While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.
Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.
Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.
The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.
According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.
Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.
"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.
Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.
"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.
The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.
Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.
According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.
"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.
Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.
"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.
According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.
As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.
"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.
Comments
First of all this hypocrite leaders of BJP are instigating violence in peaceful DK
Ayyo Shobha ....nimde sarkara iruvaga nimge madakaglilla ....hagantha helthidda V.S Acharya ne gotak andbittru ....RIP
anyways ...to ban anything . you must have the right reason which you people do not have ....and court is not that much weak that any one can do anything
viparyasa enandre ....Ashraf koleyadaga ildidda sittu sharath koleyadaga ummalisi horag bandbitthu
hahahaha shobakka, read the statement from our home minister of karnataka, that communal tension in DK is creation of bjp not police.
#stop vote bank politics#
Ban PFI ? Is it a solution? They are lakhs of PFI members in Karnataka alone leave alone India.
They will join or make a new group or name.
Provocative speech by RSS leaders, Gou BD lynchers , arms carrying terrorist camp organiser Sri ram sena . If the police and the political camps had taken care of them long time ago , our beautiful Mangalore would remain peaceful.
Lack of political will from Congress banning and barring hateful speech is the main cause. Don't let Karnataka turn into hinduvta laboratory.
Take care of RSS, PFI also will disappear.
Idondu bere jaati illa mata illa
Madam include Bajrang dal also in your letter and remember you represent s all community
Shoba aligning on pfi & kfd without any proof I am asking shoba you are leading this rss terrorist and its ruthless branches of bajrandal.vhp ect.. they killed Mahatma Gandhi. And now ur pm narendra modi when he was cm in Gujarat state he is leading to kill more than 2000 innocent Muslim's brutally and killed pregnant women's children's and raped elder, younger without any age limit at that time where you slipped ur eyes and ears are dumped. And all over India communal crisis and killed thousands of Muslim your godfather lk advanis rath yatra. And demolished Babri Masjid court accused most your senior leaders where are you that time and in the name cow so many Muslims killed brutally your tongue not uttered a single statement. we well know u & ur terrorist RSS organize this is not an enemy of Muslims its enemy for humanity. go enjoy with yeddi useless politics. chair heaters.
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