Medical error: Expat mom rejects SR2.4m compensation for son

August 23, 2015

Jeddah, Aug 23: A 40-year-old Ethiopian mother, whose son was totally paralyzed more than nine years ago as a result of a botched operation at one of Jeddah’s leading hospitals, has rejected SR2.4 million in compensation awarded to her by a special committee of the Health Ministry.

Expat mom“I am not interested in money,” said a tearful and distraught Halima Muzzamil Hussain, an Ethiopian national whose husband works in Makkah in the hospitality industry. “My son, Mohammed Abdul Aziz Yahya, walked into the hospital on his own feet on a February morning in 2006. He was four years old and full of life. Full of spirits and cheerful. I want my son back on his feet.”

Halima clings to her son who lies motionless in Room No. 2129 of Soliman Fakeeh Hospital in Jeddah. She wept softly as she told Arab News of the pain and sadness she has had to endure for nine traumatic years. All kinds of life support equipment are attached to Mohammed. The only signs of life, however, are his breathing and his constantly blinking eyelids.

Halima and her husband have been legal residents in the Kingdom for more than 25 years. They are from Addis Ababa and they have always been based in Makkah. Mohammed is their second child. Their first is a daughter, Naeema, who is now 16.

The son was born in Makkah and had a normal childhood. When he was 4, he had a problem with breathing and his parents brought him to Jeddah for the best possible medical attention. The pediatrician did not raise any alarm. They visited him twice. On the second visit, the doctor, whose name Halima does not remember, said that Mohammed needed an adenoidectomy which is a minor operation on the nose.

“It will be a 10-minute procedure and your son will be out of the hospital in a few hours,” she recalled the doctor as saying. Mohammed did not have insurance so he was a cash patient. The doctor said the operation had to be performed by a specialist and that an appointment had to be made. The procedure was set to be performed on Feb. 9, 2006, by Dr. Mohammed Ismail Zawji, an Egyptian.

“We came from Makkah at the appointed hour in the morning of that day. Mohammed was at his chirpy best,” recalled his mother, tears rolling down her cheeks.

What happened next is a very sad story. What was to be a 10-minute operation turned out to be a long nightmare. For Mohammed. For Halima. For Mohammed’s father. For the hospital. And everyone else.

According to the medical report, after the operation, the child was transferred from the operating room to a normal room. “In the following few hours, the child arrested and Code Blue was called. He was successfully resuscitated and transferred to an intensive care unit. He was ventilated and given intensive therapy to reduce brain edema and control seizures,” said the report, a copy of which was made available to Arab News by the mother. (In medical terminology, Code Blue is generally used to indicate a that a patient requires resuscitation or is in need of immediate medical attention.)

None of this made any sense to Halima who stayed in the hospital waiting for the news of Mohammed’s recovery.

“One day passed, and then two, three, four ... Days then turned into months. And months into years,” said Halima. “My son did not come back to us. He remained in bed with no life in his limbs. Only his eyes kept blinking. He went into a deep sleep and I am still waiting for him to wake up.”

The hospital, and more specifically its founder, the late Dr. Soliman Fakeeh himself, sympathized with Halima. “He assured us of all help. He regularly visited my son and always told me that my son would be all right,” she said. “He was a good man.”

Initially, she made daily trips from Makkah to Jeddah to be at her son’s side. The daily trips soon became a problem and so she rented a place in Jeddah; later the hospital provided her with accommodation in a rest house on the hospital premises. The family was financially well off but their situation began to change. The husband could not possibly leave his job in Makkah. In fact, he had to shoulder the extra financial burdens in view of the changed circumstances. However, it must be stated that the hospital did not charge them a single halala.

Three years after the botched operation and with no end in sight, Halima approached the Health Ministry. She alleges that her file had begun to gather dust when someone suggested that she approach the Ethiopian Consulate and so she did. “The consulate approached the Makkah Governorate through a good prince and it directed the matter to the Health Ministry,” Vice Consul Yalelet Getachew Ashenafi told Arab News last week. “Once the papers went from the governorate, the ministry sprang into action and the old file was dusted off.”

A commission, consisting of six eminent doctors from the best government hospitals and departments, was established to look into the case. It was headed by Dr. Mohammed Nasser Al-Sulami. “This was six years ago,” said Halima. “The commission delivered its report two months ago — on June 16, 2015, to be precise.”

According to the findings of the commission, the hospital is 100 percent accountable for the mistake. The commission’s report, a copy of which is in the possession of Arab News, ordered the hospital to pay SR2.4 million compensation for the medical error. It also fined the hospital SR100,000 for procedural lapses. The report directs that the hospital not charge the patient anything.

Both parties were called in and both rejected the commission’s decision according to the report that concluded by stating that both parties reserved the right to appeal within two months. Halima, through the consulate, has lodged an appeal.

According to Halima, the hospital has agreed to pay SR2.4 million. “But I don’t need this. What will I do with it? The hospital has set a condition that once we accept the SR2.4 million, we will have to take our son out,” she said.

The Ethiopian vice consul termed the compensation inadequate. “Once Mohammed is out of the hospital, he will not be able to survive for one month with that money,” said Ashenafi. “They have already forced Halima to vacate the rest house that was provided to her by the hospital on its premises. She is on her own now. Community members chip in to help with her daily needs. The husband is doing all he can to sustain the family. Mohammed’s sister, Naeema, is in Makkah with her father. The whole family has suffered terribly.”

The mother wants the hospital to arrange medical help from abroad in order to revive her child. “They should try. There must be some way out. I have a feeling he hears me,” she said.

