Passport office to clear 500 more online applications daily

June 21, 2012

Passport_500

New Delhi, June 21: Shaken by the rising public anger against messy implementation of the new internet-based passport application system, the ministry of external affairs on Wednesday put in place a number of measures that are expected to make it easier for people to apply for passports. Some of these measures will come into effect immediately and a few more are likely to be announced on Friday.

Among the steps taken right away is a hike in the number of daily online appointments by 500. This is expected to ease up some pressure on applicants. Right now, the window for making online applications is exceedingly short. The hike by 500 is expected to make this window a little larger. What's more, the passport office will now work also on Saturdays in Delhi. In other words, 12,000 more passport applications will be dealt with every month.

These measures, as well as some more, were taken in the wake of The Times of India highlighting the pain of passport applicants in a series of reports. "We have treated the matter with utmost concern after the TOI reports. We will be releasing more appointment slots every day, little by little, and in 15 days you will see a definite impact," said chief passport officer (CPO) and joint secretary in the MEA, Muktesh Kumar Pardeshi.

The MEA has said that all Passport Seva Kendras (PSKs) will be increasing their capacity to deal with applicants over the next fortnight. The ministry also said that family tokens will be issued to allow family members to seek appointments together. In order to tackle touts and recalcitrant babus, the ministry said the online process would be made more transparent and anyone asking for money to play the system would face strict action.

Ministry officials promised that the website would be revisited to ensure that all requirement of documents are clearly mentioned. This will ensure that there will be no suprises or whimsical demands for documents. Together with the stick, the ministry is expected to shortly announce the carrot - a monetary incentive policy for those clearing a higher number of applications.

The ministry has decided to make one passport centre dedicated for passports under the Tatkal scheme. Right now because of the mess, Tatkal passport application do not get any real advantage despite paying an additional Rs 2,500.

Starting Thursday, the Bhikaji Cama Place PSK will accommodate 500 more online appointments, taking the total number of booking slots allotted to Delhi to 2,000. Pardeshi claimed that PSKs in Delhi have been witnessing a trend of roughly 30% online applicants not showing up on the appointed day. Calling it a "sheer waste of resource", Pardeshi said the MEA has factored in this absenteeism and will release more slots accordingly.

A special token intended to serve families better is also in the pipeline. TOI readers had complained that they couldn't book online appointments for their families on the same day as theirs. This new token, Pardeshi said, would solve this problem.

The ambiguities in the passport application process have been another concern. Both MEA and Tata Consultancy Services have claimed that the new system is "absolutely transparent" and "smooth". When TOI investigated the issue, it found that information pertaining to the mandatory documents displayed on the portal, www.passportindia.gov.in, was not in consonance with the ones asked by the PSKs. When PSKs were asked the reason, they said they reserved the right to demand additional documents.

This will not happen anymore, said the CPO. "We are working on our portal and will soon upload an advisory for applicants. The process will be explained in detail and hopefully, nobody will face any inconvenience at the PSKs in terms of 'surprise demands'," Pardeshi said.

But what about those people who fail to book appointments online and have to seek help from agents, who charge hefty amounts for bookings? "We are issuing instructions to all passport offices to lodge FIRs against anyone found claiming to arrange for multiple bookings in exchange for money. We are also considering an idea to rope in the postal department into the process. Post offices can book online appointments for a token fee and keep agents out of the picture completely," said Basant K Gupta, additional secretary, consular passport & visa division, MEA.

Passport promises

500 more online appointment slots for Passport Seva Kendra at Bhikaji Cama Place, taking total number of slots for Delhi to 2,000.

Tokens to allow entire family to turn up on same day for appointment.

Passport offices to lodge FIRs against those promising multiple bookings for fee.

Post offices may be alllowed to book online appointments for applicants without Net access.

Website to list details of all mandatory documents. PSKs can't turn away applicants by saying they reserve right to demand additional papers.

Likely announcements on Friday

Dedicated office for processing Tatkaal applications.

All passport offices to work on Saturdays too.

Special incentive scheme for staff for faster processing.

Quote

We have treated the matter with utmost concern after the TOI reports. In 15 days you will see a definite impact

—Muktesh Kumar Pardeshi, chief passport officer

Times View

It's good that the authorities are responding to media reports on the problems being faced by passport applicants. It's hoped that what's been announced will actually be done right away. We want a transparent and an efficient system for issuing passports. And an Internet-based system can achieve that. Transparency will, of course, mean that certain vested interests - from touts to corrupt passport office babus - will be badly hit. And these interests are trying to derail a more transparent system. There must be a firm message from the top that the system will be cleaned up and anyone found to be subverting it will be dealt with firmly.

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News Network
May 29,2020

May 29: Over 45,000 stranded Indians were brought back home from abroad under the Vande Bharat mission and another 1,00,000 will be evacuated till June 13, the Ministry of External Affairs said on Thursday.

The mega evacuation mission was launched on May 7.

MEA Spokesperson Anurag Srivastava said the government is also assisting return of stranded Indians from remote locations in Latin America and Caribbean, Africa, and parts of Europe.

