Passport office to clear 500 more online applications daily

June 21, 2012

Passport_500

New Delhi, June 21: Shaken by the rising public anger against messy implementation of the new internet-based passport application system, the ministry of external affairs on Wednesday put in place a number of measures that are expected to make it easier for people to apply for passports. Some of these measures will come into effect immediately and a few more are likely to be announced on Friday.

Among the steps taken right away is a hike in the number of daily online appointments by 500. This is expected to ease up some pressure on applicants. Right now, the window for making online applications is exceedingly short. The hike by 500 is expected to make this window a little larger. What's more, the passport office will now work also on Saturdays in Delhi. In other words, 12,000 more passport applications will be dealt with every month.

These measures, as well as some more, were taken in the wake of The Times of India highlighting the pain of passport applicants in a series of reports. "We have treated the matter with utmost concern after the TOI reports. We will be releasing more appointment slots every day, little by little, and in 15 days you will see a definite impact," said chief passport officer (CPO) and joint secretary in the MEA, Muktesh Kumar Pardeshi.

The MEA has said that all Passport Seva Kendras (PSKs) will be increasing their capacity to deal with applicants over the next fortnight. The ministry also said that family tokens will be issued to allow family members to seek appointments together. In order to tackle touts and recalcitrant babus, the ministry said the online process would be made more transparent and anyone asking for money to play the system would face strict action.

Ministry officials promised that the website would be revisited to ensure that all requirement of documents are clearly mentioned. This will ensure that there will be no suprises or whimsical demands for documents. Together with the stick, the ministry is expected to shortly announce the carrot - a monetary incentive policy for those clearing a higher number of applications.

The ministry has decided to make one passport centre dedicated for passports under the Tatkal scheme. Right now because of the mess, Tatkal passport application do not get any real advantage despite paying an additional Rs 2,500.

Starting Thursday, the Bhikaji Cama Place PSK will accommodate 500 more online appointments, taking the total number of booking slots allotted to Delhi to 2,000. Pardeshi claimed that PSKs in Delhi have been witnessing a trend of roughly 30% online applicants not showing up on the appointed day. Calling it a "sheer waste of resource", Pardeshi said the MEA has factored in this absenteeism and will release more slots accordingly.

A special token intended to serve families better is also in the pipeline. TOI readers had complained that they couldn't book online appointments for their families on the same day as theirs. This new token, Pardeshi said, would solve this problem.

The ambiguities in the passport application process have been another concern. Both MEA and Tata Consultancy Services have claimed that the new system is "absolutely transparent" and "smooth". When TOI investigated the issue, it found that information pertaining to the mandatory documents displayed on the portal, www.passportindia.gov.in, was not in consonance with the ones asked by the PSKs. When PSKs were asked the reason, they said they reserved the right to demand additional documents.

This will not happen anymore, said the CPO. "We are working on our portal and will soon upload an advisory for applicants. The process will be explained in detail and hopefully, nobody will face any inconvenience at the PSKs in terms of 'surprise demands'," Pardeshi said.

But what about those people who fail to book appointments online and have to seek help from agents, who charge hefty amounts for bookings? "We are issuing instructions to all passport offices to lodge FIRs against anyone found claiming to arrange for multiple bookings in exchange for money. We are also considering an idea to rope in the postal department into the process. Post offices can book online appointments for a token fee and keep agents out of the picture completely," said Basant K Gupta, additional secretary, consular passport & visa division, MEA.

Passport promises

500 more online appointment slots for Passport Seva Kendra at Bhikaji Cama Place, taking total number of slots for Delhi to 2,000.

Tokens to allow entire family to turn up on same day for appointment.

Passport offices to lodge FIRs against those promising multiple bookings for fee.

Post offices may be alllowed to book online appointments for applicants without Net access.

Website to list details of all mandatory documents. PSKs can't turn away applicants by saying they reserve right to demand additional papers.

Likely announcements on Friday

Dedicated office for processing Tatkaal applications.

All passport offices to work on Saturdays too.

Special incentive scheme for staff for faster processing.

Quote

We have treated the matter with utmost concern after the TOI reports. In 15 days you will see a definite impact

—Muktesh Kumar Pardeshi, chief passport officer

Times View

It's good that the authorities are responding to media reports on the problems being faced by passport applicants. It's hoped that what's been announced will actually be done right away. We want a transparent and an efficient system for issuing passports. And an Internet-based system can achieve that. Transparency will, of course, mean that certain vested interests - from touts to corrupt passport office babus - will be badly hit. And these interests are trying to derail a more transparent system. There must be a firm message from the top that the system will be cleaned up and anyone found to be subverting it will be dealt with firmly.

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News Network
June 13,2020

Dehradun, Jun 13: Chief of Army Staff General M M Naravane on Saturday said the country is passing through difficult times and its safety and honour depend on the ability of its young officers as military leaders.

Addressing gentlemen cadets at the Indian Military Academy here as the reviewing officer of a passing out parade, Gen Naravane said they are being commissioned as officers into the army under the most daunting of circumstances and the high standards of their military training will help them overcome the challenges lying in store for them.

The parade saw a total of 423 cadets being commissioned into the army including 333 from the country and 90 from friendly foreign countries.

"These are difficult times for the country. Its safety, honour and respect depend on your abilities as military leaders. You have to live up to the expectations of your countrymen. You have to ensure that whatever you do is for their welfare," he said.

The army chief said there are no good or bad regiments but only good officers.

"Become one with your men. Win their trust and affection and they will win battles for you," Naravane said.          

He asked the gentlemen cadets to throw themselves into their new role as commissioned officers with passion but also be compassionate towards their men.

"When the going gets tough and all seems lost, it is the spirit of your men that helps you win," he said.          