Medical experts that Arab News approached said unless a miracle happened, the child’s chances of recovery are remote. “Who is going to tell this to the mother?” said Hassan M. Jaber, a close friend of the family. “You and I can understand. She cannot. She wants her child back. All that can be done should be done. If outside help can be arranged, it should be. The hospital or the government should help the devastated mother.”

Like any mother for whom a child is a precious gift, Halima remains hopeful. “Allah, the Almighty, will come to my aid. My son will walk out of this hospital hale and hearty. I only pray that no mother should have to endure the kind of agony that I have experienced. Waiting nine years is too much,” she said, hiding her tears. “Too much.”

The heavy silence that ensues is suddenly broken by a beep of one of the machines attached to Mohammed.

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News Network
March 25,2020

Riyadh, Mar 25: A 46-year-old man died of coronavirus in Saudi Arabia, becoming the Kingdom’s second death, according to a health ministry’s spokesman.

The health ministry recorded 133 new infections, bringing the total to 900.

Of those newly confirmed cases, 18 are associated with recent travel, and were placed in quarantine upon their arrival in the Kingdom, the spokesman said.

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Agencies
July 22,2020

Dubai, Jul 22: Saudi Arabia's Minister of Haj and Umrah, Dr Muhammad Saleh Benten, has inspected the facilities and arrangement made for the Haj pilgrims in Makkah and the holy sites.

Speaking to the Saudi Press Agency after the tour, the minister said that the Saudi government has worked out unprecedented plans for the running of this year's Haj, enabling pilgrims to perform their rituals in ease and comfort.
 
This year's Haj, which has been scaled back dramatically to include only around 1,000 Muslim pilgrims as Saudi Arabia battles a coronavirus surge, will begin on July 29, authorities said Monday.

"The comprehensive, foolproof plans will be implemented by the security, health and service agencies. The plans include the provision of the best health services, and the most appropriate crowd control, strictly in line with the precautionary measures and preventive protocols, formulated by the Ministry of Health to ensure full safety of pilgrims from the coronavirus pandemic," Dr Benten said.

According to the Saudi Gazette, Benten emphasised the eagerness of the government of the Custodian of the Two Holy Mosques, King Salman bin Abdulaziz of Saudi Arabia and Saudi Crown Prince Mohammed bin Salman bin Abdulaziz Al Saud to implement the Haj operation by following the highest health standards and precautionary measures in order to ensure the safety of the pilgrims.

Earlier, the minister inspected the arrangements and facilities for the reception and accommodation of pilgrims at Four Point Hotel in Makkah.

He was briefed by ministry officials with regard to receiving and accommodating pilgrims during the period from 4 to 8 of Dhul Hijjah before leaving for Mina.

Benten also visited the tents in Arafat and the facilities in Muzdalifah.

After that, his inspection tour visited the tent city of Mina, where he viewed one of the towers designated for the housing of pilgrims. 

According to the Saudi Gazette, he was impressed with the services and facilities being arranged for the accommodation and serving of food for the pilgrims.

To complete his visit, the minister watched a visual presentation of the mechanism for providing logistical services for the pilgrims during their travel from accommodation to Jamarat to undertake the stoning ritual.

Meanwhile, Maj. Gen. Mohammed Bin Wasl Al Ahmadi, assistant commander of the Haj security forces for the Grand Mosque and its premises, said on Tuesday that the security plan for this year's pilgrimage prioritises on organisational, security, humanitarian and health aspects.

He said the Haj security forces have installed entry and exit mechanisms from the Grand Mosque during Haj, with passages for pilgrims extending from the southern and western premises of venue as well as special passages around the circumambulation and Saey areas.

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Agencies
June 9,2020

Dubai, Jun 9: Dubai's Emirates airline has begun laying off employees to reduce cost and save cash as the carrier looks to rightsize its workforce.

"We at Emirates have been doing everything possible to retain the talented people that make up our workforce for as long as we can. However, given the significant impact that the pandemic has had on our business, we simply cannot sustain excess resources and have to rightsize our workforce in line with our reduced operations. After reviewing all scenarios and options, we deeply regret that we have to let some of our people go," the spokesperson said in the statement.

Citing sources, Reuters and Bloomberg earlier reported that a majority of those being made redundant are cabin crew workers as well as a minority of its engineers and pilots, including those flew the Airbus A380.

"This was a very difficult decision and not one that we took lightly. The company is doing everything possible to protect the workforce wherever we can. Where we are forced to take tough decisions we will treat people with fairness and respect. We will work with impacted employees to provide them with all possible support," said the statement.

The spokesperson, however, didn't disclose how many employees are being made redundant in this latest round of rightsizing the workforce.

Emirates on Sunday confirmed that it extended the period of reduced pay for its staff for another three months till September. It had previously reduced basic wages by 25 to 50 per cent for three months from April, with junior employees exempted.

The airline had employed around 60,000 people at the end of its 2019-20 financial year.

Saj Ahmad, chief analyst at StrategicAero Research, said the announced job cuts at Emirates will likely not be the last given the unprecedented damage that Covid-19 has had not just on air travel, but on the entire aviation industry as a whole.

"Emirates' massive international network means that job reductions were always a last resort option as the company staves off cash burn and expenses at a time when revenues are dried up. While Emirates SkyCargo is enjoying a resurgence in activities, the reality is that this income will never offset the lost money from passenger operations," he added.

"Whilst some salary reduction schemes have prevented bigger job cuts for now, the absence of a cure or medicinal suppressant of Covid-19 means that air travel is unlikely to even reach pre-9/11 levels within 3-5 years, let alone pre-Covid-19 levels in that same time period. For that reason, Emirates' reduction in headcount is necessary to stay competitive, agile and be ready for when air travel can resume with a degree of normalcy that we have been accustomed to for decades," said Ahmad.

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