DGP's initiative evokes lukewarm response

[email protected] (Raghava M, The Hindu)
April 5, 2011

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Mangalore, April 5: The response to the move of the Director-General and Inspector-General of Police, S.T. Ramesh, asking people to mail him directly their grievances about the police had been lukewarm.

“I have been receiving about 20 e-mails every day. While some are junk, the others are sent to Additional Director-General of Police (Grievance and Human Rights) and Superintendents of Police concerned for action,” Mr. Ramesh said and added: “I want more mails.”

This new mode of grievance redress was launched by Mr. Ramesh on March 15. He had asked people having grievance, including non-registration of cognisable cases, to approach him by sending e-mail to [email protected] or to Additional Director-General of Police (Grievances and Human Rights) Om Prakash ([email protected]).

This was in addition to the existing modes for grievance redress. While there are help desks at the offices of the Police Commissioner and the Superintendent of Police, a toll-free number (18004250100) has been set up to receive complaints and grievances at the office of the Director-General and Inspector-General of Police.

Mr. Ramesh said the new avenue would be for those who had found it hard to get their grievances redressed from the existing modes. “It is an initiative towards receiving all the complaints,” Mr. Ramesh told The Hindu.

The successive DGP-IGPs had been trying to address the problem of non-registration of complaints and not giving copy of the First Information Report (FIR). The then DG-IGP R. Srikumar in September 2008 started the toll-free number (18004250100), which is not only meant for airing grievance but also providing information to police. His successor, Ajai Kumar Singh, put in place a help desk at the Commissionerates and at the offices of the Superintendent of Police.

This desk, which functions throughout the day, receives complaints about non-registration and follow-up actions taken.

It was on the directions of Mr. Ajai Kumar Singh that every police station observed third Sunday of each month as Complainants Day when people could approach the police to get details of the progress made with regard to their complaints.

Mangalore Police Commissioner Seemant Kumar Singh told The Hindu that since one year into functioning of the help desk, there had not been a single complaint of refusal to register FIRs. “The complaints are being promptly registered and none have approached the desk so far,” said Mr. Singh. With regard to the response to Complainants Day, Mr. Singh said the number of visits of the complainants had considerably come down.

The previous Superintendent of Police of Dakshina Kannada A. Subramanyeshwara Rao said 28 cases had been registered through the help desk since last year. A majority of these cases related to land disputes and counter allegations. “Disciplinary action has been taken where officer has been found to have deliberately not registered a complaint,” he said.

IVRS facility soon

Mr. Singh said that an IVRS (Integrated Voice Response System) facility would be opened to give details of action taken on petitions.

A beginning will be made by opening the facility at his office. “The work is almost over. We are waiting for the telephone connection,” Mr. Singh told The Hindu.

Mr. Singh said the IVRS facility would be extended to all police stations in Mangalore. “You will get details about the progress made on the petitions, including the officers dealing with them,” Mr. Singh said.

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Agencies
June 26,2020

Mumbai, Jun 26: In a humanitarian gesture, a mosque in Bhiwandi town of adjoining Thane district has been converted by its administrators into a temporary COVID-19 facility, where oxygen is provided free of cost to patients.

The facility at Makkah Masjid in the Shanti Nagar area of the powerloom town has been set up by the local chapter of Jamaat-e-Islami Hind (JIH), Movement for Peace and Justice and the Shanti Nagar Trust, which runs the mosque.

Apart from putting up five beds equipped with oxygen cylinders, the JIH also delivers them for free to patients homes if required, an office-bearer of the JIH said, adding the makeshift facility is open to all communities.

So far, the Bhiwandi-Nizampur municipality has recorded over 1,332 COVID-19 cases and 88 casualties. It has a mortality rate of 5.26 per cent, a release stated.

"Bhiwandi-Nizampur has been hit hard by the pandemic as it is a congested city. It doesn't even have proper health infrastructure.

"The situation has only worsened during the pandemic as general medical practitioners have shut their clinics fearing the virus spread," said Ausaf Ahmed Falahi, president of the JIH's Bhiwandi chapter.

As a majority of people here lack awareness about the viral disease and are unable to afford treatment, a facility like this one was the need of the hour, he said.

Over 70 persons have benefited from this facility, which has two doctors, while 15 oxygen cylinders have been delivered to the homes of eight COVID-19 patients, Falahi said.

People irrespective of their religion have been availing treatment at the mosque, he added.

"Makkah Masjid has been shut for prayers since the lockdown. So, we decided to use a part of the premises to help those who can't avail treatment elsewhere," said Qaiser Mirza of the Shanti Nagar Trust. 

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News Network
January 30,2020

Mangaluru, Jan 30: A dentist has been arrested by the Dakshina Kannada district police on charge of sexually harassing a woman patient during treatment at a hospital in Beltangady taluk.

The accused has been identified as Dr Sudhakar. He is facing charges under section 354, 354A(1)(I) of IPC.

The incident occurred yesterday when a local woman had been to the government hospital at Kasaba village in Beltangady for dental treatment.

According to the woman, Dr Sudhakar deliberately touched her body inappropriately and sexually harassed during treatment.

The shocked woman went to the jurisdictional Beltangady police station and lodged a complaint. The doctor was arrested and produced before the court.

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News Network
July 9,2020

Bengaluru, Jul 9: The total number of Covid-19 infections in Karnataka on Thursday breached the 30,000 mark as the state reported its biggest single-day spike of over 2,200 new cases and 17 related fatalities, taking the death toll to 486, the Health department said.

The day also saw a record 957 patients getting discharged after recovery, out of which 606 were from Bengaluru Urban.

Out of the 2,228 fresh cases reported on Thursday, a whopping 1,373 were from Bengaluru Urban alone.

The previous biggest single-day spike was recorded on July 8 with 2,062 cases.

As of July 9 evening, cumulatively 31,105 Covid-19 positive cases have been confirmed in the state, which includes 486 deaths and 12,833 discharges, the Health department said in its bulletin.

It said, out of 17,782 active cases, 17,325 patients are in isolation at designated hospitals and are stable, while 457 are in ICU.

"Death rate in Karnataka is 1.49 percent, while in Bengaluru is 1.28 percent, and our target is to bring it below 1 percent," Medical Education Minister K Sudhakar told reporters.

"The reason for spike in cases in Bengaluru and other places in recent days is because during the last four months of lockdown we had controlled it very well, but as we relaxed lockdown for economic activities we did not follow certain precautionary measures like distance among other things," he said.

The Minister also conceded that there were lapses on part of the government also in terms of tracing and tracking.

"It has to be improved especially in Bengaluru and we are taking steps in this regard."

Among the 17 dead seven were from Dharwad, two each from Hassan, Kalaburagi, Mysuru, and one each from Raichur, Uttara Kannada, Tumakuru and Davangere.

The deceased include 13 men and 4 women.

The dead are all either with a history of Severe Acute Respiratory Infection (SARI) or Influenza-like illness (ILI).

Out of 2,228 fresh cases today, contacts of the majority of the cases are still under tracing.

Among the districts where the new cases were reported, Bengaluru Urban accounted for 1,373, followed by Dakshina Kannada (167), Kalaburagi (85) and Dharwad (75).

Bengaluru urban district tops the list of positive cases, with a total of 13,882 infections, followed by Kalaburagi (1,901) and Dakshina Kannada 1,701.

Among discharges Bengaluru urban tops the list with total 2,834, followed by Kalabuagi (1,392) and Udupi (1,206).

A total of 7,79,209 samples were tested so far, out of which 20,028 were tested on Thursday alone.

So far 7,28,887 samples have been reported as negative, and of them 17,568 were reported negative today.

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