Unsatisfied by private airline's apology, Manglauru passenger opts legal battle

[email protected] (CD Network)
May 23, 2016

Mangaluru, May 23: A private airline has personally apologised to a Mangaluru based passenger over the cancellation of one of its flights without prior information which caused inconveniences to many.

kukkajeHowever, unsatisfied by the apology letter, Ashik Kukkaje from Bantwal taluk near Mangaluru, has decided approach the consumer court demanding the fulfilment of the losses caused to him and other passengers by the abrupt cancelation of the flight.

On March 24, Ashik had booked a ticket Bengaluru-Mangaluru flight ticket for March 27. When he reached the airport on scheduled time, he came to know by one of the airline staff about the cancellation of the flight.

In a complaint written to the airline, Ashik claimed that the sudden cancellation of the flight had caused inconveniences to many passengers like him. There pregnant women, elders and children among those who had booked the tickets, he said.

After a few days, Ashik received a written apology from the airline, which claimed that the cancellation of the flight was inevitable due to technical reason.

However, an unsatisfied Ashik has raised a question why the airline did not inform the passengers prior to the cancellation. “In this age of communication, it is not difficult for the airline to inform the passengers before cancelling the flight,” he argued.

Comments

IrShad Mnglr
 - 
Tuesday, 24 May 2016

well done bro Ashiq kukkaje we all supprt to u insha allah

Fair talker
 - 
Monday, 23 May 2016

Dear Monika and Zubair,
Why do you ignore this case.

Whatever be the reason, still they are liable as per their own terms and conditions of ticket.
Taking easy will cause them to be more ignorant in the future.

Everyone will have their own implication and consequential losses.

A. Mangalore
 - 
Monday, 23 May 2016

It is not a silly matter. It is a serious matter. These days we have sms, whatsapp, email or mobile, they can use any means to inform passengers . It is clear negligence of the Airlines. They should learn the lesson, if not we have to teach them a lesson.
If a passenger is late for just 10 minutes, they will straight away refuse to issue boarding pass.
Well done brother.

Saleem
 - 
Monday, 23 May 2016

Good Job Ashik.
Someone has to rise their voice.....

Zubair
 - 
Monday, 23 May 2016

Dear CD, Do not publish such silly news..., retain your popularity..

Monika bedi
 - 
Monday, 23 May 2016

dont he have any other work to do?

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
June 20,2020

Bengaluru, Jun 20: Amid calls for boycott of Chinese products in the backdrop of Indo-China border face-off, former Karnataka chief minister HD Kumaraswamy sought to know from the BJP government in Karnataka the status of the "Compete with China" policy brought during the previous JDS-Congress rule.

Boycotting Chinese products was not easy like sloganeering but required a creative policy and the coalition government's initiative was a model for it, he said in a series of tweets.

"After the border skirmish, some people got the realisation to boycott the Chinese products but during my tenure (as chief minister) a serious thought was given to it," the JDS leader said.

He was apparently referring to growing clamour for boycott of China-made products after a violent clash between Indian and Chinese troops in the Galwan Valley in Ladakh left 20 Indian Army personnel dead early this week.

Mr Kumaraswamy said he had brought the Compete With China policy to effectively deal with the neighbouring country.

"My government's objective was to offer jobs to the local residents, snatch away market opportunities for China and discard the Chinese products."

"However, what has the present government done to our scheme? It is not known whether it is still continuing or not," Mr Kumaraswamy said.

The Kumarswamy government had identified clusters and earmarked Rs 2,000 crore for their development.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
January 6,2020

Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.

But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.

Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”

Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.

However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.

The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.

When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.

“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.

The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.

“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.

What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.

“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”

Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
April 20,2020

Mangaluru, Apr 20: The Dakshina Kannada district administration had declared certain areas in the district as containment zones after COVID-19 positive cases were detected from there.

A seal down has been declared in these zones, completely banning all movement of the people including leaving their houses.

In Ajjavara, Sullia taluk a one-kilometre containment zone has been set up on April 19.

The zone stretches from Ankotimar Road and includes Forest agriculture land and the residences of Savera and Achar.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.