Medical error: Expat mom rejects SR2.4m compensation for son

August 23, 2015

Jeddah, Aug 23: A 40-year-old Ethiopian mother, whose son was totally paralyzed more than nine years ago as a result of a botched operation at one of Jeddah’s leading hospitals, has rejected SR2.4 million in compensation awarded to her by a special committee of the Health Ministry.

Expat mom“I am not interested in money,” said a tearful and distraught Halima Muzzamil Hussain, an Ethiopian national whose husband works in Makkah in the hospitality industry. “My son, Mohammed Abdul Aziz Yahya, walked into the hospital on his own feet on a February morning in 2006. He was four years old and full of life. Full of spirits and cheerful. I want my son back on his feet.”

Halima clings to her son who lies motionless in Room No. 2129 of Soliman Fakeeh Hospital in Jeddah. She wept softly as she told Arab News of the pain and sadness she has had to endure for nine traumatic years. All kinds of life support equipment are attached to Mohammed. The only signs of life, however, are his breathing and his constantly blinking eyelids.

Halima and her husband have been legal residents in the Kingdom for more than 25 years. They are from Addis Ababa and they have always been based in Makkah. Mohammed is their second child. Their first is a daughter, Naeema, who is now 16.

The son was born in Makkah and had a normal childhood. When he was 4, he had a problem with breathing and his parents brought him to Jeddah for the best possible medical attention. The pediatrician did not raise any alarm. They visited him twice. On the second visit, the doctor, whose name Halima does not remember, said that Mohammed needed an adenoidectomy which is a minor operation on the nose.

“It will be a 10-minute procedure and your son will be out of the hospital in a few hours,” she recalled the doctor as saying. Mohammed did not have insurance so he was a cash patient. The doctor said the operation had to be performed by a specialist and that an appointment had to be made. The procedure was set to be performed on Feb. 9, 2006, by Dr. Mohammed Ismail Zawji, an Egyptian.

“We came from Makkah at the appointed hour in the morning of that day. Mohammed was at his chirpy best,” recalled his mother, tears rolling down her cheeks.

What happened next is a very sad story. What was to be a 10-minute operation turned out to be a long nightmare. For Mohammed. For Halima. For Mohammed’s father. For the hospital. And everyone else.

According to the medical report, after the operation, the child was transferred from the operating room to a normal room. “In the following few hours, the child arrested and Code Blue was called. He was successfully resuscitated and transferred to an intensive care unit. He was ventilated and given intensive therapy to reduce brain edema and control seizures,” said the report, a copy of which was made available to Arab News by the mother. (In medical terminology, Code Blue is generally used to indicate a that a patient requires resuscitation or is in need of immediate medical attention.)

None of this made any sense to Halima who stayed in the hospital waiting for the news of Mohammed’s recovery.

“One day passed, and then two, three, four ... Days then turned into months. And months into years,” said Halima. “My son did not come back to us. He remained in bed with no life in his limbs. Only his eyes kept blinking. He went into a deep sleep and I am still waiting for him to wake up.”

The hospital, and more specifically its founder, the late Dr. Soliman Fakeeh himself, sympathized with Halima. “He assured us of all help. He regularly visited my son and always told me that my son would be all right,” she said. “He was a good man.”

Initially, she made daily trips from Makkah to Jeddah to be at her son’s side. The daily trips soon became a problem and so she rented a place in Jeddah; later the hospital provided her with accommodation in a rest house on the hospital premises. The family was financially well off but their situation began to change. The husband could not possibly leave his job in Makkah. In fact, he had to shoulder the extra financial burdens in view of the changed circumstances. However, it must be stated that the hospital did not charge them a single halala.

Three years after the botched operation and with no end in sight, Halima approached the Health Ministry. She alleges that her file had begun to gather dust when someone suggested that she approach the Ethiopian Consulate and so she did. “The consulate approached the Makkah Governorate through a good prince and it directed the matter to the Health Ministry,” Vice Consul Yalelet Getachew Ashenafi told Arab News last week. “Once the papers went from the governorate, the ministry sprang into action and the old file was dusted off.”

A commission, consisting of six eminent doctors from the best government hospitals and departments, was established to look into the case. It was headed by Dr. Mohammed Nasser Al-Sulami. “This was six years ago,” said Halima. “The commission delivered its report two months ago — on June 16, 2015, to be precise.”

