Even more than three years after demonetisation and all-out efforts to make most transactions through electronic, cash is still king, as it thrives in a digital India, said fintech start-up Paytm founder Vijay Sekhar Sharma.
"While cashless economy is not possible in India, less cash economy will be in the future. Less cash is the only solution, not the elimination of cash," Sharma told IANS in an interview after unveiling an all-in-one payment gateway on Tuesday.
Asserting that it would take 5-10 years for India to make the transition to digital payments from the traditional mode of cash, Sharma, 41, said the e-payment industry benefitted more from the November 8, 2016 note ban and withdrawal of old Rs 1,000 and Rs 500 denominations.
"I think it (demonetisation) helped the industry despite lack of specific help. But the world has changed since then. It is about the scale of distribution of merchants that is what is propelling digital payments," said Sharma.
Most of the cash not only came back into circulation, but also remains as the mode of payment for the majority due to its convenience for the people used to such transactions.
Expounding Paytm's zero service charge, Sharma said the strategy is sustainable as it leads to acquiring more customers and merchants, enabling newer business opportunities.
Paytm also does not levy a service charge to small merchants for its payments services, unlike organised players like Uber.
"Though there is a monetisation model, the merchants who are small shopkeepers, become our financial services customers as they open a bank account, which is profitable."
Paytm secured a Payments Bank license from the Reserve Bank of India to offer a savings bank account, Rupay debit card and money transfer services.
"We are banking on payment services acquiring customers and merchants who avail banking, lending, insurance, wealth and software services like billing software and business ledger software services eventually," Sharma noted.
The mobile first bank services include zero balance and zero digital transaction charge accounts.
"Basically, payments, cloud, commerce and financial services are a cohort we follow. So, payments is our customer as well as merchant acquisition. If it breaks even, we are happy because other line items make more money, he affirmed.
Noting that in a market like India, one cannot price services at a premium unlike in a developed country like the US, the billionaire businessman said a consumer in a developing country would not be able to afford such a hefty charge.
Forbes ranked Sharma as India's youngest billionaire in 2017, with a net worth of $2.1 billion.
While several countries operate on the model of higher service charges, Sharma said newer business models have to be discovered in India, as customer lifecycle value is accounted for more stages than in other nations.
Asked about an upscale retailer like Zara not giving a wallet payment option during its recent end of season sale in Bengaluru, Sharma said Paytm was addressing such hiccups with its all-in-one payment solutions.
"It's an opportunity, because if the retailer has our all-in-one point of sale machine, where in they enter the amount, it shows both the Quick Response code (QR) and card payment options," he observed.
Sharma compared older swiping payment machine to feature phones and modern ones to feature-rich smartphones.
"If you notice, they look like feature phones and the modern day card machine is more a smartphone like. You can add the smatphone components, which can add the features," reiterated Sharma.
Though Paytm's all-in-one QR point of sale machine integrates the billing system, its chief executive said it was not ideal to have an independent QR feature.
Paytm has 16 million strong merchant user base, which Sharma aims to raise to 26 million base in the next one year.
Sharma has launched in this tech city an all-in-one payment gateway and Paytm Business Payments solution, which enable digital payments through multiple methods for small and medium enterprises (SMEs) and an Android point of sale machine.
With the new gateway solution, collecting digital payments through multiple methods can be achieved seamlessly while Paytm Business Payments solution enables automated vendor payments, including employee salaries and customer refunds among others.
The One97 Communications-owned Paytm aims to help SMEs streamline and digitise their business activities using its new solutions, which enhance the overall efficiency of both accepting and making payments.
Paytm has a data bank of over 200 million saved cards and bank accounts, a feature which enables partner apps to shorten transaction times and propel faster conversions while using the all-in-one payment gateway.
Complementing the two solutions, Sharma also launched an all-in-one Android point of sale machine, which can accept payments through all forms such as cards, wallets, UPI apps and even cash.
The device has a QR code that supports all contact and contactless payments, coming with integrated billing software customized solutions for different sectors such as catering, ticketing, parking and others.
The handheld Android device is equipped with an in-built printer, scanner and can also generate bills.
Valued at $16 billion, Paytm is not alone in the fiercely competitive Indian fintech space where a dozen players like PhonePe, MobiKwik, Kotak 811 and deep pocketed international giants Google Pay and Amazon Pay are in the fray.
Comments
Welcome back Mohammed Mangalore.
