Mangaluru Airport conferred int'l award for customer satisfaction

[email protected] (CD Network | Photos by Suresh)
October 29, 2015

Mangaluru, Oct 29: Out of 16 international and 37 domestic airports in the country, Mangaluru International Airport (MIA), Airports Authority India was awarded with World Quality Commitment (WQC) 'International Star Award' under the Gold Category, at the 29th International WQC Convention held on October 24-25 in Paris, France.

MIA Airport Director J T Radhakrishna represented and received the award for the airport at the convention in Paris.

Addressing reporters at a press conference in the airport premises on Thursday, Mr Radhakrishna said that MIA was the only airport in India that was selected for the WQC award in the aviation sector.

The award has been awarded by Business Initiative Directions (BID) in Madrid, Spain to recognise the contribution of Mangaluru International Airport in terms of quality, leadership and excellence. The airport was selected for the Award by the WQC Selection Committee on the basis of criteria such as total quality management, Quality Commitment principles, ISO 9000, customer satisfaction, business results, continuous developments for passenger amenities, innovation, growth and facilities to stakeholders, he said.

He informed that the level of customer satisfaction index at Mangaluru International Airport had improved from 4.35 to 4.82 between July and December 2014, making it the second highest ranking among airports in the country. The airport had also received of 4.92 (out of 5) in cleanliness, which is another major component in quality service to customers, he said, adding that it was important to maintain the quality of improvement in the airport and bring new innovations.

The airport also saw the highest growth of nearly 12 percent in air traffic in India, he told reporters.

Speaking on the occasion, KCCI president Rammohan said that the award secured by MIA was the first feather in the cap for Mangaluru for becoming a Smart City.

CISF Deputy Commandant (Mangaluru International Airport) Amith Kumar, Air India Express station manager Nagesh Shetty, Pandit's Health Resort president L Goel and others were present on the occasion.

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Comments

abdelteef
 - 
Monday, 28 Mar 2016

Good hope towards for any thing in this company

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News Network
January 23,2020

Kannur, Jan 23: A member of Rashtriya Swayamsevak Sangh has been arrested for attempting to create unrest in Kerala by hurling crude bombs at RSS office and police picket. The miscreants had reportedly planned to pass the blame on others.

The bomb attack took place of January 16 in Kerala’s Kannur. The accused Prabesh, an RSS hardliner, was arrested from Coimbatore, Tamil Nadu.

According to the Kerala police Prabesh hurled steel bombs towards the police picket in front of Kathirur Manoj Smrithi Kendram, an RSS office.

"He threw bombs during the wee hours of January 16 morning. Following the arrest he has confessed that his aim was RSS office. Kannur, being politically sensitive region, any attack on political party offices will be regarded as an act by the opponent," Kathirur SI Nijeesh said.

"We had a police picket in the region for a few months now. We are assuming he wanted to create unrest in the area by removing the police from the spot. We could contain the situation because of the CCTV visuals. He was identified immediately after the incident. Following the attack he went to Coimbatore and was hiding there. Our team nabbed him from Coimbatore," he said.

The police have also said that the accused Prabesh had many criminal cases pending against him including those under Explosive Substances Act, 1883. He was nabbed by a team lead by Kathirur SI Nijeesh, CPO Rohith and Vijeesh.

The RSS office in the region is named after Kathirur Manoj a senior karyakarta (worker) who was allegedly killed by the CPI(M) activists in 2014. Kathirur Manoj was the prime accused in the attempt to murder of senior CPI(M) leader P Jayarajan in 1999.

 

Comments

WellWisher
 - 
Thursday, 23 Jan 2020

Don't Waste Time Encounter And Finish The Matter. Peace Loving Pariot Indians Not Require Any Terror Groups And Their Followers.
So Start From Kerala And Clean Our India As Swacha Bharath For Ever.

 

Jai Hind!

 

 

 

 

 

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News Network
March 29,2020

Bengaluru, Mar 29: The State government launched a mobile application for people to track the movement history of patients, who tested positive, before their detection so that they can take precautions. The app will give the date and time of visit to spots by the patients.

The mobile app “Corona Watch” can be downloaded from Google Playstore https://play.google.com/store/apps/details?id=com.ksrsac.drawshapefile

“The app also has a list of government designated first response hospitals for COVID-19 where citizen with symptoms can go. However, before going to a COVID hospital, people should call helplines — 104, 080-46848600 or 080-66692000,” said a message by Munish Moudgil, secretary, Administrative Reforms, who is also in-charge of the State COVID war room.

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News Network
May 30,2020

Bengaluru, May 30: A city corporator in Bengaluru was sent into quarantine on Saturday after he tested positive for the coronavirus infection, officials said.

"Yes, I have tested positive," Padarayanapura municipal ward corporator Imran Pasha told some news channels.

The JDS corporator said he would quarantine himself as per the regulations.

The entire area where Pasha lives was cordoned off.

Health workers reached there in an ambulance and gave him a personal protection gear to wear and he was taken to a designated hospital.

Reacting to the development, Karnataka Revenue Minister R Ashoka claimed Pasha hardly paid heed to the COVID-19 regulations.

"He rushes to all those places wherever there are positive cases...," Ashoka told reporters.

Padarayanapura was declared as a containment zone earlier with a few cases coming to the fore.

It was in this area where some policemen and health workers were attacked when they went to quarantine a few primary and secondary contacts of a COVID-19 patient about a month ago.

Following the incident, about 125 people were arrested, and later quarantined after a few of them tested positive.

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