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Mangaloreans can now just dial to lodge a police complaint

August 18, 2011

Mangalore, August 18: If you are a resident of Mangalore and need to lodge an immediate complaint, you need not to visit police station as the City Police Commissionerate has introduced a new 'Interactive Voice Recording System' which would respond to grievances.

IVRS will help complainants to lodge a complaint from their homes. A complainant has to do is call 2222212 and tell their complaints.

Commissioner of Police Seemanth Kumar Singh opines that the new system will save a lot of time for the complainants. As soon as a complaint is received, the police will register it and update the complainant about the action taken by the police department.

Person calling the number can choose either Kannada or English as the language for communication. IVRS will then take him through the procedure to register a complaint.

The person has to record his name, postal address, contact number and e-mail id after which the complainant has to record his grievance in a minute and end the conversation with #.

The system will also generate a complaint number which will help the complainant for follow up purposes.

A person has been assigned to listen to grievances and put the complaint in writing. The audio recording and related complaint will be sent to the police commissioner who will forward them to police stations or concerned police officers.

All the materials related to the grievance will be stored in a separate server. The police commissioner has promised to physically maintain a record of complaints.

The IVRS will be restricted to calls made in Mangalore. They are also discussing on having a toll free number for IVRS. “It will depend on how successful IVRS turns out”, says Mr Singh.

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News Network
January 6,2020

Jan 6: A Thane resident lost a little over Rs 1 lakh in an online fraud involving popular payment gateways, police said on Saturday. The complainant, a resident of Patlipada, wanted to sell his furniture and posted an ad on Facebook on December 21, an official said.

On December 24, he received a call from one Rajendra Sharma who offered to buy the furniture and wanted to transfer the amount through payment gateways — Paytm and Google Pay, he said.

However, instead of the money getting credited to his account, the complainant found that Rs 1.01 lakh were debited from him during three transactions on two payment gateways, the official said.

The complainant realised that he had been cheated when the accused assured that he would return the money and asked him for another account number, he added.

An offense has been registered against the unidentified accused under section 420 (cheating) of the Indian Penal Code and Information Technology Act and further investigations are underway, he said.

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coastaldigest.com news network
August 4,2020

Mangaluru, Aug 4: The Kasaragod district administration has decided to restore the e-pass system for daily commuters between Kasaragod and Mangaluru amid covid-19 crisis. 

As covid-19 cases began to increase in Dakshina Kannada, the Kasargod district administration had unilaterally newly introduced of daily pass system on July 6 for entry and exit from Talapady border. This had inconvenienced hundreds of employees, who visited Mangaluru daily to eke a living. 

The decision to resume the pass system was taken in a video conference of Kerala Revenue Minister Chandrasekharan with officials and elected representatives on August 3.

The minister said the Kasaragod district administration will resume issuing of passes for daily commuters between Kasaragod and Mangaluru. But they should undergo rapid antigen test for every week to renew their passes.

"Similarly, one-time interstate passes will be issued for those who want to take part in marriages, funeral and other functions in both states. Even they should undergo antigen test after returning from the functions,” the minister added.

As per the previous order, daily commuters, especially employees, had to stay in Mangaluru for 28 days before returning to Kasargod. Later, Kerala government relaxed rules on July 23 allowing only bank employees from Kasaragod to travel daily in their private vehicles to their workplace in Dakshina Kannada.

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News Network
March 29,2020

Bengaluru, Mar 29: The State government launched a mobile application for people to track the movement history of patients, who tested positive, before their detection so that they can take precautions. The app will give the date and time of visit to spots by the patients.

The mobile app “Corona Watch” can be downloaded from Google Playstore https://play.google.com/store/apps/details?id=com.ksrsac.drawshapefile

“The app also has a list of government designated first response hospitals for COVID-19 where citizen with symptoms can go. However, before going to a COVID hospital, people should call helplines — 104, 080-46848600 or 080-66692000,” said a message by Munish Moudgil, secretary, Administrative Reforms, who is also in-charge of the State COVID war room.

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