He said the gentlemen cadets who are taking their first step as commissioned officers will have to make decisions in the tactical and operational domain as well as resolve ethical issues and they will have only their conscience to guide them.          

"In such critical moments let the core values enshrined in the preamble of the constitution of India be your guiding light," the Army Chief said.

Asking them to rise above petty considerations of caste, creed and religion, he said the army does not discriminate.

Apart from containing the external threats, you may also have to defang internal forces out to destabilise the country.

He said the precise drill movements of the cadets had convinced him they will do their respective countries proud.

"In the autumn of your careers what will matter is not the position you finally attain but how honourably you have served your nation," he said.              

In a message to the gentlemen cadets' parents, who were not allowed to attend the event due to the coronavirus pandemic, the Army Chief said, "Till yesterday they (gentlemen cadets) were your children but from tomorrow they will be ours."

He promised to be with them through thick and thin.

The parade looked slightly off-colour this time with the enthusiastic crowds of parents and some usual features missing like the showering of the drill square with flower petals by helicopters.

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coastaldigest.com web desk
June 16,2020

New Delhi, Jun 16: Despite Prime Minister Narendra Modi led government’s attempt to downplay the border dispute with China, matters have heated up unprecedentedly along the Line of Actual Control (LAC)- the effective Sino-India border in Eastern Ladakh. 

The country has lost three precious lives – an army officer and two soldiers. The last time blood was spilled on the LAC, before the latest episode, was 45 years ago when the Chinese ambushed an Assam Rifles patrol in Tulung La.

India had lost four soldiers on October 20, 1975 in Tulung La, the last time bullets were fired on the India-China border though both the countries witnessed bitter stand-offs later at Sumdorong Chu valley in 1987, Depsang in 2013, Chumar in 2014 and Doklam in 2017.

Between 1962 and 1975, the biggest clash between India and China took place in Nathu La pass in 1967 when reports suggest that around 80 Indian soldiers were killed and many more Chinese personnel.

While three soldiers, including a Commanding Officer, were killed in the latest episode in Galwan Valley, the government describes it as a "violent clash" and does not mention opening fire.

New Delhi described the locality where the 1975 incident took place as "well within" its territory only to be rebuffed by Beijing as "sheer reversal of black and white and confusion of right and wrong".

The Ministry of External Affairs had then said that the Chinese had crossed the LAC and ambushed the soldiers while Beijing claimed the Indians entered their territory and did not return despite warnings.

The Indian government maintained that the ambush on the Assam Rifles' patrol in 1975 took place "500 metres south of Tulung" on the border between India and Tibet and "therefore in Indian territory". It said Chinese soldiers "penetrating" Indian territory implied a "change in China's position" on the border question but the Chinese denied this and blamed India for the incident.

The US diplomatic cables quoted an Indian military intelligence officer saying that the Chinese had erected stone walls on the Indian side of Tulung La and from these positions fired several hundred rounds at the Indian patrol.

"Four of the Indians had gone into a leading position while two (the ones who escaped) remained behind. The senior military intelligence officer emphasised that the soldiers on the Indian patrol were from the area and had patrolled that same region many times before," the cable said.

One of the US cables showed that former US Secretary of State and National Security Adviser Henry Kissinger sought details of the October 1975 clash "without approaching the host governments on actual location of October 20 incident". He also wanted to know what ground rules were followed regarding the proximity of LAC by border patrols.

A cable sent from the US mission in India on November 4, 1975 appeared to have doubts about the Chinese account saying it was "highly defensive".

"Given the unsettled situation on the sub-continent, particularly in Bangladesh, both Chinese and Indian authorities have authorised stepped up patrols along the disputed border. The clash may well have ensued when two such patrols unexpectedly encountered each other," it said.

Another cable from China on the same day quoted another October 1974 cable, which spoke about Chinese officials being concerned for long that "some hotheaded person on the PRC (People's Republic of China) might provoke an incident that could lead to renewed Sino-Indian hostilities. It went on to say that this clash suggested that "such concerns and apprehensions are not unwarranted".

According to the United States diplomatic cables, Chinese Foreign Ministry on November 3, 1975 disputed the statement of the MEA spokesperson, who said the incident took place inside Indian territory.

The Chinese had said "sheer reversal of black and white and confusion of right and wrong". In its version of the 1975 incident, they said Indian troops crossed the LAC at 1:30 PM at Tulung Pass on the Eastern Sector and "intruded" into their territory when personnel at the Civilian Checkpost at Chuna in Tibet warned them to withdraw.

Ignoring this, they claimed, Indian soldiers made "continual provocation and even opened fire at the Chinese civilian checkpost personnel, posing a grave threat to the life of the latter. The Chinese civilian checkpost personnel were obliged to fire back in self defence."

The Chinese Foreign Ministry spokesperson had also said they told the Indian side that they could collect the bodies "anytime" and on October 28, collected the bodies, weapons and ammunition and "signed a receipt".

The US cables from the then USSR suggested that the official media carried reports from Delhi on the October 1975 incident and they cited only Indian accounts of the incident "ridiculing alleged Chinese claims that the Indians crossed the line and opened fire first".

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News Network
May 22,2020

Mumbai, May 22: The Reserve Bank of India (RBI) on Friday reduced repo rate by 40 basis points to 4 per cent in an effort to further boost liquidity in the economy which has been reeling under the impact of COVID-19 induced countrywide lockdown.

As a result, the reverse repo rate stands at 3.35 per cent, said RBI Governor Shaktikanta Das. The six-member monetary policy committee (MPC) voted 5:1 in favour of the decision.

Repo rate is the rate at which a country's central bank lends money to commercial banks, and the reverse repo rate is the rate at which it borrows from them. 

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