidance and support on completing this mission.

The forum has thanked all the officers in King Abdul Aziz International Airport Jeddah and Kempegowda International Airport Bengaluru for the facilities provided to the passengers. The Forum has thanked all passengers travelled for their calmness and also thanked to all other members of the forum, Staff of ITL Travels and SPICE JET for their tremendous support extended throughout the mission accomplishment.