Emirates ID holders can now Skype Eida officials

December 25, 2013

Skype_Eida

Abu Dhabi, Dec 25: All Emirates ID holders in the UAE may now communicate with the Emirates Identity Authority (Eida) through an official account on Skype that does not break laws preventing Skype usage in the country.

According to a senior official, the software, mainly designed by Microsoft Skype Division for calling other people on their computers or phones, will help customers communicate with the authority round the clock for free, through instant messaging and a voice-over-IP service.

Amer Al Mahri, Director of Government Communications & Community, said Eida was now in communication with customers through 14 channels, and these are meant to keep applicants in direct contact, receive and respond to their queries, comments, suggestions, and complaint.

Al Mahri said “We have specified a special well-trained team to better communicate with customers locally and abroad on our official account: (EmiratesID_skype).”

The authority urges all customers to instal the #EmiratesID #MobileApp on their smartphones and tablets and share their experience. Earlier, the Emirates Identity Authority launched a new interactive initiative titled “Ask Hamad” through its account on Twitter. The initiative is aimed at boosting Emirates ID’s interaction with its customers, responding to their queries and feedback and solving their complaints.

“Our account on twitter (@EmiratesID) has become a certified source for all information on the authority activities and services, let alone being protected against hacking and viruses.”Al Mahri said the initiative was the first of its kind in the UAE where it will be launched on a weekly basis, noting that it stimulates the (Online Open Day) as an interactive mechanism to directly communicate with customers who use Twitter and follow Emirates ID’s account (@EmiratesID).

Al Mahri added that the initiative is in line with Emirates ID’s keenness to consistently communicate with its customers and interact with them through their favourite channels and thereby reach them through their smartphones and tablets in an innovative way through a cartoon character derived from the UAE heritage.

“Enhancing Emirates ID presence on social media channels comes in line with its strategic plan 2010-2013 which focuses on developing the level of services provided to customers towards achieving their satisfaction. Al Mahri pointed out that in mid-2012, Emirates ID launched a Twitter account under the name @EmiratesID_Help as an additional interactive channel with the public besides its official channels on Facebook, Twitter and YouTube.

The Emirates Identity Authority has affirmed the legality of using its account on Skype (EmiratesID_skype). Al Mahri told Khaleej Times on Tuesday that they contacted the concerned organisations and got permission for creating our Skype account which is based on computer or smartphone communication, and needs internet access.

He said though the Skype Call service was banned by the Telecommunications Regulatory Authority, the chat-based, and there is no phone or mobile number to communicate with the public through their skype account.

“There is no landline or mobile phone number to communicate through this Skype account through which Skype Call is not accessible for being banned in the country.”

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News Network
May 21,2020

Dubai, May 21: Around 10,000 Iranian health workers have been infected with the new coronavirus, the semi-official ILNA news agency quoted a deputy health minister as saying on Thursday.

Health services are stretched thin in Iran, the Middle East country hardest hit by the respiratory pandemic, with 7,249 deaths and a total of 129,341 infections. The Health Ministry said in April that over 100 health workers had died of COVID-19.

No more details on infections among health workers were immediately available.

Earlier on Thursday, Health Minister Saeed Namaki appealed to Iranians to avoid travelling during the Eid al-Fitr religious holiday later this month to avoid the risk of a new surge of coronavirus infections, state TV reported.

Iranians often travel to different cities around the country to mark the end of the Muslim holy fasting month of Ramadan, something Namaki said could lead to a disregard of social distancing rules and a fresh outbreak of COVID-19.

"I am urging you not to travel during the Eid. Definitely, such trips mean new cases of infection...People should not travel to and from those high-risk red areas," Namaki was quoted by state television as saying.

"Some 90% of the population in many areas has not yet contracted the disease. In the case of a new outbreak, it will be very difficult for me and my colleagues to control it."

A report by parliament's research centre suggested that the actual tally of infections and deaths in Iran might be almost twice that announced by the health ministry.

However, worried that measures to limit public activities could wreck an economy which has already been battered by U.S. sanctions, the government has been easing most restrictions on normal life in late April.

Infected cases have been on a rising trajectory for the past two weeks. However, President Hassan Rouhani said on Wednesday that Iran was close to curbing the outbreak.

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News Network
June 30,2020

Dubai, June 30: The United Arab Emirates is all set to reopen mosques and other places of worship at 30 per cent capacity from July 1.

However, Friday prayers will remain suspended in the country, said Saif Al Dhaheri, Spokesperson for the National Crisis & Emergency Management Authority (NCEMA) during a virtual press briefing on Monday.

The official said certain mosques in industrial areas, labor residential areas, shopping malls and public parks will remain closed until further notice.

He said health authorities already conducted Covid-19 tests for Imams and workers serving at the mosque to ensure health and safety of the worshippers.

Al Dhaheri also spelt out guidelines that worship centres have to follow to welcome worshippers.

A distance of three metres should be observed between each worshippers and no handshakes are allowed. Worshippers will have to perform ablutions at home. People should bring their own personal copies of Holy Quran or read from digital copies. It is also mandatory for all worshippers to download and activate contract tracing app AlHosn.

"We urge the public to cooperate by following precautionary measures including social distancing. Children under 12 years old, the elderly as well as individuals with chronic diseases should avoid going to mosques," said the official.

The UAE first announced the suspension of public prayers in all places of worship on March 16, which was extended until further notice on April 9.

As Khaleej Times reported, places of worship had been preparing to reopen since the last few weeks by sanitizing parking lots and outdoor areas, entrances, main prayer halls and ablution areas.

The spokesperson also announced that the Private and commercial boat trips and water sports will be allowed to operate at reduced capacity of 50 per cent but by following precautionary measures.

The total number of recovered cases of Coronavirus (Covid-19) in the UAE has reached 37,076 with 665 cases recovered today after receiving treatment. Since the beginning of June, UAE has had a daily recovery average of 660 cases, said Dr. Amna Al Shamsi, Spokesperson for the UAE government.

Guidelines

1. Maintain a distance of 3 metres between worshippers.

2. No handshakes allowed.

3. Ablutions must be performed at home.

4. To read the Holy Quran, worshippers must bring their own copies.

5. All worshippers must download and activate contact tracing app AlHosn

6. People in vulnerable categories like those with chronic diseases and the elderly must not visit the mosques.

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Agencies
July 22,2020

Riyadh, Jul 22: Saudi King Salman held a cabinet meeting via video call from hospital in the capital Riyadh on Tuesday, a day after the 84-year-old monarch was admitted with inflammation of the gall bladder.

Three Saudi sources said the king was in stable condition.

A video of the king chairing the meeting was broadcast on Saudi state TV on Tuesday evening. In the video, which has no sound, King Salman can be seen behind a desk, wordlessly reading and leafing through documents.

The king, who has ruled the world’s largest oil exporter and close US ally since 2015, was undergoing medical checks, state media on Monday cited a Royal Court statement as saying.

Three well-connnected Saudi sources who declined to be identified, two of whom were speaking late on Monday and one on Tuesday, said the king was “fine”.

An official in the region, who requested anonymity, said he spoke to one of King Salman’s sons on Monday who seemed “calm” and that there was no sense of panic about the monarch’s health.

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