Phones set to get smarter in 2018 with futuristic tech

Agencies
December 30, 2017

New Delhi, Dec 30: If 2017 was about dual cameras and longer battery life, the year 2018 is expected to churn out smartphones with larger screens packed with features like facial recognition and augmented/virtual reality.

Put simply, the phones are slated to become grander, lighter and smarter in 2018 with features so advanced that they would seem straight out of a sci-fi flick. And 2017 has already set the tone for such new age innovations.

The handset in 2017 were less about calling, more an extension of the owners' personality -- a high-resolution camera, an on-demand movie screen, a portable music system, apps for just about anything -- and all these tech wonders in one device that fit snugly into the palm of your hand.

Handset makers kept the momentum high through the year, refreshing their portfolio with new models across multiple price points. Companies like Samsung, Micromax and Vivo introduced devices with 18:9 aspect ratio display that promise a better viewing experience to users.

The devices became an instant hit with Indian users, who, incidentally, are now the biggest consumers of mobile data.

Facial recognition and artificial intelligence -- through virtual assistants -- are slated to reach more hands as Chinese and domestic players bring such features onto more affordable devices.

These AI-based features are also making their way into wearables like fitness trackers and smartwatches that help people improve their health and lifestyles.

Interestingly, Chinese players -- Xiaomi, Oppo, Vivo and Lenovo -- continued to dominate the Indian market, taking up 4 spots in the top 5 tally (in terms of shipment).

While Samsung held onto the pole position in the market for most part of the year, Xiaomi emerged as a strong challenger and at the end of September quarter, both companies ended up in a photo finish, sharing the top honours.

"It will be interesting to see the two compete. Xiaomi's challenge is the offline market where Samsung has a stronghold. Samsung will have to ramp up its online presence and Xiaomi is a leader there," an industry executive said.

That said, the going was not easy for the Chinese players.

In August, in a move that coincided with stand-off between India and China over Dokalam, New Delhi asked smartphone makers -- majority Chinese -- to report procedures adopted by them to ensure security and privacy of users' data.

The year also saw US-based Apple commencing manufacturing of iPhone SE in India in partnership with Wistron, underlining the importance of the domestic smartphone market that is among the largest in the world and growing at a scorching pace.

Whether or not Apple manufactures more premium devices here remains to be seen, but the Cupertino-based tech giant has been engaged in talks with government over incentives like duty exemption on manufacturing and repair units.

As per research firm Counterpoint, about 134 million smartphones are expected to be sold in the country this year, with the number growing to 155 million next year.

While the growth of smartphones has been phenomenal, it has not dampened the sale of feature phones significantly. Of the 298 million phones expected to be sold in 2018, 143 million are likely to be feature phones.

"There is still a large segment of people that have not either experienced a smartphone or are more comfortable with feature phone's form factor. The transition to smartphones has been slower than anticipated," Counterpoint Research Associate Director Tarun Pathak said.

Reliance Jio, which changed the telecom sector's landscape in 2016 with free calls and data plans at throwaway prices, shook the market once again this year with "4G-enabled feature phone" at an effective price of zero.

The device allows users to access data and even watch videos. The user can use the JioPhone for 36 months, and get a full refund of the security deposit of Rs 1,500 by returning the device.

Jio's masterstroke forced telcos like Airtel and Vodafone to team up with handset makers like Micromax and Intex to offer handsets bundled with offers at subsidised rates.

The year 2017 also saw handset makers placing their bets on "hero" models like Galaxy Note 8 (Samsung) and Redmi 4A (Xiaomi) to not just woo new customers but also convert them into brand loyalists.

Lenovo India Mobile Business Group (MBG) Country Head Sudhin Mathur says the focus for mobile phone makers is on enhancing customer experience.

"Specification, pricing is just one part. There are other aspects. It's about how one feels holding the handset, the experience of using it," he adds.

Experts feel the focus will be on enhancing the software of the phone, allowing users to do more with their devices.

While the affordable segment -- handsets priced under Rs 8,000 -- continued to be the sweet spot for the market, customers seem to be warming up to the idea of shelling out more for additional features.

