Mangaluru, Mar 10: Four airports which are run by the Airport Authority of India (AAI), including Mangaluru International airport, have been adjudged among the best aerodromes in the world, winning 10 awards in four different categories at the 2019 ASQ awards.
ASQ is a globally established programme that measures passengers’ satisfaction while traveling through an airport. Airports Council International (ACI), which is an independent agency of airport operators, carries out international benchmarking of aerodromes.
“Four AAI airports — Chandigarh, Mangaluru, Trivandrum and Lucknow — have been adjudged the best in the world in recently announced 2019 ASQ awards. These airports won 10 awards in four categories,” Airports Authority of India (AAI) said in a release here on Tuesday.
The survey measures passengers’ satisfaction across 34 key performance indicators that include eight major categories such as access, check-in, security, airport facilities, food and beverage, retail, airport environment and arrival services.
The four categories in which these airports bagged the best airport awards were size and region, environment and ambiance, customer service and infrastructure and facilitation, as per the AAI.
The survey was carried out at across 356 airports across North America, Latin America and the Caribbean, Europe, Africa, the Middle East, and Asia.
The survey results are monitored by airport tariff regulator AERA, NITI Aayog, and civil aviation Ministry, the release added.
Comments
The passion of young Ms Tabassum and Social Working of today, particularly, gives me lot of hope. It almost feels like the political class wants to bring down India while the people are so hard working and committed to nation building.
Congratulation Miss. Way to go.
PS: Media has been compromised and fake news factories churn out crap daily. Thanks CD for bringing this news to readers.
CONGRATULATIONS.
Mrs.Tabassum's service for humanity is highly commendable.She looks after HIV & AIDS effected children with compassion like mother without expecting anything in returns.
She is the alumni of JF managed Green View PU womens college at Derealakette.
She deserve for more prestigious awards even like "Padma Shri" for her selfless and sincere services for the society and the nation.
All the best.
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