"This is being done by taking advantage of foreign carriers flying to India primarily for evacuation of their nationals," he said during an online media briefing.

He said a total of 45,216 Indians were brought back till Thursday afternoon and they include 8,069 migrant workers, 7,656 students and 5,107 professionals.

About 5,000 Indians have returned through land border from Nepal and Bangladesh.

In the first phase of the mission from May 7 to 15, the government evacuated around 15,000 people from 12 countries. The second phase of the evacuation mission was scheduled from May 17 to 22. However, the government has extended it till June 13.

Srivastava said a total of 3,08,200 people have registered their request with Indian missions abroad for repatriation to India on compelling grounds.

"During the phase two, a total of 429 Air India flights (311 international flights + 118 feeder flights) from 60 countries are scheduled to land in India. The Indian Navy will be making four more sorties to bring back returnees from Iran, Sri Lanka and the Maldives," Srivastava said.

The MEA spokesperson said the government is targeting to bring back 1,00,000 people from 60 countries by the end of phase two of the Vande Bharat mission.

"Preparations for third phase of Vande Bharat Mission are well underway," he said.

As per the government's policy for evacuation, Indians having "compelling reasons" to return like pregnant women, elderly people, students and those facing the prospect of deportation are being brought back home.

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News Network
May 22,2020

Mumbai, May 22: The Reserve Bank of India (RBI) on Friday reduced repo rate by 40 basis points to 4 per cent in an effort to further boost liquidity in the economy which has been reeling under the impact of COVID-19 induced countrywide lockdown.

As a result, the reverse repo rate stands at 3.35 per cent, said RBI Governor Shaktikanta Das. The six-member monetary policy committee (MPC) voted 5:1 in favour of the decision.

Repo rate is the rate at which a country's central bank lends money to commercial banks, and the reverse repo rate is the rate at which it borrows from them. 

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News Network
March 7,2020

Thiruvananthapuram, Mar 7: Kerala Chief Minister Pinarayi Vijayan on Saturday came down heavily on the BJP-led government at the Centre for imposing a ban on two Malayalam channels in connection with the Delhi violence reporting, saying an "undeclared emergency" was prevailing in the country.

Terming the ban as a "dangerous trend", the left leader said it was an indication of the coming dangers. "The Centre has made an infringement into the freedom of the press, crossing all limits. There is a threat that if anybody criticises RSS and Sangh Parivar, they will be taught a lesson," he said here in a statement.

The channels- Asianet News and MediaOne were suspended for 48 hours over their coverage of last month's riots in Delhi, with the official orders saying they covered events on February 25 in a manner that "highlighted the attack on places of worship and siding towards a particular community".

However, the ban was lifted on Saturday morning. Urging everyone to adopt a "democratic vigil" against such trends, the Chief Minister said the tactics of the Centre was to bring everyone under its control by instilling fear.

It was seen that such an approach had repeatedly been made on Parliament, constitutional bodies and judiciary in recent times, he said. Claiming that one of the reasons for the ban was criticism of RSS and the Delhi police by the channels, he said no one is beyond that. "How can it be illegal to criticise RSS? The Constitution guarantees the right of any citizen to express his opinion fearlessly," he said.

People have the right to know what is happening in the country and the media has the right and responsibility to report it, Vijayan said adding that the fourth estate should be allowed to act "freely and equitably". The ban on Asianet News was lifted at 1.30 am, while the ban on Media One was lifted at 9.30 am on Saturday, a source at the Ministry of Information and Broadcasting told PTI.

Sources said the two channels had written to the ministry seeking revocation of the bans, following which it was lifted. "Channel's reporting on Delhi violence seems to be biased as it is deliberately focusing on the vandalism of CAA supporters," the ministry order on Media One had said.

"It also questions RSS and alleges Delhi Police inaction. Channel seems to be critical towards Delhi Police and RSS." The ministry had ordered prohibition of transmission or re-transmission of Media One and Asianet News for 48 hours on any platform throughout India with effect from 7.30 pm on Friday to 7.30 pm on Sunday. The Congress and the CPI had flayed the government over the suspension of Media One and Asianet News, calling the clampdown as "stifling of media freedom".

Former chief minister Oommen Chandy said the ban on the two malayalam channels was an "affront" on the democratic rights of the media. The fourth estate is the pillar of democracy and attempts to suppress the media by the government is "extremely worrying", he said in a facebook post.

"I join all democratic minded citizens in strongly condemning such attempts to muzzle the media by the government," he said. Meanwhile, Press Club, Kerala Union of Working Jouranlists (KUWJ) and Kerala Newspaper Employees Federation (KNEF) took out a march to the General Post Office here against the Centre's action on the two channels.

Media personnel holding placards and raising slogans participated in the march against the centre's decision. Similar protests were held in various parts of the state.

Comments

Indian
 - 
Saturday, 7 Mar 2020

All these are happening in our nation only because of EVM tamper. Unless Ballot voting criminals will spoil our nations unity and image.

 

Jai Hind

 

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