Activate promised number or pay Rs 50K: DK Consumer Forum to Airtel

[email protected] (CD Network)
February 3, 2017

Mangaluru, Feb 3: In a clear victory for an aggrieved consumer, Dakshina Kannada District Consumer Disputes Redressal Forum has decreed that mobile service provider Airtel is guilty of deficiency in service and ordered the company to pay compensatory amounts to the complainant.

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In the year 2013, Mr. Abdullah A. Rehman, a city based youth had placed a confirmed order with Airtel Relationship Centre, Paradigm Plaza, AB Shetty Circle, Mangaluru for a SIM card with a specific cellphone number and paid Rs 1750 towards the purchase.

After some time the company contacted Abdullah A. Rehman and informed him that the number paid for is a fancy number and demanded a premium of Rs. 25,000/- from him. When Abdullah Rehman refused to pay the extra amount demanded and insisted that they activate the number already paid for, Airtel went ahead and sold the number to some other customer in Delhi for Rs. 25,000/-

Hence Abdullah A. Rehman decided to seek legal remedy and Dakshina Kannada District Consumer Disputes Redressal Forum accepted his complaint on 4th April, 2013. After listening to both parties, Additional Bench of the Forum presided by Mr. Vishweshwara Bhat D. with Mr. T. C. Rajashekar as member found that the service provider was at fault. In its order dated 3rd December 2016, the bench decreed Airtel company to either re-allot and activate the number paid for or alternatively pay Rs. 25,000/- with 9% interest from the date of complaint. It also ordered payment of Rs. 20,000/- as compensation for mental agony and hardship and Rs. 5,000/- towards litigation costs within 30 days of the receiving the order.

Abdullah A. Rehman who received his copy of the order days only few back is jubilant about his victory. “Oftentimes corporates riding high on their power assume that they can get away with their flaws by framing several tiresome procedures. It's unfair they take such matters mildly. Today I am glad that through this order, justice is delivered and rekindled the hope in the common man towards our judiciary,” he says.

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Comments

Papu
 - 
Saturday, 4 Feb 2017

Great ....................Capitalism doesnt work in some areas

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News Network
May 5,2020

Bengaluru, May 5: The Karnataka government is planning to maintain a Health database of its citizens in the backdrop of experience gained from the COVID-19 pandemic, Medical Education Minister K Sudhakar said on Tuesday.

In a statement issued here, he said a “Health Register” will be maintained to keep track of all health issues of the people and the project will be implemented first in Chikkaballapur district on an experimental basis.

“COVID-19 has provided enough experience for all of us and therefore, there is a need to maintain health data of each person. The government will be undertaking a survey using a team of Primary Health Centre officials, Revenue officials, Education department staff and Asha Workers,” the Minister said in a release here.

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News Network
January 16,2020

Bengaluru, Jan 16: It was necessary to revise rates under the ECHS, CGHS and GIPSA schemes for private hospitals to be able to sustain, doctors from private hospitals have opined.

Under the banner of the Association of Healthcare Providers of India (AHPI), doctors from top private hospitals in the city spoke about the dues pending from the union government schemes. They said they could not give a deadline as to when they would stop offering the scheme.

In a press release issued here on Thursday association said, which had previously told the government that they would not treat patients under the scheme owing to dues, mellowed down after the government released Rs 250 crore out of the Rs 1,000 crore dues.

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News Network
January 4,2020

Alappuzha, Jan 4: The management committee of a mosque in Kerala is all set to solemnize the wedding of a Hindu couple, setting yet another instance of the communal harmony prevailing in Kerala.

The Cheravally Muslim Jamaat Committee at Kayamkulam in Alappuzha district in South Kerala is conducting the marriage of Anju and Sharath after the bride's mother approached the Jamaat authorities seeking help. 

The marriage will be held at the mosque premises on January 19 as per Hindu rituals and the Jamaat Committee has also prepared the invitations.

Anju's father Ashokan died a few years back and her mother Bindhu was struggling to win bread for her three children. Nujumudeen Alummoottil, a businessman and secretary of the Jamaat had helped the family earlier also.

Hence Bindu sought his help for the marriage of Anju. Nujumudeen discussed it with other members of the Jamaat committee and members of the mosque.

Najumudeen said that there was no hesitation from anyone on conducting the marriage by the mosque at its premises. A gift in cash and gold would be also given to the couple.

Kerala recently witnessed a church allowing the Muslim believers who participated in an anti-CAA meet to offer namaz at the church premises and another church conducting a carol service with the youth of the parish dressed up in traditional Muslim attire.

Comments

well wisher
 - 
Monday, 6 Jan 2020

Well educated, good decision makers , intelects and wise people are keralites.

Abdullah
 - 
Sunday, 5 Jan 2020

Kerala is unique in India for cordial relation between different religions.  However, this is not being digested by sanghis and are trying to build gulf between the communities.  I am sure that people will not let theese anti national succeed in their wicked behaviour.   This communal harmoney is a slap on the faces of enemies of society.    Well done keralites.  Salute to all of you. 

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