Interestingly, the refresh cycles also continue to decrease with some consumers replacing their devices within a year of purchase.

He added that the sub-Rs 5,000 category would account for about 23 per cent share of the market, Rs 8,000-20,000 segment 43 per cent and the premium category (above Rs 30,000) 3 per cent share in 2018.

The mushrooming of smartphones has claimed its victims. Sales of desktops and laptops have been impacted, but analysts feel PCs will remain a prime medium for content creation. Mobile phones and tablets will be consumption devices.

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Agencies
April 17,2020

New Delhi, Apr 17: The Indian Railways turned 167 years old on Thursday and for the first time ever, its trains did not carry any passengers on its birthday and instead stood idle in the yards waiting for the nationwide lockdown to end.

On this day 167 years ago, the wheels of the first passenger train in the country from Mumbai to Thane started rolling.

In 1974, Indians experienced life without trains for the first time. In May 1974 during the strike of the railways that lasted for around three weeks, drivers, station masters, guards, track staff and many others went on 'chakka jam' demanding fixed working hours for train drivers and an across-the-board pay hike.

"I can recall those times vividly. I remember that our leader George Fernandes had almost secured a deal with the then railway minister, but it fell through when it was taken to the then Prime Minister Indira Gandhi," All India Railwaymens Federation General Secretary Shiv Gopal Mishra, who was an apprentice in the railways at that time, told PTI.

"Fernandes was arrested in Lucknow. The workers went through a lot at that time. But those were days that angry workers had refused to give in and took great risks to get their demands met," he said.

However, just like this time, four decades ago too freight trains carrying essential supplies were run and the unions agreed to let some passenger trains run on the trunk routes like the Kalka Mail from Howrah to Delhi.

"Never ever in its history, there has been such a long interruption of services. Not during the World Wars, not during the 1974 railway strike, or any other national calamity or natural disaster," a railway spokesperson said.

The first Indian Railways passenger train was flagged off on April 16, 1853, from Mumbai to nearby Thane.

On Thursday, the Railway Ministry wished the railways a happy birthday on Twitter - "Today, 167 years ago with the zeal of 'never to stop' the wheels of the first passenger train from Mumbai to Thane started rolling. For the first time, passenger services are stopped for your safety. Stay indoors & make the nation victorious," it said.

Railway has suspended all passenger services since March 25 till May 3 due to the coronavirus outbreak. Around 15,523 trains run by the railways have been affected including 9,000 passenger trains and 3,000 mail express services which are run daily. It caters to over 20 million passengers every day.

According to the Union health ministry, the death toll due to coronavirus rose to 414 and the number of cases to 12,380 in the country on Thursday.

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Agencies
March 25,2020

In an unprecedented crisis despite Prime Minister Narendra Modi assuring the continuation of essential services like food and groceries, online marketplaces like Flipkart and Amazon along with delivery platforms like Bigbasket, Grofers and FreshToHomes hit a major blockade on Wednesday as local authorities shut warehouses and sent delivery boys back, even harassed them.

Millions of people across cities were left helpless at homes as essential items like fruits and vegetables, dairy and milk, meat and fish etc did not reach their doors despite placing orders well in advance. Later, the orders went dry.

While Grofers' warehouse in Faridabad was closed by the local law enforcement agencies, Bigbasket complained that the police stopped its delivery partners and "some of them were even beaten up by for no fault of theirs".

"We are not operational due to restrictions imposed by local authorities on movement of goods in spite of clear guidelines provided by central authorities to enable essential services. We are working with the authorities to be back soon,' Bigbasket tweeted.

In a statement to IANS, Bigbasket said that it will help to have better coordination between the Centre and state, and between the state and local police to "ensure that our delivery vans and bikes don't get stopped by the police. Bigbasket and bb daily are not taking new orders".

Furious people stormed the social media platforms, writing their plight to NITI Aayog CEO Amitabh Kant on Twitter.

"Sir, all e-commerce are down. Believe me I tried everything (Grofers, Bigbasket, Flipkart, Amazon, Big Bazaar), no delivery till 31st March or Server Down or No Service. Need to think how we can enable them through digital India," tweeted one user.

