Even more than three years after demonetisation and all-out efforts to make most transactions through electronic, cash is still king, as it thrives in a digital India, said fintech start-up Paytm founder Vijay Sekhar Sharma.
"While cashless economy is not possible in India, less cash economy will be in the future. Less cash is the only solution, not the elimination of cash," Sharma told IANS in an interview after unveiling an all-in-one payment gateway on Tuesday.
Asserting that it would take 5-10 years for India to make the transition to digital payments from the traditional mode of cash, Sharma, 41, said the e-payment industry benefitted more from the November 8, 2016 note ban and withdrawal of old Rs 1,000 and Rs 500 denominations.
"I think it (demonetisation) helped the industry despite lack of specific help. But the world has changed since then. It is about the scale of distribution of merchants that is what is propelling digital payments," said Sharma.
Most of the cash not only came back into circulation, but also remains as the mode of payment for the majority due to its convenience for the people used to such transactions.
Expounding Paytm's zero service charge, Sharma said the strategy is sustainable as it leads to acquiring more customers and merchants, enabling newer business opportunities.
Paytm also does not levy a service charge to small merchants for its payments services, unlike organised players like Uber.
"Though there is a monetisation model, the merchants who are small shopkeepers, become our financial services customers as they open a bank account, which is profitable."
Paytm secured a Payments Bank license from the Reserve Bank of India to offer a savings bank account, Rupay debit card and money transfer services.
"We are banking on payment services acquiring customers and merchants who avail banking, lending, insurance, wealth and software services like billing software and business ledger software services eventually," Sharma noted.
The mobile first bank services include zero balance and zero digital transaction charge accounts.
"Basically, payments, cloud, commerce and financial services are a cohort we follow. So, payments is our customer as well as merchant acquisition. If it breaks even, we are happy because other line items make more money, he affirmed.
Noting that in a market like India, one cannot price services at a premium unlike in a developed country like the US, the billionaire businessman said a consumer in a developing country would not be able to afford such a hefty charge.
Forbes ranked Sharma as India's youngest billionaire in 2017, with a net worth of $2.1 billion.
While several countries operate on the model of higher service charges, Sharma said newer business models have to be discovered in India, as customer lifecycle value is accounted for more stages than in other nations.
Asked about an upscale retailer like Zara not giving a wallet payment option during its recent end of season sale in Bengaluru, Sharma said Paytm was addressing such hiccups with its all-in-one payment solutions.
"It's an opportunity, because if the retailer has our all-in-one point of sale machine, where in they enter the amount, it shows both the Quick Response code (QR) and card payment options," he observed.
Sharma compared older swiping payment machine to feature phones and modern ones to feature-rich smartphones.
"If you notice, they look like feature phones and the modern day card machine is more a smartphone like. You can add the smatphone components, which can add the features," reiterated Sharma.
Though Paytm's all-in-one QR point of sale machine integrates the billing system, its chief executive said it was not ideal to have an independent QR feature.
Paytm has 16 million strong merchant user base, which Sharma aims to raise to 26 million base in the next one year.
Sharma has launched in this tech city an all-in-one payment gateway and Paytm Business Payments solution, which enable digital payments through multiple methods for small and medium enterprises (SMEs) and an Android point of sale machine.
With the new gateway solution, collecting digital payments through multiple methods can be achieved seamlessly while Paytm Business Payments solution enables automated vendor payments, including employee salaries and customer refunds among others.
The One97 Communications-owned Paytm aims to help SMEs streamline and digitise their business activities using its new solutions, which enhance the overall efficiency of both accepting and making payments.
Paytm has a data bank of over 200 million saved cards and bank accounts, a feature which enables partner apps to shorten transaction times and propel faster conversions while using the all-in-one payment gateway.
Complementing the two solutions, Sharma also launched an all-in-one Android point of sale machine, which can accept payments through all forms such as cards, wallets, UPI apps and even cash.
The device has a QR code that supports all contact and contactless payments, coming with integrated billing software customized solutions for different sectors such as catering, ticketing, parking and others.
The handheld Android device is equipped with an in-built printer, scanner and can also generate bills.