According to the findings of the commission, the hospital is 100 percent accountable for the mistake. The commission’s report, a copy of which is in the possession of Arab News, ordered the hospital to pay SR2.4 million compensation for the medical error. It also fined the hospital SR100,000 for procedural lapses. The report directs that the hospital not charge the patient anything.

Both parties were called in and both rejected the commission’s decision according to the report that concluded by stating that both parties reserved the right to appeal within two months. Halima, through the consulate, has lodged an appeal.

According to Halima, the hospital has agreed to pay SR2.4 million. “But I don’t need this. What will I do with it? The hospital has set a condition that once we accept the SR2.4 million, we will have to take our son out,” she said.

The Ethiopian vice consul termed the compensation inadequate. “Once Mohammed is out of the hospital, he will not be able to survive for one month with that money,” said Ashenafi. “They have already forced Halima to vacate the rest house that was provided to her by the hospital on its premises. She is on her own now. Community members chip in to help with her daily needs. The husband is doing all he can to sustain the family. Mohammed’s sister, Naeema, is in Makkah with her father. The whole family has suffered terribly.”

The mother wants the hospital to arrange medical help from abroad in order to revive her child. “They should try. There must be some way out. I have a feeling he hears me,” she said.

Medical experts that Arab News approached said unless a miracle happened, the child’s chances of recovery are remote. “Who is going to tell this to the mother?” said Hassan M. Jaber, a close friend of the family. “You and I can understand. She cannot. She wants her child back. All that can be done should be done. If outside help can be arranged, it should be. The hospital or the government should help the devastated mother.”

Like any mother for whom a child is a precious gift, Halima remains hopeful. “Allah, the Almighty, will come to my aid. My son will walk out of this hospital hale and hearty. I only pray that no mother should have to endure the kind of agony that I have experienced. Waiting nine years is too much,” she said, hiding her tears. “Too much.”

The heavy silence that ensues is suddenly broken by a beep of one of the machines attached to Mohammed.

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News Network
March 6,2020

Riyadh, Mar 6: Saudi Arabia on Thursday emptied Islam's holiest site for sterilisation over fears of the new coronavirus, an unprecedented shutdown state media said will last while the year-round Umrah pilgrimage is suspended.

The kingdom halted the pilgrimage for its own citizens and residents on Wednesday, on top of restrictions announced last week on foreign pilgrims to stop the disease from spreading.

State television relayed images of an empty white-tiled area surrounding the Kaaba -- a large black cube structure inside Mecca's Grand Mosque -- which is usually packed with tens of thousands of pilgrims.

As a "precautionary measure", the area will remain closed as long as the umrah suspension lasts but prayers will be allowed inside the mosque, state-run Saudi Press Agency cited a mosque official as saying.

Additionally, the Grand Mosque and the Prophet's Mosque in the city of Medina will be closed an hour after the evening "Isha" prayer and will reopen an hour before the dawn "Fajr" prayer to allow cleaning and sterilisation, the official added.

A group of cleaners was seen scrubbing and mopping the tiles around the Kaaba, a structure draped in gold-embroidered gold cloth towards which Muslims around the world pray.

A Saudi official told news agency the decision to close the area was "unprecedented".

On Wednesday, Saudi Arabia suspended the umrah for its own citizens and residents over fears of the coronavirus spreading to Islam's holiest cities.

The move came after authorities last week suspended visas for the umrah and barred citizens from the six-nation Gulf Cooperation Council from entering Mecca and Medina.

Saudi Arabia on Thursday declared three new coronavirus cases, bringing the total number of reported infections to five.

The umrah, which refers to the Islamic pilgrimage to Mecca that can be undertaken at any time of year, attracts millions of Muslims from across the globe annually.

The decision to suspend the umrah mirrors a precautionary approach across the Gulf to cancel mass gatherings from concerts to sporting events.

It comes ahead of the holy fasting month of Ramadan starting in late April, which is a favoured period for pilgrimage.

It is unclear how the coronavirus will affect the hajj, due to start in late July.

Some 2.5 million faithful travelled to Saudi Arabia from across the world in 2019 to take part in the hajj, which is one of the five pillars of Islam as Muslim obligations are known.

The event is a massive logistical challenge for Saudi authorities, with colossal crowds cramming into relatively small holy sites, making attendees vulnerable to contagion.

Already reeling from slumping oil prices, the kingdom risks losing billions of dollars annually from religious tourism as it tightens access to the sites.

