Flight cancelled,no alternative given;AI Express to pay Rs 88K

March 23, 2013

AI_Express_Rs_88K

New Delhi, Mar 22: Air India Express has been asked by the Delhi State Consumer Commission to pay Rs 88,000 to a passenger for failing to provide him with an alternative after his flight to Dubai was cancelled.

The state commission held the airline liable for the damages, saying that it has to realise the inconvenience a passenger suffers on cancellation of the flight and it is their duty to provide alternative arrangements in such cases.

The commission's observations came while upholding the decision of a district forum here which had allowed the plea of the aggrieved passenger and had directed Air India Express to pay him Rs 88,000, including compensation and the extra amount he had to pay for a ticket on another airline.

"Once tickets have been booked by a consumer for flight, it is the Airlines' duty to provide the requisite transport unless they are inhibited by reasons beyond their control. The Airline has to realise the inconvenience a passenger suffers on cancellation of the flight and it becomes the duty of the airline to provide alternative arrangements which the airline in this case failed to do. Therefore, they had to be held liable for damages and the district consumer forum was justified in the award made by it," a bench presided by Justice Barkat Ali Zaidi said.

The airline in its appeal had challenged the district forum's decision, saying the flight was cancelled due to a technical problem.

The commission, however, dismissed its appeal and said the airline had not elaborated what the technical problem was.

The district forum's order had been passed on a complaint by Delhi resident Sunil Goyal, who had stated that his flight to Dubai from Delhi via Abu Dhabi scheduled to take off on May 22, 2005 was cancelled and claimed no reason was given for the same.

He had also alleged that as no alternative was provided to him by Air India Express, he had to buy a more expensive ticket on another airline.

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New Delhi, Mar 22

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Agencies
March 22,2020

Mumbai, Mar 22: The total number of coronavirus positive patients in Maharashtra has risen to 74 with 10 more positive cases reported in the last 24 hours, officials said.

Of the 10 new cases, 6 are in Mumbai and 4 in Pune, they said on Sunday.

Earlier this week, a Covid-19 patient died in Mumbai.

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News Network
April 7,2020

Jammu, Apr 7: Old habits will just no longer do, a Jammu and Kashmir administration employee found to his dismay on Tuesday when he was sent to a quarantine centre for blowing his nose and spitting on the road.

The man, who works as an accountant in the civil secretariat here, had gone to meet a relative in Paloura on the outskirts of the city when he was nabbed, officials said.

The neighbours panicked when they saw him blowing his nose and immediately called the police, which rushed to the spot with a medical team and a magistrate, they said.

He was immediately taken to a quarantine facility set up at the IIT hostel in the Janipur area and his samples taken for a coronavirus test.

Given the high levels of anxiety over the spread of COVID-19, news of his being taken by police started circulating widely. There were also some WhatsApp messages that he was trying to deliberately spread the infection and was arrested by police.

However, police officials said they had not arrested him and merely put him in a quarantine centre. It was not clear how long he would be in the centre.

The employee told police officials he had an itch in his nose and nothing more.

"Be responsible citizens and stop spreading rumours or fake news," an official said, requesting people to be more responsible.

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News Network
June 26,2020

New Delhi, Jun 26: "Iam Indira Gandhi's granddaughter, not an undeclared BJP spokesperson like some of the opposition leaders," Congress general secretary Priyanka Gandhi Vadra on Friday said, as she alleged that the Uttar Pradesh government is threatening her through various departments for speaking the truth. Priyanka Gandhi's dare to the Uttar Pradesh government came days after the Agra administration asked her to withdraw within 24 hours the claim of high coronavirus deaths in the district.

The Congress general secretary in-charge UP East has accused the Yogi Adityanath government of indulging in propaganda instead of dealing with the pandemic. "As a public servant, my duty is towards the people of Uttar Pradesh. And this duty is to put out the truth before them and not to put forth government propaganda. The UP government is wasting its time by threatening me through its various departments," Priyanka Gandhi said in a tweet in Hindi.

"They can take whatever action they want, I will keep putting forth the truth. I am Indira Gandhi's granddaughter not an undeclared BJP spokesperson like some of the opposition leaders," she said. This week, Priyanka Gandhi repeatedly attacked the Uttar Pradesh government over the "high" COVID-19 mortality rate in Agra and on other issues related to the state government's handling of the pandemic.

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