‘Where will I get my burger’: Delhi wonders as 43 McDonald’s outlets shut

Agencies
June 30, 2017

New Delhi, Jun 30: If you are a glutton for McDonald’s burgers, get ready for some serious heartburn.

mc

As many as 43 of the 55 outlets belonging to the American fast food chain in Delhi temporarily suspended operations from Thursday, after its North and East India licensee failed to renew eating-house permits.

As soon as news of the development spread, Delhiites rushed to their nearest McDonald’s outlets in the hope of landing one last burger before they downed shutters. Only a few emerged successful.

“I have been eating at McDonald’s for several years now. Their sudden decision to suspend operations is shocking. Where will I get them now?” asked Rohit Sharma, a 29-year-old IT professional working in Connaught Place.

McDonald’s burgers have been the most sought-after meal for many, from college-goers to corporate employees. “I logged on to the McDonald’s website to get a burger delivered at my home. I had barely typed in my address and order details when a message that read – ‘Sorry, the assigned store(s) is not able to make deliveries now’ – flashed before my eyes,” bemoaned 20-year-old Pooja Dubey, a first-year BTech student. “This is the final nail in the coffin. Where can I get my favourite burger now?”

Experts believe the temporary closure of these outlets will further hit the reputation of the American food chain, which had already lost its tag of being the largest fast-food restaurant chain to Dominos Pizza about four years ago.

The licensee – Connaught Plaza Restaurants Pvt Ltd (CPRL) – is a joint venture between entrepreneur Vikram Bakshi and McDonald’s India Pvt Ltd (MIPL).

“The eating-house licenses of a number of McDonald’s restaurants in Delhi have expired. The CPRL board is working towards obtaining the required permits. Pending this, the CPRL is temporarily suspending operations at the affected restaurants,” a statement issued by the MIPL read. However, it did not specify the reason or the likely duration of the suspension.

“Though unfortunate, it is correct that around 40 McDonald’s restaurants have temporarily suspended operations in Delhi from today morning,” Bakshi, who is on the CPRL board, said.

Bakshi and McDonald’s have been at loggerheads over control of the CPRL, and the matter is being pursued at the London Court of International Arbitration. The legal scuffle began after Bakshi was removed from the post of CPRL managing director in August 2013.

A highly placed source told PTI that more outlets in the Capital could be shut due to the CRPL’s failure to renew licences.

McDonald’s India spokesperson Barry Sum downplayed reports of possible job losses due to the closure. “We understand that the CPRL is retaining employees of the affected restaurants and will pay them their salary during the period of suspension,” he said.

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Agencies
May 30,2020

The GST Council is unlikely to make major changes in the indirect tax structure at its next meeting slated mid June.

A top government source said that the Centre is not in favour of increasing tax rates on any goods or service as it could further impact consumption and demand that is already suppressed due the COVID-19 pandemic and lockdown.

It was widely expected that the GST Council could consider raising tax rates and cess on certain non-essential items to boost revenue for states and the Centre. Several states have reportedly taken an over 80-90 per cent hit in GST collections in April, the official data for which has not yet been released by the Centre.

"The need of the hour is to boost consumption and improve demand. By categorising items into essential and non-essential and then raising taxes on non-essential is not what Centre favours. But, the issue on rates and relief will be decided by the GST Council that is meeting next month," the finance ministry official source quoted above said.

The GST Council is chaired by the Union finance minister and thus the views of the Centre play out strongly in the council meetings.

However, the Council will also have to balance the expectations of the states whose revenues have nosedived after the coronavirus outbreak and wide scale disruption to businesses while they have still not been paid GST compensation since the December-January period.

To the question of wider scale job losses in the period of lockdown as businesses get widely impacted, the official said that the Finance Ministry has asked the labour ministry to collect data on job losses during Covid-19 and is constantly engaging with the ministry to oversee job losses and salary cuts.

On restrictions put on Chinese investment in India, the official clarified that no decision had yet been taken to restrict China through the Foreign Portfolio Investment (FPI) route.

Asked about monetising government debt, the official said that the issue would be looked at when we reach a stage. It has not come to that stage yet.

