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Activate promised number or pay Rs 50K: DK Consumer Forum to Airtel

[email protected] (CD Network)
February 3, 2017

Mangaluru, Feb 3: In a clear victory for an aggrieved consumer, Dakshina Kannada District Consumer Disputes Redressal Forum has decreed that mobile service provider Airtel is guilty of deficiency in service and ordered the company to pay compensatory amounts to the complainant.

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In the year 2013, Mr. Abdullah A. Rehman, a city based youth had placed a confirmed order with Airtel Relationship Centre, Paradigm Plaza, AB Shetty Circle, Mangaluru for a SIM card with a specific cellphone number and paid Rs 1750 towards the purchase.

After some time the company contacted Abdullah A. Rehman and informed him that the number paid for is a fancy number and demanded a premium of Rs. 25,000/- from him. When Abdullah Rehman refused to pay the extra amount demanded and insisted that they activate the number already paid for, Airtel went ahead and sold the number to some other customer in Delhi for Rs. 25,000/-

Hence Abdullah A. Rehman decided to seek legal remedy and Dakshina Kannada District Consumer Disputes Redressal Forum accepted his complaint on 4th April, 2013. After listening to both parties, Additional Bench of the Forum presided by Mr. Vishweshwara Bhat D. with Mr. T. C. Rajashekar as member found that the service provider was at fault. In its order dated 3rd December 2016, the bench decreed Airtel company to either re-allot and activate the number paid for or alternatively pay Rs. 25,000/- with 9% interest from the date of complaint. It also ordered payment of Rs. 20,000/- as compensation for mental agony and hardship and Rs. 5,000/- towards litigation costs within 30 days of the receiving the order.

Abdullah A. Rehman who received his copy of the order days only few back is jubilant about his victory. “Oftentimes corporates riding high on their power assume that they can get away with their flaws by framing several tiresome procedures. It's unfair they take such matters mildly. Today I am glad that through this order, justice is delivered and rekindled the hope in the common man towards our judiciary,” he says.

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Comments

Papu
 - 
Saturday, 4 Feb 2017

Great ....................Capitalism doesnt work in some areas

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News Network
June 20,2020

Bengaluru, Jun 20: Continuing with the easing of restrictions under 'Unlock 1.0', the Karnataka government on Saturday authorised local bodies to fix timing for opening of public parks other than those in the containment zones between 5 am to 9 pm.

It has also mandated adhering to all the national directives issued to contain the spread of COVID-19 and the guidelines issued by the state government in this connection.

Noting that the government has been relaxing conditions under unlock 1.0, Principal Secretary Revenue N Manjunath Prasad, who is also the member secretary of the state disaster management authority in an order said, local bodies have been asked to set the timing between 5 am to 9 pm to open all parks that come under them and the government.

It said this would be applicable to only those parks that come outside the containment zones. Earlier in May, while relaxing the lockdown norms, the government had set 7 am to 9 am and from 5 pm to 7 pm for the opening of parks.

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News Network
July 9,2020

Mangaluru, Jul 9: The National Highway 73 between Mangaluru and Chikmagalur was blocked after a huge tree was uprooted and fell on the road near Somanthadka near Belthangady on Thursday due to heavy rain which has been lashing the region since last three days.

The monsoon rain has shifted from the coastal belt to the hilly region of the Western Ghats leading to closure of major roads after a tree was uprooted.

Karkala BJP MLA Sunil Kumar, who was traveling to Bengaluru had to wait for a long time for the traffic to clear.

Meanwhile Chikkamagaluru Deputy Commissioner Dr Bagadi Gautam imposed ban on movement of vehicles on Charmadi ghat from 7 a.m. to 7 p.m.

Comments

Ajaz
 - 
Thursday, 9 Jul 2020

Hope Hasanabba Charmadi cleared the road.

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News Network
April 18,2020
Mangaluru, Apr 18: Food kits were distributed to as many as 100 needy Beary poets, writers and artistes’ on behalf of the Karnataka Beary Sahitya Academy at a simple ceremony held at the Academy office here on Friday.
 
The service initiative during the Lockdown was taken up as per the guidance of Minister for Kannada and Culture C T Ravi.
 
Dakshina Kannada District in-charge Minister Kota Srinivas Poojary distributed the kits to the beneficiaries.

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