Cong-JD(S) alliance is a mission to save Gandhi and Gowda families: BJP

Bengaluru, Jan 16: Amping up the online payment experience for consumers, Razorpay, the leading full-stack financial services company, today launched a new product, Instant Refunds for businesses.

This new feature activates refunds and credits the customer's source account across payment methods such as credit card, net banking, and UPI within a minute of initiation.

India is one of the fastest-growing online retail markets today. About 71 per cent of internet users in the country purchase products online. Today, the refund process has two major pain points for both the end customer and the business.

First, a delay of five-seven business days for the customer in receiving the money because of multiple intermediaries like the acquiring bank, issuing bank and the networks (VISA/MasterCard/Rupay).

Second, the lack of transparency during the entire refund process for both the customer and the business. This long cycle of processing refunds is a significant problem with every popular payment method in the industry.

By issuing refunds instantly, Razorpay will help businesses retain their customers, build trust through an improved hassle-free payment experience and provide complete transparency on refunds to both the business and the end-user.

This new feature will also reduce the dependence on manpower as every refund issue on an average leads to ten service emails or calls from customer support teams.

"Instant Refunds are the new normal and central to great customer experience. A lot of consumers fail to use online payment methods as they feel getting refunds through an online platform is a very time-consuming task; hence they prefer CoD as the best alternative. Given the technological advancements being made in the fin-tech ecosystem, its fair for customers to expect refunds as fast as possible. A solution like Instant Refunds will not only help build consumer confidence in digital payments but also reduce losses for e-commerce companies where CoD has become an expensive option with more than 50 per cent online transactions made through cash", said Shashank Kumar, CTO & Co-founder of Razorpay.

"Our Instant Refunds feature ensures that the refund is processed at a 3600x faster pace than the normal expected time of five-seven business days. The team is focused on creating new technologies designed to make the entire payment lifecycle hassle-free. We believe this new feature will make customers experience a notch higher, help brands create a competitive advantage, and even make them more profitable", he added.

Razorpay's growth has been uphill, particularly in the last two years. With a 500 per cent growth in 2019, the company has been witnessing a healthy growth rate of 35 per cent month-on-month.

The company also recently launched its corporate credit cards for its partner businesses, RazorpayX current accounts, support for freelancers and homepreneurs, and acquired Opfin, a payroll and HR management software company.

Currently powering payments for over 800,000 businesses including the likes of Indigo, BSE, Thomas Cook, Reliance, SpiceJet, Aditya Birla, Sony, and Oyo, the team plans to increase this count to 1,400,000 by this year. The full-stack financial solutions company expects a 4x growth in its revenue by the end of the next fiscal year.

This story is provided by NewsVoir. ANI will not be responsible in any way for the content of this article.

Chitradurga, Feb 10: President of the BJP State unit Nalin Kumar Kateel on Sunday hit out at Congress leader M. Mallikarjun Kharge for allegedly likening Prime Minister Narendra Modi to a “zero candle bulb”.

Mr. Kateel told reporters here that Mr. Modi was a “1,000 watt bulb that gave light to the world”, and compared Mr. Kharge to a lamp that had burned out politically.

Mr. Kateel charged that Mr. Kharge had become frustrated after losing the elections and after his party did not even consider him for a Rajya Sabha seat. And this had made the Congress leader to make wild charges against the Prime Minister.

Lashing out at the Congress, Mr. Kateel alleged that the Congress was continuing the “divide and rule” policy of the British and accused the former Prime Minister H.D. Deve Gowda of being the “other face of the Congress”.

Mr. Kateel also came down on the former Chief Minister Siddaramaiah. He ridiculed the Congress for the delay in choosing a new KPCC chief after Dinesh Gundu Rao submitted his resignation.

Bengaluru, Jun 17: The Opposition leader in the Karnataka Assembly Siddaramaiah on Wednesday strongly urged Chief Minister B S Yediyurappa to desist from invoking amendment to the Land Reforms Act, saying it would make buying land easier for the corporate companies and the rich.

In a hard-hitting letter to the Chief Minister, a copy of which was released to the media, the Congress leader had urged to rescind the decision from amending to the Karnataka Land Reforms Act and also Agriculture Produces Marketing Committee Act.

Asserting that the state government's move was only intending to help to the land grabbers, Siddaramaiah, also the former chief minister, said easing of restrictions to buy land to the tune of over 216 acres per individual would sound a death knell to the farm sector.