Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
The life of this world compared to the Hereafter is as if one of you were to put his finger in the ocean and take it out again, then compare the water that remains on his finger to the water that remains in the ocean. Prophet Muhammad sallallahu alaihi wa sallam, Sahih muslim.
Winning the love of makhlook and getting the hatred of the Khaliq in return is a very bad deal. Insha Allah we will live in this duniya for maximum 100-150 years. The we have to face Allah. What will you reply to Allah? You think doing such things will benefit you, give you izzat. Please understand that benefit, loss, izzat, zillat, disease, shifa all are from Allah alone. Keep Allah happy. These makhlooks cannot do anything for you. If you win the whole world and Allah is angry with you then its very bad. If you win Allah and then even if you get nothing in the world, it is the best deal in the world.
Brother Abu Bakar, we want you and all muslims to go to Jannah and avoid jahannum. Please say the kalima once and read tauba namaaz with a sincere niyat of not doing such kind of deeds again.
May allah give 'hidaya' to these so called 'muslims'
Lack of religion knowledge for this Organization, to bring peace and harmony between different community, to win other communities heart just follow our Prophet's way, even look at other great historian traders like Malik al Dinar / great Muslim Scholor like Kwaja Moinuddin Chisty, how they won other communities heart.
Innala Lillaahi Wa Innaa Ilahyi Raajihoon
Well Done Muslim Brothers.. This should be the way to spread message of peace and harmony. Don't follow the people who copycat Arabs thinking they are following true God. Nothing is proven yet. Don't worry keep the good work going.
Inna Lillahi Wainna Ilaihi rajioon. Muslims left the work of dawah to non muslims & indulging in shirk. Whatever Horekanike you have given is totally Haraam and the sad thing is that people who are doing they are expecting good from others but not from Allah. Haji abubakar parkala, Name indicates that he might have done HAJJ. What is the use of Hajj if they do shirk with allah. May allah give us hidayath.
Dear all,
People of this organisation(UDMPSS) neither muslims nor Hindus, they are only pretending, they can't be trusted anywhere!. beware of them.
These foods should distribute to the poor... they will make dua for the committee... THESE FOODS WILL BE THROWN TO THE GARBAGE AFTER 2-3 DAYS..... NOR THEY WILL EAT NOR THEY WILL DISTRIBUTE TO POOR.... USELESS FELLOW
NOW NEXT HINDUS TURN TO SHOW TO PROMOTE HARMONY...
THEY SHOULD DISTRIBUTE COW TO MUSLIMS AT THE TIME OF BAKRI EID.....
This is really a crazy.....not good at all.....common guys there are many poor Muslim children who are suffering from malnutrition....go and distribute this food items to them....instead of this chaddi worthless creature....this is really a tragedy...
The committee should also know that Swamy was all alone went to Ayodhya from Udupi to demolish Babri Masjid. Which was the main reason behind the communal riots and communalism started in throughout India till today.
Now some Swamy's personal benefited chelas are doing in the name of muslims. Shame on you.
We muslims should keep good relations and harmony with other communities by providing food, shelter, cloths , medical aids to the poor daliths, hindus and Christians but not to give the billionaire Swamy who is always against other communities including daliths.
Next time you can do kola and parba too...
Innaa Lillaahi Wa Innaa Ilaihi Raajiwoon
NAUZUBILLAH
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