GoAir accused of denying ticket for speaking Kannada

News Network
September 29, 2017

Bengaluru, Sept 29: The Kannada Development Authority has issued a notice to GoAir, accusing it of denying a ticket to a passenger, who has charged the airline with harassing him for speaking in Kannada at the Kempegowda International Airport.

Balaji Narayana Murthy was among 14 passengers who arrived at the check-in counter of GoAir for their 5.45 am flight to Mumbai on Wednesday. “We were five minutes late to the airport as overnight rain had resulted in slow-moving traffic. In fact, it took us more than 30 minutes from the Trumpet Flyover to the KIA. We explained the delay to a staff and sought help to board the next flight,” Murthy said.

As the staff was not forthcoming even after half an hour, the 14 passengers decided to speak to the manager, who assured them alternative tickets. “When we were at the manager’s counter, I was speaking in Kannada to another passenger. A staffer with GoAir shouted that I can’t speak in Kannada at the airport,” Murthy said.

Murthy said the staffer named Sandeep later issued tickets to 13 passengers but left him out.

“When I asked for my ticket, Sandeep told me I won’t get the ticket as I was speaking in my language. Despite repeated pleas, he refused to help. It was a refundable ticket. Finally, I asked him for a refund which he declined stating that I came beyond the stipulated time. I asked him for a written explanation but it was not given. I felt humiliated but couldn’t do anything,” he added.

‘Swift action must’

Murthy spent Rs 9,000 to buy another ticket for Mumbai. “I sent a mail to GoAir customer care at 7 pm explaining my plight in detail. Till now, I have not received even a reply,” he said.

KDA chief S G Siddaramaiah has written to GoAir seeking action against the staff and an explanation before October 10. 

“I urge you to remove your staff and provide an explanation for the incident. On October 10, I will visit Kempegowda International Airport to review implementation of Kannada. I request you to submit a report explaining the action taken against the staffer concerned,” the letter says.

Noting that no person or organisation has the authority to ask a passenger to stop speaking in their local language, the letter states that it is objectionable to know that a staffer of a responsible organisation has behaved in such a way.

“It is the primary responsibility of all organisations working in Karnataka to respect the language and culture of the land. We need to see whether organisations like GoAir that forget the responsibility can be allowed to function in Karnataka. We need to communicate that Karnataka does not need organisations that do not respect its language,” S G Siddaramaiah has said.

Comments

prakash
 - 
Sunday, 1 Oct 2017

Sandeep looks like a third class person  he should be sacked from the duty immediately before he hurt anybody else, a proper leagal action should be taken against him for the insult he did.

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News Network
January 1,2020

Mangalore, Jan 1: Under the aegis of the Dakshina Kannada District Jatyateeya Paksha Sanghatanegala Janti Vedik, Members of Congress, Communist Party of India, CPI (M), Janata Dal (Secular) and other secular organisations will stage a dharna on January 2 here demanding a judicial inquiry into the firing on December 19.

Talking to reporters on Tuesday evening, former Bantwal MLA B Ramanath Rai said the dharna will be held before the statue of B R Ambedkar, near the Town hall, from 1000 hrs to 1600 hrs.

Mr Rai said allegations are being made that the trouble in the city on December 19 was orchestrated by certain political parties and leaders. The city police are also being accused of acting under the influence of the ruling government in invoking prohibitory orders to quell the protest against the Citizenship Amendment Act (CAA) and later firing at the protesters that led to two deaths.

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coastaldigest.com web desk
July 6,2020

Wayanad, Jul 6: DM Education and Research Foundation (DMERF), headed by Dr Azad Moopen, has come forward to handover DM WIMS Medical College, Nursing and Pharmacy Colleges and its associated institutions in Wayanad to the Kerala Government. 

According to Azad Moopen, Managing Trustee, DMERF, the Kerala Government has been deliberating to set up a medical college in the area over the last 7-8 years to address the challenges being faced by the local population due to lack of local availability of advanced healthcare facilities under the government sector. 

The handover by DMERF would address the Government's need. DM WIMS is one of the few NABH accredited medical colleges in the country, he said.

The DM WIMS Medical College and its associated institutions were established by the DMERF Trust 10 years ago to help the backward community of the district. 

Run in a charitable manner, the medical college has a capacity of 150 seats and has seen two batches of doctors graduate from the institution. With a total built up area of 14 lakh sq feet, it also has a 700-bed super-specialty hospital catering to the local community and helping in training healthcare professionals, a 100-bed specialty hospital, a pharmacy college, and a nursing college.

A new medical college by the government will require substantial investments and minimum of 5 years to become functional. “We think that DM WIMS can cater to the requirement of the government and setting up another medical college might not be required to cater to the existing population,” he said.

Moopen also announced a donation of Rs 250 crore out of the total investment in the institutions to the government to provide treatment to the needy population in the backward, landlocked district and to train good quality doctors from the State.

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News Network
May 28,2020

Mangaluru, May 28: A pregnant woman who returned from Dubai in a repatriation flight suffered miscarriage after she was allegedly denied entry to her apartment flat and also refused proper treatment in the institutional quarantine.

Fathima was put in a paid quarantine facility after she returned on May 12 flight for her first delivery.

On the second day of her return, she tested negative for Covid-19 in the first test. As per SOP (Standard operating procedures) for pregnant women, she was ready to shift to her apartment, Shivdeep Residency, located at Shivbhag in the city for home quarantine.

However, the members of the Resident Welfare Association of the apartment who got a whiff of her arrival, called an emergency meeting the previous night and reportedly informed the pregnant woman that her entry to the flat would put other residents in trouble and suggested that she stay away.

Sources said the RWA consists of some serving and retired police officials.

With no other go, the woman continued in the paid quarantine.

Treatment for a pregnant woman?

Fathima's father-in-law Azeez Bastikar said the doctors who attended her during the quarantine did not provide proper healthcare required for a pregnant woman and also refused to touch her, out of fear.

Many a time, they did not even check her BP, saying that they ‘forgot to bring the kit’. When her situation worsened, the family members contacted several hospitals in the city but all of them allegedly refused to admit her, fearing the sealing down of the hospital in case she tests positive on the 14th day COVID test.

Finally, the six and half months pregnant woman was shifted to a clinic on Wednesday after her 14th day test had turned negative.

The doctors who checked her found out that she had suffered a miscarriage and operated on her to remove the stillborn. The doctors said further delay would have costed the woman her life.

Meanwhile, on Thursday, Azeez Bastikar approached Deputy Commissioner Sindhu B Rupesh, seeking action against the doctors and hospitals who denied treatment and the RWA who refused her entry to the apartment.

Stating that the ill-treatment meted out to her daughter-in-law by doctors and others added to her trauma resulting in the miscarriage, he appealed to the authorities to ensure that no one else is treated in a similar manner.

He said that Fathima and her husband live in Dubai and that she came to India for a safe delivery as the situation was critical in Dubai.

The paid quarantine facility where she had to continue after RWA denied her access, charged her Rs 60,000 for her stay.

Meanwhile, the MCC commissioner Ajith Kumar Hegde on Thursday issued a notice to Shivdeep Apartment for refusing Fathima's entry.

The apartment has to respond within three days, failing which legal action will be initiated against it.

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