In the government's over Rs 20 lakh crore economic package, the official defended its structure while suggesting that comparisons with the economic packages of other countries should not be drawn as India's needs were different from others.

"We have gone in more reforms that is needed to give strength to the economy. This is required more in our country," the official source said.

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Agencies
February 17,2020

Google on Monday announced it is gradually winding down its free public Wi-Fi Station programme currently available at over 400 railway stations in India, and will work with the Indian Railways and Railtel Corporation to help them with existing sites so they can remain useful resources for people.

Google launched its Station initiative in India in 2015 to bring fast, free public Wi-Fi to over 400 of the busiest railway stations in the country by mid-2020.

"We crossed that number by June 2018 and implemented Station in thousands of other locations around the country in partnership with telecommunications companies, ISPs and local authorities," Caesar Sengupta, Vice President, Payments and Next Billion Users, Google, said in a statement.

"Over time, partners in other countries asked for Station too and we responded accordingly. We're grateful for these partnerships, especially with the Indian Railways and the Government of India, that helped us serve millions of users over the last few years," he added.

According to Google, the decision to shut Station has been taken keeping the affordable mobile data plans and mobile connectivity in mind that is improving globally including in India.

"India, specifically now has among the cheapest mobile data per GB in the world, with mobile data prices having reduced by 95 per cent in the last 5 years, as per TRAI in 2019," said Sengupta.

The Indian users consume close to 10GB of data, each month, on average, according to reports.

"Our commitment to supporting the next billion users remains stronger than ever, from continuing our efforts to make the internet work for more people and building more relevant and helpful apps and services," Sengupta noted.

Global networking giant Cisco last year teamed up with Google to roll out free, high-speed public Wi-Fi access globally, starting with India.

The first pilot under the partnership was rolled out at 35 locations in Bengaluru.

Sengupta said that in addition to the changed context, the challenge of varying technical requirements and infrastructure among our partners across countries has also made it difficult for Station to scale and be sustainable, especially for our partners.

"And when we evaluate where we can truly make an impact in the future, we see greater need and bigger opportunities in building products and features tailored to work better for the next billion user markets," he said.

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Agencies
May 20,2020

In a bid to help struggling small businesses in Covid-19 times, Facebook has introduced Shops to help set up a single online store for customers to access on both Facebook and Instagram.

While Facebook Shops is being rolled out from Wednesday, the company will introduce Instagram Shop, a new way to discover and buy products in Instagram Explore, this summer, starting in the US.

The social networking giant also announced that it will invest in features across its family of apps to inspire people to shop and make buying and selling online easier.

"Creating a Facebook Shop is free and simple. Businesses can choose the products they want to feature from their catalogue and then customise the look and feel of their shop with a cover image and accent colours that showcase their brand," Facebook said in a statement late Tuesday.

Any seller, no matter their size or budget, can bring their business online and connect with customers wherever and whenever it's convenient for them.

People can find Facebook Shops on a business' Facebook Page or Instagram profile, or discover them through stories or ads.

"From there, you can browse the full collection, save products you're interested in and place an order — either on the business' website or without leaving the app if the business has enabled checkout in the US," informed the company.

Last month, Facebook announced $40 million in grants for 10,000 small businesses in the US to help them get through these challenging time.

The grants will go to small businesses in 34 locations where Facebook employees live and work.

The company said that in Facebook Shops, users will be able to message a business through WhatsApp, Messenger or Instagram Direct to ask questions, get support, track deliveries and more.

In the future, they will be able to view a business' shop and make purchases right within a chat in WhatsApp, Messenger or Instagram Direct.

Later this year, Facebook will add a new shop tab in the navigation bar, so people can get to Instagram Shop in just one tap.

Facebook said it is making it easier to shop for products in real time.

Soon, sellers, brands and creators will be able to tag products from their Facebook Shop or catalogue before going live and those products will be shown at the bottom of the video so people can easily tap to learn more and purchase.

"We're starting to test this with businesses on Facebook and Instagram, and we'll roll it out more broadly in the coming months," said the company.

Facebook is also working with partners like Shopify, BigCommerce, WooCommerce, ChannelAdvisor, CedCommerce, Cafe24, Tienda Nube and Feedonomics to support small businesses.

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