While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
Good Job, Wish you all the best. Hope receive a sincere and honesty service to the community..
Why not ???? Muslim Chamber of Commerce????? only bearys are muslims???
Well done Mr.S.M.Rasheed and team forming a unique Beary Chamber of Commerce & Industry in coastal Karnataka region.
I appreciate and applauds wholeheartedly for the noble work to the welfare and progress of our community.
All the best. May Allah bless the forum.
Masha Allah good initiative by community leaders. A consortium effort is always good for the common cause of the community. The forum must strive for interest free banking ,creating socials assets such as huge marriage halls for community the revenues of which could be shared between promoters and for community work . Muslim marriage
Congratulation to all BCCI office bearers and members.
This is the first time in D.K. and Udupi Dist a unique forum of Beary Chamber of Commerce and Industry formed.
May Bless the this forum and insha allah our community will get maximum benefit to alleviate their finance and social problems.
Masha Allah,timely move,Let community benefit from BCCI.
All the founders are committed social workers and connected with one or other philanthropic organization.
May Allah shower his blessings and success on this noble project
Aameen
Masha Allah very good initiative.
Though the name is Beary,i understand that it will lend support to Urdu speakers too.as there are other organisations like Beary Nikah Helpline and Beary Job Helpline where Bearys and Urdu speakers offer support and take support.In shaa Allah hope this organisation makes every needy muslim and Technocrat,Best businessmen scientists..same time a very good muslim Human.
A wonderful move by the elite Bearys. Hope BCCI will be play a crucial role in the overall development of Beary community.
it is better to name Muslim Chamber of Commerce and Industry than Bearys, i feel.
LATE BUT GOOD MOVE.
MASHA ALLAH
Masha allah good move by the business fraternity, Philanthropists and social workers to form chamber of commerce for the benefit of Muslim community to grow in the business field by guiding and sharing the expertise. It is better to be named as Muslim Chamber of Commerce. The purpose of this forum should be fulfilled. May Allah bless with every success. (Ameen)
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