Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.
This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.
India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.
First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).
Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.
By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.
This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.
"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.
"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.
Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.
The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.
Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.
This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.
Comments
Tipu is one of the few freedom fighter who didnt bow his head to British and fought bravely and died in the battlefield. unlike RSS, VHP who bowed their head to be their slave. Now these little puppies have grown up to speak against Tiger of Mysore forgetting his contribution to the indian freedom struggle. Secondly if Tipu had converted hindus into islam by force then there would have been not a single Hindu left in the country now while Hindus make up 80% of Indian population. Foolish people talk without any logic.
Hindu jaya Gosh (gosh of beef)
who is tippu. he is a crimnal. why shold we celebrate his birthday?
If these goons kill Gandhi the person who gave freedom and did ultimate sacrifice for the nation, then how can we expect these goons will talk fairly.
Now Mr. Jain himself is a Jain and not Hindu. He should set an example by denouncing his religion and should join Hinduism.
About Muslims joining Hinduism,
Mr. Jain come for a healthy debate.
If Hinduism proved to be true, all Muslims will join Hinduism.
Like wise if Hinduism proved to be untrue, you first join Islam and ask your people to accept Islam.
They only calls... but no body listen to them.
Wah Re Wah... What a meaningful statements by Mr Jain, the member of non violent community! Thooo nin janmakkishtu
Jihadist and Bajrangi's mentality are same. Both are terrorist. Please just ignore them.
instead of this time waste, do good to the country, help poor family to come up in life.
Tiger-Tippu is being remembered for his bravery.... and entire country is appreciating for his hard work....he is the only king stood against british rule at that time....these chaddies were supporting british....nobody from chaddies fought for our country for our freedom....they should be ashamed of themselves.....
Creating violence in the peaceful society is their birth right!!
Bap Ray Bap what's going on here and there, Mallu
We need thorough research to unearth the historical truth.
Tipu was never a freedom fighter and was fighting only to save himself and like mentioned to convert to islam. It cannot be condoned that others did so can he. What kind of logic is this to support tyranny. So by default we are agreeing to BJP's ghar vapsi. What wrong VHP is doing if Tipu was right in his actions.
None of the royalty was \freedom fighter\".They were fighting for their own glory and power. The poor faceless people who died for the country after 1857 were \"freedom fighters\""
none of these castes and religions belongs to India. Hindu, Christian, Muslim. All this people are developing wide spread hatred among people. In India we were having Dravida origin people. They may have converted to Buddism or jainism but not on any compulsions from out side Indians but due to the intuitions from the times GURUS like mahavir or buddha. Even before that we had aadi dravida culture. With out having the detailed study or finding on the back history, we are spreading hatred on starting from edges of the last point.It is mere nonsense. Tipu sulthan the great may have committed crime as a king. the christians preachers may have converted people to their religion by force or else. At this point of time study and analysis may favour some historical revelations but creating hatred in the name of religion and causing poor people to lead violance is a ploy that every religion at every time played in and around the world. Israel, Arab countries, US, UK, Australia and even in Africa these game plan works and the loosers are always the down troden common public and the profit makers are always the top leaders of the religion as well the politicians. This is the corrupt intolerance
Nobody is with clean hands. Something or the other is done by everybody in general for their survival. If everybody's history is revealed the person will be caught in somewhere in the middle of his life. There is no any such great person who did all good things for others. So stop this hatredness and let's see how to move forward with the country where there are types of religion, race, community, caste, creed and culture. If this comment goes on with UCA then they are also poking their nose in the issue which is not related to them. Kindly if you are not able to do goodness please do not agitate the country. The seed sowing job is done by the communal parties in the year 2002 by demolishing Babri Masjid and massacring thousands of people from a particular religion. Remember. Don't blame the religion. and UCA and BJP/ VHP/ BAJRANG DAL or so called sangh parivars is going against the Karnataka government and the INDIAN Government decision. We would like to thank to the HONORABLE CM OF KARNATAKA and the Congress leaders who has taken rigid decision to commemorate Tippu Sulthan. Tippu never opposed. In fact he used to work with secularism where in his court he was giving equal position to all. Like Poornaiah, and the list goes on. He fought with the British rulers bravely. They only awarded him as THE TIGER OF MYSORE for his bravery. Even English mothers tried to make the child sleep by saying his bravery. So stop blaming UCA. This UCA should not come into picture. They also joined. Ha ha ha ha ha !!!!!!!
Thanks to our Historians. These historians were patronized by ruling elite, to give us wrong history. We were fooled. Ms.Danya Rajendran had tweeted that she knows a family by name 70s. That is, they are descendants of 70 families, in Mysore, whose males were killed by this Great Tipu. During his period, there were JUST TWO temples in his kingdom. This fact is also known after this Tipu Jayanthi celebrations by Govt.
Instead we should celebrate GODSE jayanthi,
pathetic people, need to revise History again to these people!!!!
We never want to celebrate anybody's birthday. Only God knows what is Tippu's situation now as every soul shall die and will be asked with what he did with the life that God has given us...
Aren't they all have any intellect?
If Tippu did not started the War with the British, we would still be the slaves of the British and their chamchas , the cheddis.
Why the stupids want us to believe what they say without learning the history...
Cheddi leaders have tricked very easily many ignorants...Wow there are so many, who doenst use their God given intellect... and they stand with the LIARS... for petty gains...
Dont worry God is with those who are truthful... As a whole evils will perish one day
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