Valued at $16 billion, Paytm is not alone in the fiercely competitive Indian fintech space where a dozen players like PhonePe, MobiKwik, Kotak 811 and deep pocketed international giants Google Pay and Amazon Pay are in the fray.
Comments
How do u all know them ?
Haleema you sold heaven and you purchased hell...
Islam teaches us 'A slave Muslim men is better for a Muslim girl than a rich kaafir . Same way a slave Muslim women is better for a Muslim men than a rich kaafira women'
There is no compulsion in religion of islam. We are free to follow any system but final decision with Allah, He will decide who followed his way or who are the loser. May Allah guide us to right path. Ameen
SEE HER FACE, CAN UNDERSTAND THE SITUATION,VIREN YOU ARE RIGHT BUT A SENTENCE IS WRONG SHE WENT FROM BRIGHTNESS TO DARKNESS.
I agree with Fathima's view. It was unfortunate that the girl in the name of love forgot the beauty of Islam.
There are many instances in Mangalore where Muslim girl married a Hindu boy and after a year boy converted to Islam. No wonder if this culminates the same way. Moreover u will find hundreds of famous personalities embracing Islam such as Tony Blair's sister Lauren booth, BBC journalist Yvonne Ridley and so on but u will not find vise versa. Keep hope and prayers and ignore barking kotians.
Let us pray for kotiyan brightness family !!....May Allah protect your family & children in future .... There is chance to convert !
Every Say Ameeen!
Kotiyan Nikk P---Tiye Yaa\\"\"\"\"\"n"
mr kotian do u know how many hindu married muslims converted to islam and workind in uae you study well about islam and later on u will also change
mr kotian do you know how many hindu men who married to muslim converted to islam and working here in dubai, first study about islam and later on u wil change your mind
mr kotian do you know how many hindu men married muslim converted to muslim again and working here in dubai study first about islam then you will also come to islam There is no caste system in islam like brahman harijan etc
No need to judge anybody. Only Allah knows whats the future and how their end will be. It may be good and wonderful than we expect. Better than our life may be, nobody knows. So keep hope . If possible pray for them and dont judge.
Viren @ its opposite its to dark from brightness and secondly its her parent to blame , they didnt teach her what is islam .
Viren chadi by name only we cant judge chadi,its should come through Heart.
Just wait for 3 to 4 month, he will leave her .
i like it ... i like it ... Jai sri ram ... as Viren bhai said ,.. inshallah it will happen soon .. too much of compression and male domination in islam... they treat women as property not as human being ... i heard that shivraj rejected haleema's fathers offer of crore rupees inexchange of his daughtor ... it means guy has not married this gal for money sake .. true love ... they must be protected as they might get attacked from Islamic thugs from coastal ...hahaha... this is just the begining ... there are lakhs of muslim women who want to escape from this sikka patte piece ful religion ...
We as an Indian should be united but look what always we see partitioned. no wonder how easily British invaded India.
I know some of them are happy seeing this news. And i admit it is because of your ignorance you are happy. Almighty has his own concept of human life n death. There are 4 categorised people.
1. Ones who r born muslim and dies as a muslim
2. Ones who r born muslim and dies as a non muslim.
3.Ones born as anon muslim and dies as a non muslim.
4.Ones born as a non muslim and dies as a muslim.
Last category people are the most successful people in this world and hereafter no doubt about it. 2nd category people are the ones destroying their own destiny and lands in great trouble hereafter. No one neither their life-partner nor their parents can save them from torments of hell fire.
May Allah make our death beautiful and grant us to die as a muslim.
May Allah guide her n all of us.
@ viren kotian
quran, islam never force anyone to covert to islam.. in quran Allah says tell the truth to them until they understand the truth
even after that they don't want to accept the islam its up to them.. its our responsibi
Thank you CD for this wonderful news.
And Yes, Viren we all are there with this brave woman. no terrorist can touch her.
Insha Allah more muslim girls will throw away their burkas and accept hinduism in future..
Mr viren ur wrong,,,,, from the brightness to darkness,,,,
Welcome to the light from the darkness Ms haleema. We are with you! hahahah Lol Lol Lol..
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