Every person have their own choice of selecting the method of protest. I have selected writing on forums as I cannot do what you wanted, as I am aged enough. You being a hench man of Masood, may remember recently Poojary indirectly taunted Masood, for being MLC at his helm, failures for congress party recent Zilla and Taluk Panchayats. I bet you Masood cannot get 100 votes if he contest for next MLA election. And even MLC.
Finally I don't need teachings from you as you are immaterial to me.
Dear UTK saab, Kindly Kindly Kindly dont urge... or wait for POLICE to file SUO MOTO....
Kindly ORDER for the ACTION on him thru your government and appeal HEGDE's arrest notice to Loksabha speaker.. then we can believe you.
many urges from you people show up to DK public llike PRABHAKAR BHAT ARREST bu noting happened till the moment...
Ibrahim Hussain Udupi, It is just for you to request muslims to keep quiet as you being in Udupi are scared of the repurcation you will go through if you stand up against these people. Come on gather some guts and come out openly to condemn this speech. It is easy for you give lectures. Be a strong muslim or are you the one who knows only to back stab and talk nonsense about your own community people.
CONGRESS HAVE NO GUTS TO TAKE ACTION, SEE YOU ALL, ITS 100% SURE.. CONGRESS IS DEPENDENT 90% MUSLIMS VOTES, BUT THEY DONT WANT MUSLIMS DEVELOPMENT AND HAPPINESS, THEY ARE USING ONLY VOTE BANK.
as per great tradition of modi govt he should be soon rewarded with some ministry..ache Din.. here it is !
Mister M-ad P-erson, wouldnt have even tried reading his holy book Bhagwat Geetha,else he wouldnt have spoken false/ill about other religions. I dont want to mention anything more, its a waste of my time.
This is Kaat Bunta.
He is not representing all Hindus, nor this is the message of any Hindu.
The more they provocate, the more ISLAM grows.
The big protest and reaction started in US afer 9/11, what happened.
Happened is more Americans specially women embraced ISLAM.
The same will happen in India. Just Watch, you can not fool educated people.
BROTHER RAHUL,
HOW YOU WILL FEEL IF I SAY THERE WILL BE NO PEACE IN WORLD IF WE DID NOT ERADICATE THE RELIGION WHICH YOU BELONGS TO... DO YOU STILL SAY THERE IS NOTHING WRONG IN IT BECAUSE SOME PEOPLE FROM YOUR RELIGION INVOLVED IN MURDER RAPE AND TERROR ATTACKS
I guess he forgot he is talking about world's second largest religion! Might he needs some knowledge about Islam. Let him mock on the religion, his creator will give him a knock out too..
Why all the from same....... makes this type of comments?
BJP/RSS have some active pracharaks throughout India give hate speeches against Islam and Muslims. Even Narendra Modi himself RSS pracharak, made some comments on muslim regarding reservations during the Bihar Election rally. Yesterday in Agra, Mr. Kataria, BJP MP made similar provocations SPEECH in UP. This is a normal practice of RSS/BJP camp. When it comes protests, both slip away from their utterances and say that is their personal views and nothing to do with party and RSS.
Ananth Kumar is non performing MP of UKannada district, there is an unhappiness from the voters even BJP sympathizers and his utterances against Islam and Muslims nothing but a show. However, Muslims should not provoked from his statements and maintain peace and harmony. We will have to see the action from the State Government, specifically home minister Dr. Parameshwar and CM Sidda Ramayya.
YES MR.RAHUL,
U R RIGHT, SEE THE MALEGAO,OTHER BLASTS LIKE MECCA MASJID, ALL MUSLIMS ARE ARRESTED.. but.. I MEAN SADHVI SINGH, PUROHIT....SHAME ON YOU...
Good to see that minister is taking action against this ignorant...
defaming other relegious s totally wrong, he must be punished,
Let's wait & see what action will our Congress govt. takes, i'm sure it won't take..., unless we change our system by adding/ bringing AAP or SDPI to political track (bcoz people are tired of watching old two parties blame-games)
It is time for Congress Government to take action. If you want to keep your vote bank alive, then the Government must take action against this Naalayak, Hatred Communal MP.
just for publicity, media simply giving publicity to them, this kind of statement should be ignored.
its totally unfair to tell to wipe out islam from the world first he have to wipe out his mind and heart.
Now Modi will provide Z+ Security to this Poor Guy Who is Struggling for FAME.Like Subramanya Swami.
He has challenged his own CREATOR.After all he is a CREATURE.
Will suffer badly life after DEATH (In sha allah)
Only Complaint, nothing to do this congress government. Now Congress is power in state, but they are not intrested to take action.. only giving statement for his vote bank politics. They have no guts.
Add new comment