Saudi Arabia: All labour services to go online

May 9, 2014

Labour_services

Riyadh, May 9: The Ministry of Labor plans to shift all its services online soon, including the paperwork for domestic workers, and early warnings for companies it decides to move into the Red Zone of the Nitaqat System, a ministry official has said.

“We are trying our best to improve the performance level of our services with ease of access ... that satisfies both customers and the ministry,” said Ziyad Al-Saegh, undersecretary for customer services and worker relations at the ministry.

Al-Saegh was speaking at a workshop to explain the ministry's e-services organized by the Riyadh Chamber of Commerce and Industry.

He said the ministry completed 11 million e-services requests over the past six months. The customer services section receives 110,000 complaints a month from employers through its call center, from 8 a.m. to 8 p.m. daily. Officials respond to queries in 12 seconds, he said.

He urged employers to keep their account passwords secret and maintain the confidentiality of their information.

Al-Saegh urged employers to monitor the activities of their liaison officers to ensure that no one tampers with their accounts at the ministry. He said employers must inform the ministry if their e-mail accounts are hacked. He also called on the RCCI to ensure that its members supply correct information to the ministry.

Al-Saegh admitted that the ministry had incorrectly suspended services for companies where their employees had expired permits because they left the country on exit-reentry visas. This was because of poor data sharing between the ministry and the Passports Department. However, updates were now taking place every 24 hours, which would solve this problem, he said.

Al-Saegh said the ministry is also trying to ensure it has access to information held by other government agencies, to make sure it does not cut services to companies that have renewed their municipal permits and zakat certificates. He conceded that the ministry has suspended services for some firms, and delayed resuming those of others, because it did not have access to updated information.

However, the ministry has an online link with the Ministry of Commerce and Industry to determine if companies have renewed their commercial licenses.

Al-Saegh said people should try to get appointments at branch offices rather than the main office in Riyadh because it is always busy. If they cannot get an appointment, they should file a complaint, he said.

The ministry would also in future provide firms with online advance warnings if they are going to be classified into the Red Zone of the Nitaqat System, have their services suspended, or if some documentation has to be renewed.

Al-Saegh said the ministry would in a few weeks introduce a system to have updated information on workers in jail. This would help ease problems for them. The ministry would deal with special individual issues separately.

He said sponsors would soon be able to complete the paperwork for domestic workers through the Musaned portal including recruitment, registering of data, and getting visas. Recruitment through private agencies would also be done online in future, he said.

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Agencies
June 20,2020

Riyadh, Jun 20: Saudi Arabia will end a nationwide curfew and lift restrictions on businesses from Sunday morning after three months of lockdown to curb the spread of coronavirus, state news agency SPA quoted a source in the interior ministry as saying on Saturday.

The curfew will be lifted as of 6 AM local time on Sunday. Restrictions will remain, however, for religious pilgrimages, international travel and social gatherings of more than 50 people.

The kingdom introduced stringent measures to curb the spread of the novel coronavirus in March, including 24-hour curfews on most towns and cities.

In May, it announced a three-phase plan to ease restrictions on movement and travel, culminating in the curfew completely ending on June 21.

The number of coronavirus infections has risen in recent weeks following a relaxation of movement and travel restrictions on May 28.

The kingdom has recorded 154,223 cases of COVID-19 and a total of 1,230 deaths, the highest in the six-nation Gulf Cooperation Council.

Saudi Arabia plans to limit numbers at the annual haj pilgrimage to prevent a further outbreak of coronavirus cases, sources familiar with the matter told Reuters earlier this month.

Some 2.5 million pilgrims visit the holiest sites of Islam in Mecca and Medina for the week-long haj, a once-in-a-lifetime duty for every able-bodied Muslim who can afford it. Saudi Arabia asked Muslims in March to put haj plans on hold and suspended the umrah pilgrimage until further notice.

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KT
April 13,2020

Dubai, Apr 13: The UAE Ministry of Health and Prevention (MoHAP) on Monday announced 172 new recoveries in the country, taking the total recoveries to 852 cases.

"With today's 172 cases, the total number of fully recovered Covid-19 patients has become 852, while three residents of different nationalities were declared dead, taking the total number of deaths to 25," Dr Farida Al Hosani, spokeswoman for the ministry, said.

"We have also carried out up to 23,380 new tests on Monday all over the country."

Also read: UAE residency, visit visas valid until end-2020

Dr Hosani said His Highness Sheikh Mohamed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the UAE Armed Forces, has launched the national home-based testing programme for determined people, be they nationals or residents.

"The program, targeting this important segment of the society who have difficulty doing tests outdoors, is part of the national drive-through testing national program."

Addressing some baseless rumours that are viral on social media, Dr Al Hosani confirmed that no one can fix a date for the peak of infected cases.

"So many studies have affirmed that physical distancing is so critical in reducing not only the number of Cobid-19 new cases but also the infection curve."

Dr Al Hosani advised the public to wear gloves whenever they go out. "However, do not touch your personal stuff when wearing gloves, particularly when using your phone, and safely dispose of them."

It is still so critical to clean your hands with water and soap on a regular basis, she underlined. "Cleaning and washing our hands are much better and safer than wearing gloves."

Wearing one-time disposable surgical gloves is highly advisable, she said. "If not available, hand-made cloth masks can be used but need to be cleaned regularly with water and soap."

Masks should be worn properly covering the nose, mouth and the chin, she pointed out. "Do not touch the internal or external parts of the face masks, while the blue colour side must be always outward."

Priority in drive-through tests are given for those with respiratory issues, senior people, and pregnant women, she said in answer to a question raised by media people.

"If you are developing no Covid-19 infection symptoms and just wish to make sure you are sound, you need to book an appointment, be aware that it will cost you Dh370."

"If developing minor symptoms, the public is urged to stay home and call any of these toll-free numbers for help: (800011111), (8001717), (800342)."

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Agencies
July 2,2020

With the launch of the Emirates Mars Mission less than a couple of weeks away, the spacecraft that will carry the UAE's Hope Probe to outer space has already been fuelled, it was announced today.

At a virtual briefing by the Mohammed bin Rashid Space Centre (MBRSC) today, the media was informed that scientists are busy giving finishing touches to the Hope Mars Mission, which will give mankind a complete picture of the Martian atmosphere once the UAE's indigenous probe reaches the Red Planet's orbit in 2021.

As the monitoring continues, final charging of the batteries is also ongoing, scientists said.

The space engineers averred that with this mission, the momentum in the region for space awareness will continue not only among young Emiratis but also among other youngsters in the Arab world.

The Hope Probe is scheduled to take off from Japan's Tanegashima Space Centre on July 15 at 00:51:27 UAE time.

The first Arab space mission to the Red Planet remained on track despite the challenges arising from the Covid-19 pandemic.

The spacecraft will provide the first global pictures of the Martian atmosphere and data will be shared freely with over 200 research centres across the world. It will help answer key questions about the global Martian atmosphere and the loss of hydrogen and oxygen gases into space over the span of one Martian year.

450 engineers, technicians and experts are involved in the project.  This comprises of 12,000 tasks in 6 years and entails 5.5 million working hours.

It includes 200 new technologies and 15 scientific partnerships with global universities and institutions.

The spaceship will travel 495 million km. It has a cruise speed of 121,000km/hour.

MBRSC is responsible for the execution and supervision of all stages of the design, development and launch of the Hope Probe. The UAE Space Agency is funding and supervising procedures and necessary details for the implementation of this project. After its launch in mid-July and following a journey of several months, the probe is expected to enter the Red Planet's orbit in 2021, coinciding with the Golden Jubilee of the Union.

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