Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
Whatever you do, shout, cry, Islam is the fastest growing religion not only in India, also in the whole world.
Only learned and educated people know about Islam.
corrupt brains talk like this so called sadhvi.
Even a 5 year old boys and girls can understand that there is no Beja (intellect) in them... How come the adult elect such kind of Leaders who bring their intellect to compare with the Monkey... Sometimes monkey show how intelligent they are...
She looks like came from BUDWARPET of Pune....anyway she use to give controversial statements for publicity stunt but she can be well known as an prostitute for adithyanath & others but not anything else....
Bondu ijjandina marl ponjo..... now i laugh to this type of idiotic statements this people dont know that islam will be alive till this earth exists........pity on u uncultured people
We need people like (Trump,Sadvi,Thogadia,Batta,) etc...who really advertise ISLAM.
Their Anger,Aggressiveness,Fear about Islam is clearly shown to the World.
After all what can a Creation do in front of their Creator (Almighty Allah)
We can just help you by Praying to Almighty Allah may to shower his blessings on you people .Ameen.
Its difficult because many non-muslims born to muslim fathers. Only their mother can tell their real fathers.
RSS should conduct DNA test, i hope they will find 99% DNA belongs to MUSLIM LEADERS.
1000 SAAL HAIYAASHI KA NATHIJA HAIN
She looks like road side beggar begging for food...who is she?? look at her.. yuck!!
Dear Prachiji,
good idea. 1.But first of stop buying gas, petrol, diesel from these countries. For that you need to research on cow urine to use as alternative or need to start pushpak viman,as always our PM says, Planes are the ideas from Puransas. 2.Stop exporting to these countries. 3. Bring back all the Indians working in these countries. Let us see how it will work. Do you have the plan to do this? 4. call back External PM or boycott him for visiting muslim countries begging for investment.Simply giving the communal statement and enjoying with the wealth of these people is not good for your health. people are realizing their mistake by voting your party.
India should be free from Sadhus and Sadhvis and should be sent to Singapore to share / taste snake and beef dishes with Naren
This is what BJPians foul mouth has to utter when PM is roaming around the word visiting Muslims countries and Christian countries begging them to invest in India. Poor people does not have any Hindu country to visit other than Nepal. They want Petrol from Muslim countries, they want investments from Muslim countries, they want Beef order from Muslim countries. But, they don't want Indians to live in India.
BJP is a party of such radical communals. They are not even aware that if they harm 1, 10 will be harmed by Creator, harm 2000 then 20000 will be harmed by Creator. Creator is the best planner. Do not forget natural disasters where 1000s perished.
Bap ray Bap wa Wa Parchi Deddi you better Tie with Our Gangasara \Narain\"he intends same stupid thinking, mainly you Saffron Criminal goonda Looter leader your mind is very short, Your Dream is very high but If you want leave in this Country your thinking stupidity's you Deedi never and ever get peace always in Hell of life, you Understand First, Vanishing others you might Vanish First remember this world is far away from your thinking, you thought your Cheela go America kneel down to US President, you can dream anything for long/ way distance but do not happy days, You Buffoon's definitely get your own day one or other day Parchi."
This only dream......in future it will be vice versa
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