Kant tweeted back to Bigbasket: "They should give me specifics - State & location. I will act on it by getting in touch with concerned authorities & sorting it out. Govt guidelines exempt them. We will ensure that citizens are not impacted".

Kant also responded to Grofers: "Cold storages & Warehouses as well as delivery of all essentials goods including food, pharma thru E-Commerce are exempted under MHA order. I have spoken to CS & DGP, Haryana . They have taken immediate action to ensure that supply chains efficiently function for the citizens".

The subscription-based hyperlocal delivery startup FreshToHome sent messages to its customers, saying that despite the government declaring food delivery as essential, "we are facing hardships in continuing our operations".

"Please bear with us as we are working hard to unblock local authority hurdles," said the FreshToHome team.

Reports later surfaced that the Department for Promotion of Industry and Internal Trade (DPIIT) has initiated talks with the state Chief Secretaries asking them not to restrict movement of people engaged in home delivery of essential items, mentioned in the list of exempted items circulated by the Home Ministry.

Meanwhile, Flipkart said it has temporarily suspended its operations and services - including grocery items. The marketplace has decided to halt all orders from March 25 for all three supply chains -- groceries, non-large goods and large items.

"Flipkart has temporarily suspended orders as we assess the possibilities of operating in the lockdown. We are prioritising the safety of our delivery executives and seeking the support of the local governments and police authorities to meet the needs of our customers as they stay home during this lockdown," Rajneesh Kumar, Chief Corporate Affairs Officer, Flipkart, said in a statement.

E-commerce giant Amazon said the company has to "temporarily stop taking orders and disable shipments for lower-priority products.

"For all pending customer orders on lower-priority products, we are reaching out to customers and giving them a choice to cancel their orders, and receive a refund for prepaid items," said the company.

Witnessing a surge in demand, supermarket chain Biz Bazaar entered the fray, with launching doorstep delivery services in major cities like Delhi, Mumbai, Bengaluru and Gurugram.

However, within no time, Big Bazaar was flooded with calls, forcing the company to issue a statement, saying that "In light of the recent announcement, we are receiving an unprecedented number of requests for doorstep delivery. There could be a delay due to the restrictions on movements".

Already battling massive surge in demand, the online delivery platforms faced other issues too, including zero access to several high-rises across the country which have gone under complete lockdown with all entry and exit gates locked.

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Agencies
June 9,2020

Soon, you may be able to withdraw cash from an ATM without touching any part of the machine. AGS Transact Technologies, a provider of cash and digital payment solutions and automation technology, on Monday said it has successfully developed and tested a touchless ATM solution in light of the COVID-19 pandemic.

The ‘contactless' solution, currently under demo at interested banks, enables a customer to perform all the steps required to withdraw cash from an ATM using the mobile app itself. 

The customer simply has to scan the QR code displayed on the ATM screen and follow the directions on their respective bank's mobile application. 

This includes entering the amount and mPIN required to dispense the cash from the ATM machine. 

According to the company, the QR code feature makes cash withdrawals quicker and more secure, and negates the chances of compromising the ATM Pin or card skimming.

"The new Touchless ATM solution is an extension of the flagship QR Cash solution which ensures safety of the users and will provide a seamless cash withdrawal experience with enhanced security," said Ravi B. Goyal, Chairman and MD, AGS Transact Technologies Ltd.

With minimum investment, the banks can enable this solution for their ATM networks by upgrading the existing software.

AGSTTL has so far installed, maintained and managed a network of over 72,000 ATMs across the country and also provides customised solutions to leading banks. 

The company earlier introduced UPI-QR based Cash withdrawal solution in partnership with Bank of India. 

This is how the solution works.

Open the Bank mobile application on your smartphone and select QR Cash Withdrawal. Enter the amount you wish to withdraw on the mobile app and scan the QR code on the ATM screen.

Next, confirm the amount by clicking on ‘proceed' in the app and enter the mPin to authenticate the transaction. Now collect the cash and receipt and you are done.

"The seamless, cardless and touchless withdrawal method is designed to provide easy transaction flow, without the need to touch the ATM screen or enter the pin," said Mahesh Patel, President and Group Chief Technology Officer, AGS Transact Technologies.

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