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Mangaloreans can now just dial to lodge a police complaint

August 18, 2011

Mangalore, August 18: If you are a resident of Mangalore and need to lodge an immediate complaint, you need not to visit police station as the City Police Commissionerate has introduced a new 'Interactive Voice Recording System' which would respond to grievances.

IVRS will help complainants to lodge a complaint from their homes. A complainant has to do is call 2222212 and tell their complaints.

Commissioner of Police Seemanth Kumar Singh opines that the new system will save a lot of time for the complainants. As soon as a complaint is received, the police will register it and update the complainant about the action taken by the police department.

Person calling the number can choose either Kannada or English as the language for communication. IVRS will then take him through the procedure to register a complaint.

The person has to record his name, postal address, contact number and e-mail id after which the complainant has to record his grievance in a minute and end the conversation with #.

The system will also generate a complaint number which will help the complainant for follow up purposes.

A person has been assigned to listen to grievances and put the complaint in writing. The audio recording and related complaint will be sent to the police commissioner who will forward them to police stations or concerned police officers.

All the materials related to the grievance will be stored in a separate server. The police commissioner has promised to physically maintain a record of complaints.

The IVRS will be restricted to calls made in Mangalore. They are also discussing on having a toll free number for IVRS. “It will depend on how successful IVRS turns out”, says Mr Singh.

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News Network
February 23,2020

Mangaluru, Feb 23: Karnataka Minister for Fisheries and Religious Endowment Kota Shrinivas Poojari on Sunday said that there will be no shortage of water during the summer season in Dakshina Kannada district as per a review done by the district administration and the Panchayati Raj Department.

He said that periodic review will be conducted and based on that appropriate decisions will be taken.

Speaking to reporters on Sunday, February 23, Poojari said that the main source of water for Mangaluru, the Thumbe vented dam, has a steady inflow of water.

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coastaldigest.com news network
July 29,2020

Mangaluru, July 29: The police have managed to nab a youth in connection with issuing death threat against IAS officer Sindhu B Rupesh, the outgoing deputy commissioner of Dakshina Kannada.

The arrested has been identified as Ranjit, a resident of Bajpe, on the outskirts of the city. He is said to be Hindutva activist. 

The death threat came in the wake of the officer’s warning against attack on cattle traders by anti-social elements ahead of Eid al-Adha. 

Even though the IAS officer had not lodged any complaint, Moodbidri police had registered a suo motu case after a WhatsApp screenshot of the death threat went viral on social media.

Meanwhile, Sindhu B Rupesh was transferred and posted as director, electronic delivery citizen services (EDCS), DP & AR (e governance) Bengaluru.

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News Network
April 3,2020

Bengaluru, April 3: The ASHA worker, who was attacked by locals in Sadiq layout area in Bengaluru while conducting a coronavirus survey, on Friday expressed satisfaction with police action in the matter.

"I am happy that five people have been arrested for attacking me while I was conducting a survey in view of COVID-19 in Sadiq layout area in Bengaluru on April 1. We serve the people and work for the betterment of the society," Krishnaveni, the ASHA worker, told news agency here.

ASHA workers, who were deployed to spread awareness about coronavirus and identify suspected cases, were allegedly attacked by a group of locals in the area on Wednesday.

"We had been conducting surveys for the past 14 days ever since a positive coronavirus case was identified in the area. A person came and asked why we were gathering information. We informed him that a positive case was identified in the area," Krishnaveni said.

"They made an announcement from the mosque not to give any information to us. Afterwards, several people came out of their houses and started attacking us," she added.

Police initiated an investigation and have made arrests in the matter.

This comes as the country is under a 21-day lockdown to prevent the spread of coronavirus, which has claimed the lives of at least 56 people and infected over 2,000 people.

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