While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Insisting that the issue is not related to religion but involves respect and dignity of women, he said the government “respects faith but worship and social evil cannot coexist.”
Comments
Dear Ravi Shankar, where were u when hundreds of muslim women were butchered in Gujarat, why cant you give justice to Ahsaan Jafry wife, where is Najeeb and why are u closing eyes while Najeeb's mom is requesting for justice. You are a crocodile and Lomli. You have already fooled Naqwi + Shahnawaz and trying to fool others also. You will not get success in this. You are a hypocrite and opportunist. You may marry those women who are contacting you regarding the issue as they are not respecting Islam and may be ready to marry you.
First give justice to Mrs.Jaffery for burning her husband alive. Give justice to honorable MP E. Ahmed's family for disrespecting his death.
In islam women's are getting more respect,dignity and protection than any other religion. Study religion of islam in its right path then you will understand the beauty of Islam.
Mr. Shankar, let us discuss about this subject after UP election....not a nice time...you are speaking just to grab votes from muslim women....
Mr.Shanker say our PM to respect his wife first nd then say our party to respect women. I think you forget Mangalore pub issue. Everyone respect women. No one is perfect here.
Wonderful Masterjee, which part of the world you had been, bap ray bap Are you Law minister of Hindustan??? so first you learn Hindustan ruling Law, do not try to Implement Your RSS Goonda criminal Law in our beautiful Hindustan, at least you became Law minister to Implement the Law not to break and create problem around Hindustan, now understood that you are afraid to face Uttar Pradesh election, that's why all these bulsh*ts coming up.
Masterjee no chance papa Crimes are increasing loot pat increasing... nothing else to do... so coming to resolve Triple Talaq!!!!!
That's not your business.
Jai hoo Modianna.
Jai hoo Siddanna.
First secure your slipping seats and majority due to people's frustration.......then talk about Tripple talaq......one thing you listen you son of HITLER......when you follow HITLER's footstep it also reminds his END
because you are challenging GOD\s law.....not your man made Manu vad or man made stories...."
Dear Mr. Ravi shankar, this is just for Election Gimmick u cant able handle , jaag utenge indian Muslims ........... be careful
Wrong practice by Muslims has open the doors to Kafirs to interfere in our religious matters ....
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