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News Network
April 13,2020

Dubai, Apr 13: The UAE plans to impose "strict restrictions" on countries reluctant to take back their nationals working in the Gulf country in the wake of the coronavirus outbreak and restructure its cooperation and labour relations with them, a state-run media report said on Sunday.

Indian expatriate community of nearly 33 lakh is the largest ethnic community in UAE constituting roughly about 30 per cent of the country’s population. Among the Indian states, Kerala is the most represented followed by Tamil Nadu and Andhra Pradesh.

The options being considered by the Ministry of Human Resources and Emiratisation include "imposing strict future restrictions on the recruitment" of workers from these countries and activating the "quota" system in recruitment operations, state-run WAM news agency reported, citing an official.

It said the options also include suspending memoranda of understanding signed between the ministry and concerned authorities in these countries.

Citing the unnamed official, it said these options are being considered after many countries did not respond to requests by their nationals to return home following the coronavirus outbreak.

The official made it clear that all countries of foreign workers in the UAE should be responsible for their nationals wishing to return to their countries as part of the humanitarian initiative launched recently by the ministry.

Earlier this month, the ministry launched the initiative to enable residents who work in the UAE and wish to return to their countries to do so during the period of precautionary measures undertaken in the UAE to contain the spread of the coronavirus.

Employees will be asked to submit their annual leave dates or agree with their employers on unpaid leave.

UAE's Ambassador to India Ahmed Abdul Rahman Al Banna has said that the Ministry of Foreign Affairs and International Cooperation (MOFAIC) had sent out a “note verbale” to all the embassies in the UAE, including the Indian mission, during the past couple of weeks on the issue.

“We have sent the note verbale and all the embassies have been informed including the Indian embassy in the UAE and even the Ministry of External Affairs in India,” Al Banna told Gulf News over phone on Saturday.

He said the UAE has offered to test those who want to be evacuated.

“We are assuring everybody that we have the best of the facilities, the best of the testing centres and we have tested more than 500,000 people,” he said.

“We are assuring them also of our cooperation to fly those who got stranded in the UAE for some reasons. Some got stuck because of the lockdown and closure of airports in India. Some were visiting the UAE.”

“We are offering our system and making sure that they are good (to fly) by doing all the tests and transport them according to the request of their own government,” he said.

The envoy said those who test positive for COVID-19 will remain in the UAE. “They will be treated in our home facilities,” he added.

The Kerala High Court on Saturday sought the central government's response to a petition seeking a direction to bring back Indians stranded in the UAE in view of the coronavirus outbreak in the gulf nation.

Considering the plea by Kerala Muslim Cultural Centre (KMCC) in Dubai, the court directed the Centre to file an affidavit on the steps taken by it to ensure the safety of Indians living there and bring back those stuck in the Gulf countries.

In its plea, KMCC, the organisation for non-resident Indians from Kerala, sought directions to the Ministries of External Affairs and Civil Aviation to provide exemptions in the international air travel ban to bring back those Indians stranded in the UAE.

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News Network
May 21,2020

May 21: Mosques across the UAE will remain closed during Eid Al Fitr, a top official has said. The Takbeer, which is chanted before the special prayers performed on Eid, will be broadcast from mosques 10 minutes before the prayer time.

During the virtual press briefing held on Wednesday, Dr Farida Al Hosani, official spokesperson of the UAE health sector, reminded citizens and expats about the importance of adhering to the safety measures as laid out by the authorities.

Contact tracing process

"Before we began to use Al Hosn app to trace the contacts of Covid-19 cases, the tracking process used to take more than 48 hours. It also depended on the memory and honesty of people. The app is an AI-enabled methodological way to trace individuals who came in contact with Covid-19 cases so that they are isolated. It has proven to be an efficient way to stop the spread of the coronavirus," Dr Farida said.

Install the app

She called on all the public to install the app on their smart phones. "The success of the tracing system via Al Hosn app relies on its use. We hope 50 to 70 per cent of people in the UAE instal and use the app in an effective way."

No sermon

Sheikh Abdul Rahman Al Shamsi, Spokesperson for the General Authority of Islamic Affairs and Endowments, said there will be no sermon for the Eid prayers.

He called on everyone to welcome Eid with joy and positivity and to stay connected with their loved ones via social media.

Mass testing

Dr Amna Al Dahhak Al Shamsi, the official spokesperson of the UAE Government, said mass testing continues across the country.

She stressed on the importance of adhering to precautionary measures and cooperating with the authorities.

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