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Swagat Seva' service introduced at Mangaluru International Airport

[email protected] (CD Network)
August 30, 2016

Mangaluru, Aug 30: The Mangaluru International Airport has launched Swagat Seva', a unique initiative to help passengers, especially elderly people and women travelling alone.

SwagatSevaAccording to airport authorities, this paid service will make the entire procedure from getting boarding passes and X-Ray of baggage to being seated in the flight smoother and hassle free. It will help the passengers who are not familiar with formalities.

Over a dozen airports across India already offer such services in collaboration with private agencies. In Mangaluru the service started two weeks ago. The fee per head is Rs. 250.

A passenger should make the payment at the counters at the entrance of the departure and at the arrival hall to avail this service, said J T Radhakrishna, director of the airport.

While departing, the staff would take the luggage, assist in check-in and other procedures and lead them to the security hold area where passengers would be made to sit before boarding a flight. In the arrival hall, they would take the luggage, take a taxi and help till they leave.

Comments

MSS
 - 
Tuesday, 30 Aug 2016

Dear Badruddin Panambur- Suratkal

Good comment.

Comment No. 4 is also from your friend.

Badruddin panambur
 - 
Tuesday, 30 Aug 2016

Similar service are given by the already engaged porter services
Who are not taking more than 100/- even if you hv 3/4 passengers
(Family bunch)even then They don't demand...Rs. 250/- too high

Althaf
 - 
Tuesday, 30 Aug 2016

This is not Swagat Sewa this is Money swaha... Mangalore airport is famous for making money and looting the passengers.

Rikaz
 - 
Tuesday, 30 Aug 2016

Another way of money making tactics of airport.....why not free service...already paying so much for various services.....

MSS
 - 
Tuesday, 30 Aug 2016

This is a service and assistance of information.

Any way such needy persons are very few. Airport should provide this service as a courtesy without any charge.

abubakar
 - 
Tuesday, 30 Aug 2016

WHY 250/-????????????? IT SHOULD BE FREE.............

Abdul Latif
 - 
Tuesday, 30 Aug 2016

good initiative...

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