Mangaloreans can now just dial to lodge a police complaint

August 18, 2011

Mangalore, August 18: If you are a resident of Mangalore and need to lodge an immediate complaint, you need not to visit police station as the City Police Commissionerate has introduced a new 'Interactive Voice Recording System' which would respond to grievances.

IVRS will help complainants to lodge a complaint from their homes. A complainant has to do is call 2222212 and tell their complaints.

Commissioner of Police Seemanth Kumar Singh opines that the new system will save a lot of time for the complainants. As soon as a complaint is received, the police will register it and update the complainant about the action taken by the police department.

Person calling the number can choose either Kannada or English as the language for communication. IVRS will then take him through the procedure to register a complaint.

The person has to record his name, postal address, contact number and e-mail id after which the complainant has to record his grievance in a minute and end the conversation with #.

The system will also generate a complaint number which will help the complainant for follow up purposes.

A person has been assigned to listen to grievances and put the complaint in writing. The audio recording and related complaint will be sent to the police commissioner who will forward them to police stations or concerned police officers.

All the materials related to the grievance will be stored in a separate server. The police commissioner has promised to physically maintain a record of complaints.

The IVRS will be restricted to calls made in Mangalore. They are also discussing on having a toll free number for IVRS. “It will depend on how successful IVRS turns out”, says Mr Singh.

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News Network
April 12,2020
Mangaluru, Apr 12: The spread of COVID-19 in the country has been contained through the prompt, effective and timely measures taken by the Centre, BJP Karnataka president and Dakshina Kannada MP Nalin Kumar Kateel said on Sunday.
 
The Centre brought in stringent regulations including the lockdown at the right time and ensured that the pandemic did not spread rapidly, he told reporters here.
 
Kateel inspected the railway coaches which have been converted into isolation wards for infected patients at the central railway station here.
 
He said 20 out of the 32 railway coaches re-designed into wards by Southern Railway's Palakkad division, will be stationed here.
 
The wards are equipped with necessary medical equipment and facilities for doctors and paramedical staff.
 
Kateel said Prime Minister Narendra Modi has shown how such difficult situations need to be handled.
 
The lockdown was announced in time so that coronavirus spread was checked and all the central departments carried out their works efficiently to monitor the situation, he said.
 
Mangaluru South MLA D Vedavyas Kamath was also present.

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News Network
April 19,2020

Indian Overseas Congress (IOC) Chaiman Dr Sam Pitroda held video conference with senior IOC office bearers across Middle Eastern countries on 14th April 2020 to review the impact of COVID-19 pandemic among Indians residing in the region. Almost all speakers appreciated the efforts initiated and  implemented by  respective governments to contain spread of the deadly virus as well as measures taken towards welfare of the people affected by the lockdown. 

IOC Presidents, Mohammed Mansour - Bahrain, Abdullah Manjeri - Saudi Arabia, Dr J Ratan kunar - Oman and Girish kumar - Qatar, highlighted the quality treatment of patients and finacial aid provided by governments and other authorities. Bahrain IOC president Mansour , also  apprised about the 'Food for Needy' drive in Association with KHK Heroes foundation, initiated by HH Sheikh Khalid Bin Hamad Al Khalifa and quality treatments as well as financial aid to local and expat residents.

Anura Mathai, IOC  Global Event Coordinator, spoke about certain problems of Indians in the UAE. IOC Middle East Convener, Mansoor Palloor, emphasised and requested IOC Chairman to urge Indian government to arrange immediate repatriation of indians stranded in Gulf countries. AICC Secretary, Himanshu Vyas, IOC Secretary Dr Arathi Krishna, Dr Arshi Malik (Abha), Mohiuddin Sirajudeen (Jeddah), Advocate Joseph Palathara (Dammam) Prasad Kodru, Jayati Maitra Ziyad Ahmed (Qatar) and Khursheed Alam (Gen Secretary- Bahrain) also apprised the participants about various issues relevant to the pandemic and suggested further initiatives to be undertaken. 

Dr Sam Pitroda briefed about sustained and consolidated efforts by all IOC members  during this unprecedented situation facing the world and assured that he would convey IOC  concerns to the government and try his best to ensure all possible help is made available to all needy Indians.

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News Network
February 7,2020

Mangaluru, Feb 7: To stop the NRC and CAA from being implemented everyone has to fight unitedly highlighting the failures of the ruling party, said National President of Priyadarshini squad, All India National Women’s Congress Kavya Narasimha Murthy.

Addressing the workshop for the protection of Citizenship against CAA, NRC and NPR for the party workers at the Cordel Hall, Kulshekar here Thursday by district Congress party, she said, “Protests are being held everywhere against the CAA, NRC and NPR but if we only go on protesting, the ruling party will implementing divisive policies and new laws every day.

Many think that they may not be affected by the CAA, NRC or NPR and keep away from protesting against it. The congress should fight against the CAA concentrating on three approaches. We cannot fight against divisive politics by fighting only against the CAA and NRC. We need to expose the government’s failures, their divisive politics and continue our protests against the CAA, NCR and NPR.”

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