Airline passengers confused over Saudia’s allowed weight allowance

August 5, 2013

Saudia_allowed_weightJeddah, Aug 5: Saudi Arabian Airlines’s recent joining with SkyTeam, a group partnership of 19 airlines world-wide, has left passengers traveling on the Kingdom’s carrier confused over baggage allowances.

Saudia had previously allocated a baggage allowance of 32kg per bag for guest class passengers and two 32kg bags for first and business class passengers on international flights.

The baggage allowance was also restricted to 25kg per bag in the domestic sector.

Since then, travel agencies have advised their passengers to carry only one piece of luggage weighing 23 kg, leading to confusion among passengers.

“I am a frequent flyer of Saudia. When I last traveled with them about four months ago, I was allowed to take only one 23-kg bag according to new rules,” said Ahmed Malik.

He pointed out that when his friend traveled just a month ago, he was allowed to carry two pieces of luggage each weighing 25 kg with Zamzam water. “When I booked my seat for travel to the UK, the travel agent told me that I can’t carry more than one 23 kg bag. Confused by that, I visited their website, where I found that guest class passengers can take one bag of 32 kg on international flights to the EU, UK, Middle East, Africa, Asia and the Arabian Gulf.

“Still confused, I approached the Saudia office, where the receptionist told me I can carry 23 kg per bag, even though a poster in the office had 32 kg written on it. For my satisfaction, I went to another officer and he said I could carry 32 kg,” said Malik, who went to a third official and was told that he can carry only up to 27 kg and that he would have to pay extra for anything higher than that.

Another passenger, Tazeen Ishrat, told Arab News that it is unclear how much baggage weight passengers can carry and that many employees at Saudia offices were unaware of the new baggage allowance themselves.

Arab News checked the poster at the Saudia Airlines office, which listed baggage allowance of 32 kg. Arab News also checked the website of the Airline and found that it was 25 kg for domestic passengers and 32 kg on international flights. The website also states that if any piece of luggage weighs in excess of the stated amounts, an excess baggage charge of $100 will have to be paid.

Passenger traveling from Jeddah to London must pay $150 or equivalent for every extra bag they carry, with a maximum of 23 kg per piece that measures 205 centimere in dimension.

Yet an officer from Saudi Arabian Airline’s booking office insists that the airline changed the baggage weight from 32 kg to a maximum of 27 kg per bag per passenger for guest class, adding that first and business class are allowed two pieces and that silver and golden Alfursan members and SkyTeam (Elite Plus/Elite) members would be allowed to carry one extra piece on international flights.

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News Network
May 13,2020

Riyadh, May 13: Saudi Arabia’s cabinet on Tuesday urged oil-producing nations not only to adhere to agreed cuts to production, but further reduce output to help restore balance in global oil markets, state news agency SPA reported.

In issuing the call to OPEC+, which includes members of the Organization of the Petroleum Exporting Countries plus Russia and other nations, ministers said the Kingdom is committed to supporting the stability of global oil markets.

After the meeting, acting Minister of Media Majed Al-Qasabi said that in addition to its commitment to the OPEC+ agreement, the Kingdom will voluntarily reduce output by an additional 1 million barrels a day in June. It will also try to implement additional cuts this month, with the consent of its customers, he added.

The cabinet said the Saudi initiatives aim to encourage other countries, whether they have signed up to the OPEC+ agreement or not, to adhere to its reduced rates and to cut output even further to help stabilize global oil markets.

During the cabinet meeting, which was conducted using video conferencing, King Salman also briefed ministers on his recent telephone conversation with US President Donald Trump. He said they affirmed the historical and strategic relationship between the two countries and their commitment to the continuation of joint efforts to enhance security and stability in the region.

Ministers were then updated on the latest developments in the corona virus crisis, including the steps being taken locally and internationally to control it and safeguard public health, the number of cases in the Kingdom and the care being provided to those who are infected. They also reviewed details of the active screening and testing programs in all parts of the country, which have helped to keep the number of deaths relatively low compared to global rates.

