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Unsatisfied by private airline's apology, Manglauru passenger opts legal battle

[email protected] (CD Network)
May 23, 2016

Mangaluru, May 23: A private airline has personally apologised to a Mangaluru based passenger over the cancellation of one of its flights without prior information which caused inconveniences to many.

kukkajeHowever, unsatisfied by the apology letter, Ashik Kukkaje from Bantwal taluk near Mangaluru, has decided approach the consumer court demanding the fulfilment of the losses caused to him and other passengers by the abrupt cancelation of the flight.

On March 24, Ashik had booked a ticket Bengaluru-Mangaluru flight ticket for March 27. When he reached the airport on scheduled time, he came to know by one of the airline staff about the cancellation of the flight.

In a complaint written to the airline, Ashik claimed that the sudden cancellation of the flight had caused inconveniences to many passengers like him. There pregnant women, elders and children among those who had booked the tickets, he said.

After a few days, Ashik received a written apology from the airline, which claimed that the cancellation of the flight was inevitable due to technical reason.

However, an unsatisfied Ashik has raised a question why the airline did not inform the passengers prior to the cancellation. “In this age of communication, it is not difficult for the airline to inform the passengers before cancelling the flight,” he argued.

Comments

IrShad Mnglr
 - 
Tuesday, 24 May 2016

well done bro Ashiq kukkaje we all supprt to u insha allah

Fair talker
 - 
Monday, 23 May 2016

Dear Monika and Zubair,
Why do you ignore this case.

Whatever be the reason, still they are liable as per their own terms and conditions of ticket.
Taking easy will cause them to be more ignorant in the future.

Everyone will have their own implication and consequential losses.

A. Mangalore
 - 
Monday, 23 May 2016

It is not a silly matter. It is a serious matter. These days we have sms, whatsapp, email or mobile, they can use any means to inform passengers . It is clear negligence of the Airlines. They should learn the lesson, if not we have to teach them a lesson.
If a passenger is late for just 10 minutes, they will straight away refuse to issue boarding pass.
Well done brother.

Saleem
 - 
Monday, 23 May 2016

Good Job Ashik.
Someone has to rise their voice.....

Zubair
 - 
Monday, 23 May 2016

Dear CD, Do not publish such silly news..., retain your popularity..

Monika bedi
 - 
Monday, 23 May 2016

dont he have any other work to do?

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