Even more than three years after demonetisation and all-out efforts to make most transactions through electronic, cash is still king, as it thrives in a digital India, said fintech start-up Paytm founder Vijay Sekhar Sharma.
"While cashless economy is not possible in India, less cash economy will be in the future. Less cash is the only solution, not the elimination of cash," Sharma told IANS in an interview after unveiling an all-in-one payment gateway on Tuesday.
Asserting that it would take 5-10 years for India to make the transition to digital payments from the traditional mode of cash, Sharma, 41, said the e-payment industry benefitted more from the November 8, 2016 note ban and withdrawal of old Rs 1,000 and Rs 500 denominations.
"I think it (demonetisation) helped the industry despite lack of specific help. But the world has changed since then. It is about the scale of distribution of merchants that is what is propelling digital payments," said Sharma.
Most of the cash not only came back into circulation, but also remains as the mode of payment for the majority due to its convenience for the people used to such transactions.
Expounding Paytm's zero service charge, Sharma said the strategy is sustainable as it leads to acquiring more customers and merchants, enabling newer business opportunities.
Paytm also does not levy a service charge to small merchants for its payments services, unlike organised players like Uber.
"Though there is a monetisation model, the merchants who are small shopkeepers, become our financial services customers as they open a bank account, which is profitable."
Paytm secured a Payments Bank license from the Reserve Bank of India to offer a savings bank account, Rupay debit card and money transfer services.
"We are banking on payment services acquiring customers and merchants who avail banking, lending, insurance, wealth and software services like billing software and business ledger software services eventually," Sharma noted.
The mobile first bank services include zero balance and zero digital transaction charge accounts.
"Basically, payments, cloud, commerce and financial services are a cohort we follow. So, payments is our customer as well as merchant acquisition. If it breaks even, we are happy because other line items make more money, he affirmed.
Noting that in a market like India, one cannot price services at a premium unlike in a developed country like the US, the billionaire businessman said a consumer in a developing country would not be able to afford such a hefty charge.
Forbes ranked Sharma as India's youngest billionaire in 2017, with a net worth of $2.1 billion.
While several countries operate on the model of higher service charges, Sharma said newer business models have to be discovered in India, as customer lifecycle value is accounted for more stages than in other nations.
Asked about an upscale retailer like Zara not giving a wallet payment option during its recent end of season sale in Bengaluru, Sharma said Paytm was addressing such hiccups with its all-in-one payment solutions.
"It's an opportunity, because if the retailer has our all-in-one point of sale machine, where in they enter the amount, it shows both the Quick Response code (QR) and card payment options," he observed.
Sharma compared older swiping payment machine to feature phones and modern ones to feature-rich smartphones.
"If you notice, they look like feature phones and the modern day card machine is more a smartphone like. You can add the smatphone components, which can add the features," reiterated Sharma.
Though Paytm's all-in-one QR point of sale machine integrates the billing system, its chief executive said it was not ideal to have an independent QR feature.
Paytm has 16 million strong merchant user base, which Sharma aims to raise to 26 million base in the next one year.
Sharma has launched in this tech city an all-in-one payment gateway and Paytm Business Payments solution, which enable digital payments through multiple methods for small and medium enterprises (SMEs) and an Android point of sale machine.
With the new gateway solution, collecting digital payments through multiple methods can be achieved seamlessly while Paytm Business Payments solution enables automated vendor payments, including employee salaries and customer refunds among others.
The One97 Communications-owned Paytm aims to help SMEs streamline and digitise their business activities using its new solutions, which enhance the overall efficiency of both accepting and making payments.
Paytm has a data bank of over 200 million saved cards and bank accounts, a feature which enables partner apps to shorten transaction times and propel faster conversions while using the all-in-one payment gateway.
Complementing the two solutions, Sharma also launched an all-in-one Android point of sale machine, which can accept payments through all forms such as cards, wallets, UPI apps and even cash.
The device has a QR code that supports all contact and contactless payments, coming with integrated billing software customized solutions for different sectors such as catering, ticketing, parking and others.
The handheld Android device is equipped with an in-built printer, scanner and can also generate bills.
Valued at $16 billion, Paytm is not alone in the fiercely competitive Indian fintech space where a dozen players like PhonePe, MobiKwik, Kotak 811 and deep pocketed international giants Google Pay and Amazon Pay are in the fray.
Comments
RIKAZ,
Already done, i have done my computer course.
And what do you think, how i am replying to you, its through computer.
Satyameva jayate.
You have a sick mind. Just read what you have written.
I dont think you will understand anything if i reply.
If you are so concerned about kashmir or china, pls go ahead and do it yourself dont give advise to others.
