Flight cancelled,no alternative given;AI Express to pay Rs 88K

March 23, 2013

AI_Express_Rs_88K

New Delhi, Mar 22: Air India Express has been asked by the Delhi State Consumer Commission to pay Rs 88,000 to a passenger for failing to provide him with an alternative after his flight to Dubai was cancelled.

The state commission held the airline liable for the damages, saying that it has to realise the inconvenience a passenger suffers on cancellation of the flight and it is their duty to provide alternative arrangements in such cases.

The commission's observations came while upholding the decision of a district forum here which had allowed the plea of the aggrieved passenger and had directed Air India Express to pay him Rs 88,000, including compensation and the extra amount he had to pay for a ticket on another airline.

"Once tickets have been booked by a consumer for flight, it is the Airlines' duty to provide the requisite transport unless they are inhibited by reasons beyond their control. The Airline has to realise the inconvenience a passenger suffers on cancellation of the flight and it becomes the duty of the airline to provide alternative arrangements which the airline in this case failed to do. Therefore, they had to be held liable for damages and the district consumer forum was justified in the award made by it," a bench presided by Justice Barkat Ali Zaidi said.

The airline in its appeal had challenged the district forum's decision, saying the flight was cancelled due to a technical problem.

The commission, however, dismissed its appeal and said the airline had not elaborated what the technical problem was.

The district forum's order had been passed on a complaint by Delhi resident Sunil Goyal, who had stated that his flight to Dubai from Delhi via Abu Dhabi scheduled to take off on May 22, 2005 was cancelled and claimed no reason was given for the same.

He had also alleged that as no alternative was provided to him by Air India Express, he had to buy a more expensive ticket on another airline.

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New Delhi, Mar 22

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News Network
July 20,2020

New Delhi, July 20: India's retail trade has suffered a business loss of about Rs 15.5 lakh crore in past 100 days due to the COVID-19 lockdown, traders' body CAIT said on Sunday. 

In a statement, the Confederation of All India Traders (CAIT) said traders across the country are depressed because of minimal of the consumers, considerable absence of employees, facing financial crunch and yet have to meet several financial obligations.

"No support policy from the central or state governments is yet another crucial factor which is haunting the traders," CAIT claimed. 

CAIT Secretary General Praveen Khandelwal said the domestic trade is passing through its worst period in the current century which reflects that if immediate steps are not taken about 20 per cent of the shops in India will have to close down their shutters.

The traders’ body has also urged the government to award a substantial package to traders to ensure their survival. Their demands include: Relaxation in payment of taxes, extension in repayment of bank loans and EMIs without any further interest or penalty as well as measures that would provide money directly in the hands of the traders.

In April, the losses stood at about Rs. 5 lakh crore whereas in May it was estimated to be about Rs. 4.5 lakh crore, followed by Rs. 4 lakh crore in June. Losses stood at about 2.5 lakh crore in the first fortnight of July offering a grim snapshot of the effect of the pandemic on consumer spending. 

“Even as the lockdown was relaxed, store footfall was only 10 per cent. Most of these traders do not have deep pockets to sustain this severe economic catastrophe and on the other hand have several financial obligations to meet. At this crucial time, handholding of these traders is all the more much required,” Khandelwal said.

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News Network
May 10,2020

New Delhi, May 10: India's COVID-19 count crossed 60 thousand on Sunday, with Maharashtra being the worst-affected due to the infection so far, according to the Union Ministry of Health and Family Welfare.

The number of total confirmed cases in the country rose to 62,939, including 19,358 patients who have been cured and discharged or migrated, according to the Ministry.

The total number of active cases in the country, therefore, stands at 41,472.

The number of deaths in the country due to the infection reached 2,109 on Sunday.

While Maharashtra, with 20,228 cases is the worst-affected state, it is followed by Gujarat with 7,796 and the national capital, Delhi, with 6,542 cases. Tamil Nadu, is marginally behind Delhi with 6,535 cases.

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News Network
July 24,2020

New Delhi, Jul 24: India reported the highest single-day spike of 49,310 coronavirus cases on Friday, according to the Union Ministry of Health and Family Welfare.

The total COVID-19 positive cases stand at 12,87,945 including 4,40,135 active cases, 8,17,209 cured/discharged/migrated.
With 740 deaths in the last 24 hours, the cumulative toll reached 30,601.

Maharashtra has reported 3,47,502 coronavirus cases, the highest among states and Union Territories in the country. A total of 1,92,964 cases have been reported from Tamil Nadu till now, while Delhi has recorded 1,27,364 coronavirus cases.

According to the Indian Council of Medical Research (ICMR), 3,52,801 samples were tested for coronavirus on Thursday and overall 1,54,28,170 samples have been tested so far. 

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