The cabinet praised the efforts being made by government officials to combat the pandemic, and stressed that citizens and expatriates must abide by the precautionary and preventive measures introduced to prevent the spread of the virus.

Ministers described the decision by Saudi Arabia to host the Pledging Event for the Humanitarian Crisis in Yemen 2020 on June 2 as an extension of the Kingdom’s humanitarian and development contribution, which reflects its pioneering role in supporting its neighbor.

The cabinet also welcomed the formation of the new government in Iraq and reiterated Saudi Arabia’s support for the nation and its readiness to work with the new administration to strengthen relations and enhance security and stability in the region.

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News Network
April 12,2020

Apr 12: Parents in Abu Dhabi affected by the Covid-19 situation can seek help from the authorities in paying off their children's school fees, it was announced on Sunday.

The Abu Dhabi Media Office took to Twitter to announce the reprieve. The Authority for Social Contribution - Ma'an and Abu Dhabi Department of Education and Knowledge (Adek) "will support parents with children attending private schools in #AbuDhabi who are affected by the current economic challenges, by paying school fees or providing devices for distance learning".

The move is part of the 'Together We Are Good' programme which aims to support residents impacted by the Covid-19 coronavirus crisis in the country.

"Parents can call the toll-free helpline on 800-3088 or register their request at http://togetherwearegood.ae. The closing date for fee assistance applications is 23rd April 2020," the media office tweeted.

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Arab News
March 9,2020

Dubai, Mar 9: The eyes of the world will be on the oil markets when the big trading hubs in Europe and North America open following the end of the deal between Saudi Arabia and Russia that has helped to sustain crude at relatively high levels for the past three years.

There were big falls on Friday when ministers from the Organization of the Petroleum Exporting Countries (OPEC) failed to get a deal with non-OPEC members — the so-called OPEC+ — to extend output agreements. Brent oil was down nearly 10 percent at $45.27 going into the western weekend.

Saudi Aramco took immediate action to cut prices after the OPEC+ collapse, offering big discounts for crude deliveries from next month, when the current output restrictions end.

According to a notification sent to customers by Saudi Aramco, seen by Arab News, the Kingdom’s oil giant will cut between $4 and $8 per barrel, with the biggest discounts being offered to buyers in northwest Europe and the US.

Roger Diwan, an oil analyst at consultancy IHS Market, said: “We are likely to see the lowest oil prices of the past 20 years in the next quarter.”

West Texas Intermediate, the US oil benchmark, fell to $28.27 in November 2001.

The move raises the possibility of a “crude war” between the three biggest oil blocs — the US, Russia and the Arabian Gulf. Some analysts believe the American shale industry is more vulnerable to low prices than either the Russians or the Saudis.

Robin Mills, head of the Qamar consultancy, told Arab News: “I don’t think this was premeditated but Saudi Arabia has clearly swung quickly into action to put the Russians under pressure. But the Russians, with low debt and a flexible exchange rate, can cope with a few months of low prices.”

The boom in US shale has made the country the biggest oil producer in the world, but with high financing costs. Lower global prices would put a lot of shale companies out of business.

On the other hand, American motorists, and President Donald Trump, would be pleased to see lower fuel prices in an election year.

In Moscow, one prominent financier with ties to the Kingdom played down the long-term significance of the Vienna fallout.

Kirill Dmitriev, chief executive of the Russian Direct Investment Fund, told Arab News: “Saudi Arabia is our strategic partner, and cooperation between our two countries will continue in all areas. We will also continue to work within the framework of the Russia-Saudi Economic Council.”

One Russian official, who asked not to be named, added: “There is a good relationship between Alexander Novak, Russian energy minister, and his Saudi counterpart Prince Abdul Aziz bin Salman, and I am sure they will continue talking to each other less formally.”

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