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Customer satisfaction: Mangaluru Airport third in India, first in South

[email protected] (CD Network)
October 15, 2016

Mangaluru, Oct 15: The Mangaluru International Airport (MIA) has secured the first position in Southern Region airports and overall third position in India in the customer satisfaction survey.

MangaloreairJ T Radhakrishna, airport director, said that Airports Authority of India (AAI) carries out customer satisfaction survey through an external agency at 52 airports owned by it.

"Every six months, a survey is being carried out. Survey is mainly based on its performance, staff performance, facilities, cleanliness, infrastructure and airline/customs/Immigration/airport/security staff performance and so on with respect to passengers," he said.

Out of 52 airports Mangaluru international Airport's overall customer satisfaction rating stood at 4.72 out of 5 point scale and stood in the third place compared to that of last year's rating of 4.56 round I (Jan-June 2016).

On the top position, Chandigarh Airport with a rating of 4.86 was followed by Raipur in the second position with a rating of 4.82 followed by Mangaluru and Udaipur in the third position with an equal rating of 4.72 respectively out of 5 point scale.

Comments

ahmed
 - 
Saturday, 15 Oct 2016

passenger not satisfied about CUSTOM OFFICER

Ayman hassan
 - 
Saturday, 15 Oct 2016

Panpina sullu andala kenere edge apundu

SYED
 - 
Saturday, 15 Oct 2016

unfortunately the trolleys are in very bad condition, need to replace them immediately. recently i had been traveled from this airport, so please airport director take immediate action to customer satisfaction.....

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coastaldigest.com news network
July 31,2020

Mangaluru, Jul 31: Muslims across coastal districts of Dakshina Kannada, Udupi and Uttara Kannada today observed Eid al Adha following the safety guidelines issued by the government amidst covid-19 pandemic. 

While coastal Karnataka is celebrating the festival of sacrifice today, it will be observed in other parts of Karnataka and country tomorrow. 

Congregational Eid prayers were held in many mosques while ensuring physical distancing norms. Only 50 devotees were allowed in mosques. Children below 10 years of age and elders above 60 years of age weren’t allowed. 

Eidgahs in the region wore a deserted look as the government has temporarily prohibited prayers in the open grounds. The Eidgah at Lighthouse Hill in Mangaluru, which usually witnessed huge crowd during Eid celebrations, was also closed this time. 

As expected, the celebration this time was a low key thanks to the restrictions placed in tune with the threat of coronavirus infection.

Prayers were held in Kudroli’s Nadupalli and Bundar’s Zeenat Bakhsh Central mosque. All those who entered mosque were wearing masks. 

In Udupi city, Eid prayers were held at Jamia Masjid and other mosques with limited number of devotees. In Bhatkal took some of the mosques hosted Eid prayers with all precautionary measures.

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coastaldigest.com news network
May 29,2020

Mangaluru, May 29: Even as the thousands of Indian expatriates in Saudi Arabia are waiting for repatriation flights to return to India, a few NRI entrepreneurs are sending home their employees through chartered flights. 

The government of India on May 21 had formally approved the repatriation of stranded Indian expatriate workers through chartered flights arranged by their employing companies particularly in Gulf region and elsewhere. 

Expertise Contracting Co. Ltd headed by K S Sheik and Al-Muzain Est. headed by Zakaria Jokatte are among those who have hired charter flights to repatriate hundreds of employees to India amidst corona lockdown. 

Mr Sheik said that his firm had applied for nine charter flights. "Two of the charter flights will carry 360 people to Mangaluru. Seven other flights will repatriate employees to Delhi, Thiruvananthapuram, Chennai and Hyderabad," he said, adding that the company will bear complete expense of their repatriation and quarantine facility after India. 

Mr Jokatte three charter flights will fly from Dammam to Mangaluru International Airport on June 2, 5 and 8 carrying their employees.

Comments

SANNARUDRAPPA
 - 
Saturday, 30 May 2020

ಸೂಪರ್

 

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News Network
January 5,2020

Dharwad, Jan 5: Hameed Khan, a noted sitar exponent and descendant of renowned sitarist Ustad Rahimat Khan, passed away at his residence here on Saturday night.

He was 69 and survived by wife Fareeda, son Mohsin Khan (a musician) and daughter Arma Khan (an artist).

Hameed Khan taught sitar at Karnatak University’s college of music and also at the family-run music school ‘Bharateeya Sangeeta Vidyalaya’. Several of his disciples who were foreign nationals helped him establish ‘Kalakeri Sangeet Vidyalaya’ at Kalakeri village near Dharwad, which provides music lessons to the deprived.

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