PONDER, have u read properly, now here it is,
Rigveda 10/85/13- cows are slaughterd.. is misconception. The actual meaning is The word used for sun-rays is \GO\" which also means cow and hence a mantra can also be translated by making 'COW\" and not sun-rays as subject.the word WEAKENED is \"Hanyate\" which can also mean killing. The mantra states the rays get weakened in winter and get strong again in spring. How can cow that get killed in winter gain strength in spring. This proves that the reader of the vedas should have good intelligence and wisdom to understand. Otherwise people will misunderstand just like you did. Same for all other points you mentioned."
SURESH U need to do some homework, not to reply but to UNDERSTAND... please go thru below verses from your scriptures specially the last one.
Maharishi Yagyavalkya says in Shapath Brahmin (3/1/2/21) that : I EAT BEEF cos it is very soft and delicious.
Apastamb Grihsutram (1/3/10) says : The COW should be slaughtered on the arrival of Guest, on the occasion of Shraddha of ancestors and on the occasion of Marriage.
RIGVEDA (10/85/13) declares On the occasion of a girl's marriage Oxen and COWS are Slaughtered
RIGVED (6/17/1) STATES the INDRA used to EAT the meat of COW, calf, horse and buffalo.
Vashista Dharmasutra (11/34) writes, If a BRAHMIN refuses to EAT a meat offered to him on the occasion of SHRADDHA or worship HE GOES to HELL>
Suresh, you need to learn some logic.....I suggest you to join some computer programming course....
Suresh........how many cows you have at home...as per your comments also send some cows to borders of Kashmir and China...some to clean gangas and others RSS bhakta to bring go moorhra to wash their sick minds......
Which century are you living in......and where did you get your GO history from...
Rikaz,
What i have mentioned one full paragraph is fact.
what you are saying is called illusion (maya)
You will never understand that.
Just like a blind cannot see the world around him, same way you cannot understand Maya (illusion) ignorance. You have to rise high from Kg class teaching.
Mr. Suresh, its a fact man, you like it or not....I know very well that you know it...but you don't want to admit it.....right....
Rikaz,
Your are a really a funny man and your comments are so immatured.
I dont understand, Whats is wrong and what is supersition.
I am not supporting the beating of people, its wrong,
I was just giving the importance of cow for Hindus.
Suresh, you are still believing in superstition in this 21st century, so sad!
Tell us how many houses have been ruined because of your theory...none...
All rivers were flowing in same place....no body done anything for it....its natures creation.....totally rubbish....
cow is a kind of animals....its not a god...it cannot save itself from any disaster....you and your own people don't care them at all, you will find a lot of them in the road sides like orphans...no one put any grass on it....instead it eats plastic and sometime later dies....reason you don't care them and don't put any food for it....common its your god man treat it nicely....
Once Gautam Maharishi was meditating and a holy cow maya denu entered his abode and started spoiling the rice in his farm. Knowing cow shall not be treated harshly he put the Darba grass on the cow and to his surprise the cow fell dead. The other rishis present said that Gautam maharishi has done a Gau hatya a grave sin. To atone the sin of Go hatya, (killing a sacred cow), he went to Nasik & did severe Tapas to lord Shiva at Trimbakeshwar on advise of other rishis. When lord shiva was pleased with his Tapas, Gautam rishi requested lord shiva to release him from the sin by making the river Ganga flow over the dead cow. Thus Lord shiva diverted the river Ganga to flow over the cow. Thus River Go-davari was born in Nashik and merge with bay of bengal.
Cow is so holy that, if you build your house on the plot of land where cows put their holy feet for grazing, or where there was a cow shed, building a house in such a plot is very very auspicious.
After a house in built the first day of house warming cermony a holy cow is first made to enter the house in this way all the evil and negative energy in the newly built house is cleared off.
If a person is suffering badly in health or work front they are advised to feed cows, by doing this the creator is satisfied and he relieves the person from his sufferings.
Cow- urine or Go-mutra is so auspicious that if you sprinkle it on the possessed people, or inauspicious places where there is negative energies accumulated, the place becomes pure and positive again.
1857 first war of Independence broke out - cow was the reason.
This cow story made citizens sick and tired....there is no god in cow or any animal kind....what the hell these vigilantes doing around....if dalits want to live peacefully they should convert to Islam....that is where they get their due respect from society....In Islam there wont be any upper caste and lower caste....they will be treated properly with respect in the society....
Its a BIG INSULT to the PM ...
Cheddi gangs ignored .... him badly.
The PM should show his power to stop it rather than saying killing me before killing the dalits...
He said, Fake Gau Rakshaks are dividing the nation,
Then what the real Gau Rakshaks are doing??????
He further says, \Hit me and do not hit Dalits\", means he can not control those who want to HIT????
Why is he concerned about Dalits when other communities also have been terrorized by so called Gau Rakshaks? Others are not humans or Indians? Or he is only concerned about \"Vote Bank\"???"
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