Jio gets over 72 million users, Airtel still not playing fair on call connectivity: Reliance

January 16, 2017

New Delhi, Jan 16: As part of its quarterly report Reliance Industries on Monday announced that four months after its launch Jio has over 72.4 million users. The company said that this makes Jio one of the fastest growing services ever and claimed that in the initial days it added nearly 6 lakh consumers daily.

jioBut even as Reliance touted what it has achieved with Jio, it also acknowledged that some problem with the network continued to persist. In particular it talked about the failure rate for the call connectivity between a Jio number and a number provided by other telecom operators. And for the high failure rate, it squarely blamed Airtel.

"Jio continues to face interconnection congestion issues with some of the large operators on account of inadequate provision of points of interconnection (POI) capacities even months after commencement of services by Jio... The resultant call failure rates continue to be of the order of 175 calls failing out of every 1,000 calls from Jio to Airtel network when the QoS regulations mandate that no more than 5 calls out of every 1,000 calls can fail. Indian customers are still being denied the benefits of superior voice technology on Jio's state-of-the-art network," notes the Reliance report.

The report also highlights the Jio announcement the company made earlier in December. It started by offering free service as part of its Welcome Offer in the first week of September. But in December this offer ended and all the consumers were moved to the Happy New Year Offer, which also gave consumers same free calls and data connectivity. Although, unlike in the earlier offer that gave consumers FUP limit of 4GB per day for data consumption, the new plan gives 1GB FUP.

This Jio offer, says Reliance, will continue until March 31, after which the company hopes to start commercial operations. "Under (this offer) all the Jio subscribers are entitled to certain special benefits, which comprise of Jio's Data, Voice, Video and the full bouquet of Jio applications and content, absolutely free, up to 31st March 2017. The benefits will be available to all subscribers signing up for Jio services up to 3rd March 2017," noted the company.

Apart from focusing on the wireless services, Jio in the coming months is also expected to rollout Fibre service. As India Today Tech reported earlier, the company is already testing the Jio Fibre in certain localities in Mumbai and is offering early consumers 3 months of free data use with speed of up to 100mbps and FUP limit of 100GB per month.

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Agencies
June 17,2020

In a bid to help tackle rise in domestic violence during the social distancing times in India, Twitter on Wednesday launched a dedicated search prompt to serve information and updates from authoritative sources around domestic violence.

Twitter has partnered with the Ministry of Women and Child Development the National Commission for Women in India to expand its efforts towards women.

The search prompt will be available on iOS, Android and on mobile.twitter.com in India, in both English and Hindi languages, the company said in a statement.

Data shows that since the outbreak of Covid-19, violence against women and girls has intensified in India and across the globe.

"We recognise collaboration with the public, government and NGOs is key to combating the complex issue of domestic violence. Accessing reliable information through this search prompt could be a survivor's first step towards seeking help against abuse and violence," said Mahima Kaul, Director, Public Policy, India and South Asia, Twitter.

Every time someone searches for certain keywords associated with the issue of domestic violence, a prompt will direct them to the relevant information and sources of help available on Twitter.

This is an expansion of Twitter's #ThereIsHelp prompt, which was specifically put in place for the public to find clear, credible information on critical issues.

The feature will be reviewed at regular intervals by the Twitter team to ensure that all related keywords generate the proactive search prompt, said the company.

Violence against women and girls across Asia Pacific is pervasive but at the same time widely under reported.

"In fact, in many countries in our region, the number is even greater, with as many as 2 out of 3 women in some countries reporting experiences of violence," added Melissa Alvarado, UN Women Asia Pacific Regional Manager on Ending Violence against Women.

Rekha Sharma, Chairperson, the NCW, said: "With social distancing norms in place, several women are unable to contact their regular support systems. This initiative by Twitter will provide big support to the survivors, who would otherwise be easily isolated without access to relevant information and help".

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Agencies
July 13,2020

New Delhi, Jul 13: The Telecom Regulatory Authority of India (TRAI) has blocked Bharti Airtel's Platinum and Vodafone Idea's RedX premium plans that offer faster data speeds and priority services to customers as both the plans were violating net neutrality norms.

The telecom watchdog has asked Bharti Airtel to explain within seven days how such a similar plan being launched does not violate the rules of net neutrality.

Vodafone Idea's RedX plan has been in the market since November 2019. They made some modifications in May 2020 and the Bharti Airtel was soon going to launch a similar plan.

According to TRAI, the higher speed for premium customers discriminate against others and violates net neutrality.

Responding to TRAI's move, Airtel spokesperson said: "We are passionate about delivering the best network and service experience to all our customers. This is why we have a relentless obsession to eliminate faults and have been consistently recognised by international agencies as the best network in terms of speed, latency and video experience."

"At the same time, we want to keep raising the bar for our post-paid customers in terms of service and responsiveness. This is an ongoing effort at our end," the spokesperson said.

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Agencies
April 4,2020

Kozhikode, Apr 4: In a bid to maintain the lockdown amid COVID-19 outbreak, Police in Kozhikode is monitoring the situation using drone cameras and making sure that people are not breaking the law.

The police have so far arrested 41 persons who were out on a morning walk on Saturday during the lockdown in the backdrop of coronavirus outbreak.

The SHO of Town South Police Station informed that the accused were later released on bail.
At least 295 cases have been reported in the state so far.

Talking about COVID-19 testing, State Health Minister KK Shailaja told media: "Nine labs are conducting polymerase chain reaction (PCR) tests in Kerala. We've received 2000 rapid test kits and will start rapid tests from tomorrow. If a person tests positive in rapid test, we need to confirm it with PCR test."

The total number of COVID-19 positive cases in India climbed to 3072 on Saturday, according to Ministry of Health and Family Welfare.

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