Will form govt in Karnataka within 24 hours if BJP wins 22 LS seats: BSY

Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.

This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.

India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.

First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).

Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.

By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.

This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.

"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.

"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.

Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.

The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.

Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.

This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.

Bengaluru, Jun 16: Karnataka Pradesh Congress Committee (KPCC) chief DK Shivakumar's daughter Aishwarya and Cafe Coffe Day founder late VG Siddhartha's son, Amarthya Hegde got engaged at SM Krishna Residence, Sadashivanagar in Bengaluru on Monday.
Only family members were present in the event. Amarthya Hegde is also the grandson of former Union Minister SM Krishna.
Last year in July, the body of Cafe Coffee Day (CCD) founder Siddhartha was unearthed on the banks of Netravati river.

Bidar, Feb 5: The police has intensified investigation into the 'sedition case' against the management and staff of a school here, where children are facing chare of insulting Prime Minister Narendra Modi and others, in the context of CAA, in a drama they staged on January 21.

The police again visited Shaheen School on Tuesday and questioned children and staff -- this time in plain clothes, after their questioning of children in uniform on January 28 drew criticism from some quarters, a school official said.

"Morning three police personnel came with two members of Karnataka State Child Rights Protection Commission. Later, the deputy superintendent of police H Basaveshwara joined them.

The cops were in civil dress," the official said.

The police have been questioning the children and staff about those who wrote the script and assigned to deliver specific dialogues.

Police have already arrested Nazbunnisa, the mother of one of the children, who had allegedly delivered the controversial dialogue and their teacher Fareeda Begum, who oversaw the event.

When contacted, the deputy superintendent of police of Bidar H Basaveshwara refused to comment on the matter saying that he was still investigating the case.

Meanwhile in Bengaluru, Congress MLA and former minister U T Khader slammed the BJP government in the state as well as the Centre for "filing sedition charges against people".

Addressing a press conference, he alleged that the Central and state governments were trying to suppress the voice of people in the country using law enforcement agencies.

Khader claimed that the two women who "depicted the problems they were facing" in the drama were booked under the sedition law. During investigation, the children were forced to sit at the police station, he alleged.