While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
This hate monster is commenting as if his Father and God Father are financing the people agitating agaisnt CAA/NCR. How about the bjp candidates who are distributing money among voters. Video is viral showing ladiest from bjp distributing cash to people for voting bjp in delhi election. EC should take note of this and ban bjp from contesting as its against our constitution. bjp is doing everythign agaisnt constitution and labels others as anti indians. bjp nhever honours or accept indian constitution. CAA is the proof for it. CAA is 100 perent agaisnt our constitution. Shame on you bjp. We should unite and make bjp lose all the seats.
put him in UAE jail to get free biriyani
It is no wonder that this character is undergoing Dialysis. With the hate mentality that he is carrying, it is not wonder that GOD has given him punishment in the form of non-functional kidney. His apology is fake, the moment he lands in Mubai, he wil wag his tale again in his pathological hate for Muslims while licking mUslim shit.
i appeal UAE govt to gave him severe punishment and sent him back with life ban to uae ...
HYpocricy is one thing common among all RSS terrorists
RSS Gokhale..sitting in muslim country, eating muslim money, cleaning muslim shit and talk about discrimination...after that he apologises..
he says that he he is suffering from dialysis...why he hate muslim people and the people who protest the anti nation BJP party.
if his heart is clean GOD will defenitly give him good life till his death...look at LK advani now..the man who mastermind in demolishing baber masjid now wher he is...GOD humiliate him every minuite in all aspect..GOD knows how he is going to die...
so love human who ever it is...hindu, muslim chist, jain, sikh etc..
all are the creation of one GOD..help each other and be happy..
this type of people is very shrewed - follow RSS teaching - eating muslim nations food and blame them only.when tough time comes, start to beg again... he is one of them.. currupt mind blind bhakt.. just imagine if was not in UAE he would not even says sorry....i condemn his statement
It is really a Shameful comments of Kokhle, very bad to have such kind of people in the society, people should understand and bycot his business and seize his license.
I believe the UAE will adhere to its rules and regulations to everyone. Should take strict action and put him under in Jail. Take a huge penalty from him.
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