Bengaluru, Jan 6: Cab aggregators are once again in news for the wrong reasons after an Ola cab driver misbehaved with a 34-year-old woman passenger and even threatened to kill her when she raised an alarm.
But what followed was worse. The woman, a software engineer, immediately called the Ola emergency number following which they asked her to check if the driver was drunk. She later pressed the emergency button on the Ola app but received a message asking her to dial 100. After the aggregator failed to help her, she said she was lucky to be saved by the public.
Reacting to the incident, an Ola spokesperson said, “We regret the unfortunate incident and have immediately terminated the driver-partner from the platform upon receiving the complaint.”
Shruthi G (name changed), an employee at a software company at Bagmane Tech Park in Mahadevapura, booked an Ola cab after her work in the evening of January 3. She booked pick-up stops at two locations as she had to pick her four-year-old daughter from the day-care centre, which is 2 km away from her house.
However, around 6.22 pm, when the cab reached Malleshpalya near Kids Castle, the driver did not stop the vehicle. He asked her to get down at the last drop location. She told him to stop and tried to open the doors but he locked the doors, insisting that she sit in the car. When she resisted, he held her hands and abused her; he even threatened to kill her if she raised an alarm.
The victim said she pressed the emergency button on the app twice but only got a message advising her to call the police.
When she called the Ola emergency number, the person at the other end asked about her condition and to check whether the driver was drunk. They called back after one-and-a-half hours when she was filing a complaint at the police station.
“Ola did not make any efforts to reach out to the police or do anything to track my location and help me in that situation,” she said.
The victim called 100 and the staffer at the control room asked her which area she was in. Since she was familiar with the area, Shruthi was able to give her location.
“First they told me that the area comes under Baiyappanahalli. Later, they said it comes under HAL. Finally, they figured out the location. It took 20 minutes for the police to reach the spot,” she said.
What saved Shruti was her sheer instinct and luck. Alone in the cab, she started raising an alarm. Luckily, commuters in the other vehicles next to the cab noticed her screaming for help and stopped the driver.
“If this is the kind of security Ola provides its customer, it is very questionable,” she said. “If we have to really call the police during an emergency then why they put out the number and emergency button, it’s a waste of time during that crucial situation. If they directly told us to dial 100 during an emergency, it will save time. Lakhs of commuters take Ola cabs thinking it is safe but they have no mechanism to check their drivers and track their customers in danger.”
Baiyappanahalli police said the accused Bhimashankar Malged was arrested and remanded in judicial custody following the complaint.
Comments
We are Sure that by having Phd Doctorate Our Leader will never make an foolish attempt of treating the PHYSICALLY sick people.But we will definitely treat MENTALLY sick people,Like Niranjan Pal,Anupum Kher and so on.
Welcome to Mumbai.
How much shame for us!!! we are ruling by uneducated goons.
Why can't Kanayya ?
If uneducated leaders are becoming Home, Education, Health, HRD, LAW, Defence , PM. CM ministers etc.
Not sure if Dr. Kanhaiya Kumar can treat them but sure he has created a lot of patients
Silly to have same word for medical practitioner and a degree. Valid for a non native speaker to get confused.
Bhakts will soon be queuing up to get prescription of Burnol from Dr. Kanhaiya
\How Will Dr Kanhaiya Treat His Patients?\" Well Earned PhD in Idiotology for Sanghis"
what! Dr kannaiah he is not doctor he is antinational will be in jail forever,
all uneducated joins sangha parivar!!
liquor ban job quota mandir masjid Kanhaiya Rohit Bemula all are vote bank politics
how can anyone take names of Kanhaiya and Dr Ambedkar together. What a farce
Dr. Rakesh Sinha exposing History of Communists on the face of Kanhaiya
How will Dr Kanhaiya treat his patients?’: As if controversies surrounding Jawaharlal Nehru University.
When bhakt overanalysed \DR.\", despite informing that he is doing PhD."
These sene-ass****s are more dangerous than Kanhaiya..
How stupid people can get, simply illiterate ! ‘How will Dr Kanhaiya treat his patients?’
I don't know what is worse. Venom spewing or ignorant fool ! ‘How will Dr Kanhaiya treat his patients?’
LOL these sanghis never fail to give me a good laugh
\There is a reason why uneducated one shouldn't not be our leader. Just see Niranjan pal statement on Dr. Kanhaiya"
Funny people do funny things
he he he funny man
Pardon them Lord!!!
I thought our \Prime Servant\" ji asked this question. thank god petty hindutva leader.."
Lol...No comments
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