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Haj Ministry connects with pilgrims via social media

May 21, 2014

Haj social mediaMadinah, May 21: Madinah’s Haj Ministry branch has launched an e-communication service on several social networking sites, such as Twitter and Facebook, for the very first time.

The ministry’s branch has also provided a mobile number and a landline for addressing inquiries and complaints around the clock.

Muhammad Al-Beijawi, branch head, said the move comes as part of efforts to improve Haj and Umrah services in line with directives issued by Haj Minister Bandar Hajjar.

Hajjar had ordered the outsourcing of services to a consultancy commission that meets European standards of excellence to ensure quality services among pilgrims and visitors.

“Our branch in Madinah has embarked on several projects to improve services, not least of which include enhancing communication with visitors,” said Al-Beijawi.

“Comments and complaints can be made virtually anywhere, including at points of departure and arrival. Inspection teams continuously embark on ad hoc visits to hotels and apartments to ensure quality customer service.”

There is an increase in the number of pilgrims thanks to ongoing expansion projects at the Grand Mosque and airports and the implementation of the Haramain Expressway and other projects, he said.

Over 5 million Umrah visas have been issued since the beginning of the year, while 4.5 million people entered the country and 4.2 million left. There are an estimated 322,000 overstayers in the Kingdom.

Haj Ministry's Twitter account: Hajmadina@

Facebook account: Hajmadina

E-mail: [email protected]

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News Network
May 6,2020

A massive fire engulfed a residential tower in UAE's Sharjah last night. The building has been identified as one Abbco Tower in Al Nahda.

According to the latest inputs, Sharjah Civil Defence teams rushed to the spot and evacuated all residents. 

Firefighters managed to douse the blaze after several hours. The building in question is reportedly a 48-storey structure. Officials are yet to reveal the cause of the fire.

All residents of the building were evacuated while seven incurred minor injuries during the evacuation and were treated at local hospitals, reported the United Arab Emirates' local media.

More details are awaited as this is a developing story.

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News Network
March 23,2020

Dubai, Mar 23: All inbound, outbound and transit passenger flights to and from the United Arab Emirates – home to one of the world’s busiest hubs – are to be suspended for two weeks.

The UAE’s National Emergency Crisis and Disasters Management Authority (NCEMA) and General Civil Aviation Authority (GCAA) has announced that passenger flights to, from and through the country will be suspended from 25 March for a period of two weeks, in order to “curb the spread of the Covid-19”.

Freight and emergency evacuation flights will still be permitted to operate.

The suspension affects major global hubs in Dubai and Abu Dhabi. Dubai-based Emirates has already announced that it will suspend most of its passenger flights from 25 March.

“Additional examination and isolation arrangements will be taken later should flights resume, in order to ensure the safety of passengers, air crews and airport personnel and their protection from infection risks,” state the NCEMA and the GCAA.

Dubai International Airport was the third-busiest airport in the world in 2018, handling 89 million passengers.

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Agencies
May 14,2020

Dubai, May 14: As many as 242 beggars of different nationalities have been nabbed by the Dubai Police since the beginning of the holy month of Ramadan.

Among those arrested, 143 were men, 21 were women and 78 were hawkers, said the police. "An anti-begging campaign was launched, especially to find beggar hotspots, to combat the negative phenomenon," said Colonel Ali Salem Al Shamsi, director of the anti-infiltrators department at the Dubai Police.

"Strict warnings have been issued to beggars to refrain from exploiting the sentiments of people during Ramadan," he added.

Col Al Shamsi also called on the public to stop helping them with money. "The public must direct those in dire straits through proper channels in order to get support from charitable institutions."

Col Al Shamsi also urged residents to report begging activities by calling 901 or through the Dubai Police app's 'Police Eye' feature.

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